My Heartbeat Bear Reviews

Name: My Heartbeat Bear
Address: Atlantic House, Mochdre Business Park, Blackmarsh Road, Colwyn Bay
Rating: 4.69

4.7 Rating 97 Reviews

94 %

of reviewers recommend My Heartbeat Bear

4.7

Based on 97 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Heartbeat Bear:

My Heartbeat Bear is the home of the original Heartbeat Bear, launched by our parent company back in 2011 we've supplied thousands of Heartbeat Bears to happy parents-to-be over the years. My Heartbeat Bear manufacture our own exclusive bears as well as stocking bears from The Bear Factory based in the USA.

Heartbeat Bears are a unique memento of a precious moment allowing you to enjoy the sound of your baby's heartbeat both before and after their arrival. Don't miss a beat, start shopping with My Heartbeat Bear today.

Visit Website

Phone:

(01492) 544666

Email:

pippa@bemybear.com

Location:

Atlantic House, Mochdre Business Park, Blackmarsh Road
Colwyn Bay
LL28 5HA

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My Heartbeat Bear 5 star review on 20th July 2021

Lucy Smith

My Heartbeat Bear 5 star review on 27th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely letter sent with my heartbeat bears giving condolences. Very thoughtful and kind. Quick and fast delivery. Lovely bears”

Helpful Report

Posted 1 year ago

We are very grateful to you given your personal circumstances to take the time out to contact us. We hope you are bearing up and send our love to you and your family.

Posted 1 year ago

“Cute soft teddy & the recorder plays back very clear sound of his heartbeat! 100% recommended.”

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Posted 1 year ago

Thank you so much for such a fabulous review. So delighted that you were so pleased with the bear and the clarity of the recording. Enjoy listening to your baby's heartbeat !

Posted 1 year ago

“Well this snowy owl heartbeat bear is adorable so soft and extremely good quality for the price I paid. Cannot recommend this company highly enough this business deserves to thrive exceptional customer service throughout completely happy and satisfied with my purchase”

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Posted 1 year ago

Hi Janet Thank you so much for your fabulous review and we are delighted that you are so pleased with your purchase. We pride ourselves on product quality, price and customer service so we are thrilled that we've ticked all three boxes in your case !

Posted 1 year ago

“I have bought 2 heart beat animals. They are gorgeous a alpaca and a sloth. Both animals are relevant to the person . I have also ordered 2 separate recordable boxes so the people have the option to record their babies if they want to.”

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Posted 1 year ago

Hi Thank you so much for taking the time to give us such a fabulous 5 star review. We offer a range of animals so there is always a relevant product for everyone as you have discovered. Also a voice recorder is a wonderful option for the recipient to record a message or a heartbeat or just a child's giggle.

Posted 1 year ago

“I love the bear however it is not the same bear as on the picture that I ordered from it is slightly different which was annoying but he is still cute!”

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Posted 1 year ago

Hi Katy I am so pleased you were happy with your bear. Colours can vary depending on the screen you are using to view but as you say he is very cute ! Enjoy !

Posted 1 year ago

“I love my heartbeat "bear" I got the lamb as it's my surname and put a recording of my daughters heartbeat inside for my partner and I. We really love it. It's a lovely reminder x”

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Posted 1 year ago

Hi Michelle Thank you for your lovely review and for sharing the fabulous photo of your lamb and the very special recording of your baby's heartbeat. Heartbeat bears and animals are a wonderful way of preserving a special moment in time - a keepsake to be treasured for ever and passed down the generations. You can change the battery when needed so your baby's heartbeat will be with you for ever - such a lovely thought.

Posted 1 year ago

“Absolutely perfect Christmas present. Was ordered late but arrived just in time for Christmas with amazing support and such quick responses. The bear was such great quality and worth so much more. Brought tears to our eyes on Christmas morning sharing such a special heartbeat. Such a special gift.”

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Posted 1 year ago

Hi Chelsea Thank you so much for your great review. I am so pleased your heartbeat bear met all your expectations on Christmas morning - as you say you couldn't get a more special gift !

