My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,986 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my first purchase from this store. Customer Service was excellent in assisting me to obtain the doll I required, the doll arrived quickly and was well packaged. I was kept informed at each stage of the purchase until the doll was received. Can highly recommend this site.”

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Posted 8 years ago

“Great information from web site and appreciated the helpful call with customer services. Good delivery service; fast and easily tracked. Very happy as ontime for birthday.”

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Posted 8 years ago

“This is a brilliant specialist dolls shop. The quality of their products is fantastic. They arrive beautifully packaged and in good time. I am very much a returning customer and all my 10 year old daughters friends now shop on this site too.”

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Posted 8 years ago

“After having looked online at various brands and other doll sites, I decided to phone MDBF. Their advice was clear, they took time to understand what I wanted and recommended a wonderful dolly that my little girl is thrilled with. Great service and expertise. Thank you”

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Posted 8 years ago

“Living in New Zealand it's impossible to find any dolls like the once offered by My Doll Best Friend. The selection is amazing and makes actually choosing a doll really difficult.”

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Posted 8 years ago

“Lovely products, excellent communication and fast delivery. I really like this shop. Customer service is great!”

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Posted 8 years ago

“The service is 1st class and the dolls just beautiful”

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Posted 8 years ago

“service rapide et les prix abordables”

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Posted 8 years ago

“Excellent selection, great prices!”

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Posted 8 years ago

“After ordering from other places in the past I was a little anxious about the items I would recieve. I was thrilled with the jeans that look so realistic, the boots are super too and the underwear fits just the way I wanted. Love everything will order from again.”

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Posted 8 years ago

“Doll arrived quickly and well packaged. I was very pleased”

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Posted 8 years ago

“The service provided was excellent and friendly. I asked a couple of questions which were answered promptly. My item arrived quickly and well packed. I was delighted with the product and will be back again for another item.”

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Posted 8 years ago

“I was very pleased with my first order from My Doll Best Friend. The quality, communication and delivery times were all excellent.”

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Posted 8 years ago

“Speedy delivery, well wrapped and the shoes were so lovely. The little crocs went down a treat, my granddaughter loved them”

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Posted 8 years ago

“My doll best friend made me very happy. Everything is fine. I am very glad.”

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Posted 8 years ago

“I've always found My Doll Best Friend to be helpful and professional. They make great customer service their top priority which makes me want to come back again and again. As usual I'm very happy with my shopping experience with this company.”

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Posted 8 years ago

“I've just left a positive review of MDBF and my latest purchase, Hannah at the ballet. I wanted to leave my name but it wouldn't let me. So here it is - Claire Shevlin!”

My Doll Best Friend 5 star review on 14th September 2016

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Posted 8 years ago

“Hannah at The Ballet, Asian doll arrived about an hour ago. She's absolutely beautiful. Many thanks Maxine for excellent customer service, great communication and quick delivery”

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Posted 8 years ago

“What a beautiful doll. Gorgeous colour hair and my daughter is delighted. She wants the horse now! The doll is excellent quality. Highly recommended.”

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Posted 8 years ago

“Ordered the dolls bike seat for little granddaughter's birthday. Ordering was easy, so was payment - and the delivery service was tracked so I could stop worrying that it wouldn't arrive in time for her birthday! When I emailed a query regarding the order it was answered immediately in a friendly manner. The dolls seat was just as advertised and little granddaughter loves it and has it on her balance bike. All in all an excellent service and would use again!”

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Posted 8 years ago

My Doll Best Friend is rated 4.9 based on 1,986 reviews