My Baker Reviews

Name: My Baker
Address: 102 Osier Crescent, Muswell Hill, London, London
Rating: 4.65

4.7 Rating 450 Reviews

90 %

of reviewers recommend My Baker

4.7

Based on 450 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About My Baker:

MY BAKER is the place to order personalised cakes and other baked goods from trusted bakers.

Visit Website

Phone:

07922240170

Email:

orders@mybaker.co

Location:

102 Osier Crescent, Muswell Hill, London
London
N10 1RE

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My Baker 5 star review on 23rd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service,loved the cake & received exactly what was ordered by a prompt & smiley person”

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“Good service, arrived on time and in really condition. Cake was very tasty and well decorated. Was exactly what I wanted l.”

My Baker 4 star review on 5th November 2020

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“Absolutely loved our Victoria sponge cake. Everything about it was perfect. Can’t wait for the next birthday in the diary!”

My Baker 5 star review on 5th November 2020

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“My Baker shrinks the distance between me in the US and my daughters in London in the sweetest way with outstanding baking goods. I trust My Baker to give my daughters the same kind of gustative pleasures as I would if I was to bake for them.”

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“The cake looked absolutely fantastic and was delicious..not too sweet. It got wolfed down and there was none left by the end of the party. Loved the customer and delivery Service - accommodating and quick to respond to queries, which I really appreciated, including the instructions on how to store the cake.”

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“The best cake ever.”

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“Cake nicely bake, good presentation but very expensive”

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“Fast response,perfect understanding of dietary requirements and personalised delivery. Will use again”

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“Beautiful presentation. I bought the lemon cake for a birthday. Team and service are very professional!”

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“The cake was out of this world! My mum loved it and it was such a beautiful piece of art - exactly as it looked on the photo! Thank you so much xx”

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“Thank you!”

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“The cake was excellent! My friend thought it was perfect and delicious for her 40th birthday. It definitely helped make up for muted celebrations due to lockdown.”

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“We've used My Baker once before and were impressed with their ability to deliver at short notice and to our area. Cake was of exceptional quality. I would highly recommend based on my experiences.”

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“Delivery was good and in a reasonable time; presentation and top icing layer was also well done. However, the inner texture of the cake was overly dense, dry, and unfortunately not worth the high price tag.”

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“SO good, from delivery to the cake itself. An amazing experience and will definitely be ordering again.”

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“Beautiful, tasty, soft, buttery biscuits that are just so moreish! Thanks My Baker!”

My Baker 5 star review on 3rd November 2020

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“Got cake for wife’s baby shower, while I can’t say it wasn’t edible that’s as far as I would go. For the price you expect something a little better than a £10 tesco cake. We got the vanilla cake and the icing was sickly sweet along with the fillings. The sponge was dense and tasteless. Neither of us managed to eat more than 1/4 of a small slice. This tastes like a mass produced soulless effort from a baker who is just trying to play on the craze for high end cakes. Hummingbird is light years ahead of my baker. While looking good they taste bad. The owner also tried to contact me several times hoping I would amend the review and he would speak to me on Monday to offer a little gesture of goodwill! Review sites are there for peoples honest opinions and shouldn't be altered. The review was taken down as he contacted Review.co.uk and said my review was factually incorrect but after I amended one statement it has since been reposted so all credit to the site for letting people express their opinion. All we wanted was a edible cake and not gestures or a refund!”

Helpful Report

Hello. We are sorry to hear of your negative experience. We will be in touch to try and resolve this with you. As you will see from the majority of our reviews, we operate to a very high standard and have excellent customer satisfaction rates. We take it seriously when a customer is not happy. One point of information - the cakes are not mass-produced. All of our cakes are made freshly to order by our national network of artisanal bakers. Yours sincerely, The team at My Baker

“I ordered a vegan cake for my husband's birthday to cater for family members with allergies. The cake both looked and tasted incredible and was enjoyed by all. Thanks so much!”

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“I urgently needed a cake within 48 hours to be delivered to my friend in London as I live in NYC and “My baker” surely came through! The way they organized the delivery for me was above and beyond! The cake was absolutely beautiful and friend loved it! She also said it smelt so so good. Overall I could have asked for a better experience and I’m more than grateful that they were able to do this for me! Big thank you to Mark!! Melissa xo”

My Baker 5 star review on 27th October 2020

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“Thank you My Baker for delivering a fabulous Birthday cake to our son living in London. Your method of ordering & constant contact advising us of progress made the experience very easy. I will certainly use you again as our son was thrilled”

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My Baker is rated 4.7 based on 450 reviews