Posted 1 year ago

“Ordered a bunny and got sent an elephant”

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Posted 1 year ago

Hi Keda We were so sorry to hear that we had got your order wrong and had sent out an elephant instead of a bunny from our Grey Collection. We hope you were pleased with the bunny when he did arrive and I am sure you have been able to put the elephant to good use. It is very rare that this happens as we do have a very effective cross check system in place in our warehouse. We have been incredibly busy and unfortunately we made a mistake on this occasion. I hope you have forgiven us and you are enjoying your heartbeat bunny!

Posted 1 year ago

“Fantastic product at a great price I can’t wait to see my little girl face at Christmas when she opens and hears her sisters heartbeat inside! X”

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Posted 2 years ago

Thank you for your fabulous review. I am sure your daughter's face was a picture when she heard her baby sister's heartbeat for the very first time at Christmas. I am sure she can't wait to see her !

Posted 1 year ago

“I haven’t received it yet”

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Posted 2 years ago

Hi Lauren Thank you for your order which we received on November 24. It was sent via Royal Mail - your chosen delivery method - the following day November 25. I can see from our tracking system that you received the parcel on December 3 so not too bad a service given the Royal Mail strikes and the backlog of parcels they had to work through !

Posted 1 year ago

“Quick delivery and worth every penny the bear was beautiful and the quality was excellent, loved it.”

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Posted 2 years ago

Thank you Loriena for your very positive review. I am so pleased you were happy with your heartbeat bear - we pride ourselves on the quality of our products and our highly competitive prices so it's great to have confirmation that we are delivering on both counts!

Posted 1 year ago

“The experience I received was absolutely outstanding. I purchased this heartbeat bear for my sister and her partner after their baby was sadly stillborn. I contacted customer services with my image to go on the T-shirt and asked if my nieces name could also be added onto the T-shirt. I was contacted by Nicola whose customer service was incredible, she explained it wasn’t something they normally did and that the picture on the T-shirt wouldn’t give the level of detail I might have been hoping for but she would get her web developer to do a bespoke design then send it over to me to approve before printing. As agreed Nicola sent this over to me and it was perfect. The bear itself is amazing quality and very easy to record the heartbeat. I am extremely grateful for the exceptional customer service shown to me and this has brought a comfort during a very difficult time.”

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Posted 2 years ago

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Posted 2 years ago

Hi Carly Thank you so much for taking the time to send us this lovely review particularly at such a difficult time for you and your family. We were all so saddened to learn of your sister and partner's devastating experience. We send our deep condolences to you all.

Posted 1 year ago

“Friendly and quick customer service. Such a special gift with so much power behind it, many thanks.”

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Posted 2 years ago

Hi Jessica Thank you so much for your review. I am so pleased you are so delighted with your heartbeat keepsake.

Posted 1 year ago

“Very good teddies value for money. Excellent service and prompt delivery”

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Posted 2 years ago

Thank you Leanne for your fab review of our products - we pride ourselves on quality and customer service so I am so pleased to hear we scored a perfect 10 !

Posted 2 years ago

“I bought this as a cheaper alternative to a heartbeat bear sold in the scan shops, as it’s our first baby. I was so impressed with the quality of the soft toy, we ordered an elephant to stick with our theme, it was so easy to record and came with instructions so you knew exactly what to do with it. The quality is fantastic and our family loved hearing babies heartbeat. Very happy!”

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Posted 2 years ago

Hi Becky Thank you so much for your lovely comments and we are delighted that you found our voice recorder so easy to use and were impressed by the quality and price of our gorgeous elephant heartbeat keepsake.

Posted 2 years ago

“A perfect present and order received from My Heartbeat Bear. Thank you”

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Posted 2 years ago

We're so m[pleased to hear how thrilled you were with your heartbeat gift - it will be a very precious keepsake to be treasured for ever.

Posted 2 years ago

“Very soft and good quality”

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Posted 2 years ago

Hi Alex Thank you so much for your 5 star review - we're so happy that you're happy !

Posted 2 years ago

“I purchased a bear and a personalised T-shirt. When they arrived I was so impressed! A beautiful quality in both the bear and the T-shirt. It’s made an amazing gift and I couldn’t be more impressed. Quickly delivery on the order too! Highly recommend xo”

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Posted 2 years ago

“Love it, contains the heartbeat of my grandson who sadly passed away aged 26 days, a beautiful memento”

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Posted 2 years ago

My Heartbeat Bear is rated 4.7 based on 97 reviews