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My Doll Best Friend Reviews

4.9 Rating 1,986 Reviews
98 %
of reviewers recommend My Doll Best Friend
4.9
Based on 1,986 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read My Doll Best Friend Reviews

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025
Larisa Z
My Doll Best Friend 5 star review on 14th February 2025
Melissa M
My Doll Best Friend 5 star review on 7th February 2025
Janka M
My Doll Best Friend 5 star review on 7th February 2025
Janka M
My Doll Best Friend 5 star review on 4th February 2025
Customer
My Doll Best Friend 5 star review on 3rd February 2025
Ekaterina K
My Doll Best Friend 5 star review on 23rd January 2025
Ann D
1123
Anonymous
Anonymous  // 01/01/2019
Many thanks to the store for my dolls. I bought all the limited edition Gotz dolls released in the last 2 years. Thanks to the store managers, I got a new doll Angelica.
My Doll Best Friend 5 star review on 17th April 2019
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Posted 5 years ago
My Doll Best Friend Customer Service did a great job in a time where there was so much to do and was a big help.Great dolls and items.Thank you so much!
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Posted 5 years ago
All is perfect with MDBF 😁
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Posted 5 years ago
Thanks for all.
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Posted 5 years ago
MDBF has a great variety and excellent quality of dolls and accessories to choose from. Great customer service and with an option of fast shipping makes for a Happy Buyer. Thank you to Maxine and your service department. Happy USA purchase.
My Doll Best Friend 5 star review on 16th April 2019
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Posted 5 years ago
My Doll best friend is the best shop with a superb service! The service team is very friendly and communication is great. Thank you so much,you are perfect!
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Posted 5 years ago
Jsem spokojená s nákupem v tomto obchodě. Miluji krásné panenky Gotz Chozen.
My Doll Best Friend 5 star review on 16th April 2019 My Doll Best Friend 5 star review on 16th April 2019
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Posted 5 years ago
The name of My Doll Best Friend absolutely corresponds to what a great creative team does. All the Best to you, Friends!
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Posted 5 years ago
I recommend this online store to everyone.Thanks.
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Posted 5 years ago
Customer service is awesome and right when I had given up hope.. they made my day and told me they had the doll I was looking for. I will keep coming back Great team😇
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Posted 5 years ago
Wonderful service, very quick delivery and very good communication. I recommend My Doll Best Friend to all doll lovers.
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Posted 5 years ago
Maxine was very helpful with my last doll purchase La Belle Hazel, Maxine let me know when she was in stock to purchase. Also Maxine was very helpful with my points I had saved so I had a reduction in price. I received an email with delivery information also text message giving me date and time scale of delivery. When Hazel arrived she was packed beautiful. I am very happy with the service from My Doll best friend.
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Posted 5 years ago
My Doll Best Friend is by far the BEST company to work with. They go so far and above for their customers. The dolls are stunning!! I so appreciate this company and hope to buy may dolls from them in the future. Thank you MDBF for your great customer service! A customer for life!
My Doll Best Friend 5 star review on 15th April 2019
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Posted 5 years ago
Сердечно благодарю магазин за возможность приобрести редкую куклу. Очень довольна покупкой. Персоналу благодарность за терпеливое и вежливое общение, вернусь сюда ещё за покупками. Рекомендую этот магазин всем. Магазину желаю процветания в бизнесе.  
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Posted 5 years ago
like the assortment of dolls and clothes in the store. Nice talking. Fast sending. I'm sure I'll be back for shopping.
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Posted 5 years ago
you are great! pleasant communication, prompt dispatch and packing of the doll is excellent! Chosen Gotz dolls are great !!! Thank you for giving an opportunity to purchase Angelika! she is beautiful !!!
My Doll Best Friend 4 star review on 13th April 2019
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Posted 5 years ago
Wonderful impressions about the store! A rich selection of dolls and exclusive sets of clothes, it is nice that always respond to all letters - attentive to customers. A nice bonus for the purchase! Thank You!
My Doll Best Friend 5 star review on 12th April 2019 My Doll Best Friend 5 star review on 12th April 2019 My Doll Best Friend 5 star review on 12th April 2019
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Posted 5 years ago
Always a prompt, friendly, personal response that makes you feel like a valued customer. You are not just another order/purchase; you are appreciated and respected. Thank you! : )
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Posted 5 years ago
Communication with MDBF is excellent. They promptly reply to emails. Very customer orientated. The dolls arrived promptly and they are very beautiful.
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Posted 5 years ago
Everything's fine. The order received very quickly. Very happy!!! I'll order more! Thank you very much to the polite staff!!!
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Posted 5 years ago
My Doll Best Friend is rated 4.9 based on 1,986 reviews