My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,985 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th February 2025

1122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very good company to buy from, good communication and delivery”

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Posted 2 years ago

“Excellent friendly service extremely happy with my Gotz doll and dress both made to a high standard. Would highly recommend My Doll Best Friend great shopping experience.”

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Posted 2 years ago

“I have Maru dolls and enjoy looking for outfits and accessories, and maybe a new friend for them one day. But what on Earth has happened to the website lately? Nearly impossible to navigate. Really awful. Hence 3 instead of 5 stars.”

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Posted 2 years ago

“Любимый магазин! Пользуюсь уже несколько лет. Нажеюсь на долгое сотрудничество и в будующем. Спасибо за ваш труд, поддержку и понимание в очень не простое время.”

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Posted 2 years ago

“Great dolls, reliable delivery, no difficulties with customs.”

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Posted 2 years ago

“I have been a customer for several years and have been totally happy with my purchases and the service received. I would not hesitate to recommend the company to others.”

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Posted 2 years ago

“My very first experience on buying a doll at a on-line store.”

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Posted 2 years ago

“I am more then happy! thank you so much for everything and for your hard work ❤️🙏🏽”

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Posted 2 years ago

“Wonderful communication and shipping. So happy with my purchase. Nice to have a great selection of dolls and accessories.”

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Posted 2 years ago

“This is my favorite doll store, I love you very much! Your dolls give me a huge amount of positive emotions and joy. The dolls are adorable, they are nice to hold in your hands, they are very realistic.You can admire them endlessly. I am grateful to Mydollbestfriend, I will definitely come back again to please myself and my children with a magnificent doll! I love you very much ❤”

My Doll Best Friend 5 star review on 15th May 2022

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Posted 2 years ago

“Always a great and prompt service. Received my lucky Chosen Gotz Freja. So happy 😊 Thank you for your service!”

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Posted 2 years ago

“Always great service”

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Posted 2 years ago

“I have been buying from My Doll Best Friend for many years and have never been disappointed. The items are varied, well packaged and delivered promptly. The prices are excellent. And what can I say about the happiness of being able to buy a Gotz doll of only 250 pieces: the famous Chosen Happy Kidz. An extraordinary chance.”

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Posted 2 years ago

“I have ordered a couple of things from My Doll Best Friend on different occasions. Once the order is placed, it always arrives quickly and is well packaged. Communication by email on the progress of the order is also good. However, I find the website irritating, as when I tried to add more than one item to my basket, what was already there disappeared. The response from the team when I queried this wasn’t great either; just a rather abrupt email. They do not answer the phone.”

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Posted 2 years ago

“Прекрасный магазин, всегда интересный ассортимент и внимательное обслуживание!”

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Posted 2 years ago

“100% spokojenost s kvalitou , komunikací obchodu i rychlostí dodání”

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Posted 2 years ago

“excellent service.”

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Posted 2 years ago

“Convenient check out, fast shipping! I am very happy with service!”

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Posted 2 years ago

“The doll is beautiful and customer service works very well, very fast in responses.”

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Posted 2 years ago

“Most beautiful dolls I have ever seen!”

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Posted 2 years ago

My Doll Best Friend is rated 4.9 based on 1,985 reviews