My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,927 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

Visit Website

Email:

customerservice@mydollbestfriend.co.uk

Write Your review

Tell us how My Doll Best Friend made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Doll Best Friend 5 star review on 8th December 2024

1052

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you ! All perfect ❤️”

Helpful Report

Posted 1 year ago

“As it is a Christmas present for my 2 year old granddaughter it hasn’t been played with yet but the size is perfect”

Helpful Report

Posted 1 year ago

“Highly recommended. We are in Australia and postage took about 3 weeks. My daughter is so in love with her new baby that can wear her clothes when she was a baby. Thank you my doll best friend 😊”

My Doll Best Friend 5 star review on 9th November 2023

Helpful Report

Posted 1 year ago

“I preordered Gotz Little Kidz Cathy and everything worked perfectly. Beautifully packed and shipped to Canada. I'll certainly be comfortable ordering again.”

Helpful Report

Posted 1 year ago

“Always packed well and arrives quickly! A go to shop for collectable dolls where you can find the exclusives or shopping for a child.”

Helpful Report

Posted 1 year ago

“Fabulous variety of Dolls outfits and accessories I just love this Company quick delivery quality goods. Bev”

Helpful Report

Posted 1 year ago

“The most beautiful selection of dolls, I usually stick to companies like Amazon when ordering online but couldn’t find anything near as lovely as the dolls you stock, and will definitely buy from you again, really fast delivery, great price and great communication.”

My Doll Best Friend 5 star review on 4th November 2023

Helpful Report

Posted 1 year ago

“Wow! Great service! Doll arrived within a couple of days, and it's absolutely beautiful. Tucked away now for my grandaughters birthday in January, but she will love it!!”

Helpful Report

Posted 1 year ago

“Absolutely beautiful!!”

Helpful Report

Posted 1 year ago

“I have bought this doll for my granddaughters Christmas present I was absolutely over the moon with it when it arrived very good quality for money and a good size I’m sure she will love it Christmas morning and a good price in the bargain very happy”

Helpful Report

Posted 1 year ago

“Excellent customer service. Fast delivery and packed with care. My Doll Best Friend is an excellent business and I would certainly recommend them.”

Helpful Report

Posted 1 year ago

“My grandaughter absolutely loves her reborn doll , the new addition to our family , very happy customer”

Helpful Report

Posted 1 year ago

“Bebe linda. tal como mostra na foto é super fodinha”

Helpful Report

Posted 1 year ago

“Very sturdy stand which supported my porcelain doll securely. Quickly sent and well packaged”

Helpful Report

Posted 1 year ago

“I love the Fashion Friends dolls I buy from My Doll Best Friend. I’m playing with dolls again!”

Helpful Report

Posted 1 year ago

“Very disappointed in this doll, not made well at all, also came with a damaged box. Was for a present so there wasn’t a lot I could do, otherwise wise would have been returned.”

Helpful Report

Posted 1 year ago

Dear Dawn, We are genuinely surprised to receive this 1 star feedback for this doll. This doll is very popular, one of the most popular dolls, and we have sold many over the past few years. We will move this to a product review rather than a merchant review. We can only apologise for your disappointment with your purchase and box, that's not what we want at all for our customers, and we are sorry you didn't have time to return it if you didn't like it. Nevertheless, we hope the recipient is delighted with the doll. Kind regards, My Doll Best Friend

Posted 1 year ago

“As an adult collector of dolls from Antique to modern, I am so happy to have discovered MY Doll Best Friend quite a few years ago .This shop certainly is the best in the UK for supplying wonderful quality dolls ranging from dolls for toddlers to the collector like myself. They always have a well sourced selection to choose from. Free delivery that is really helpful as other online doll shops charge for all shipping. Dolls are well packed and arrive quick and the staff are so nice. I highly recommend this shop for its excellent choice of dolls and dolls clothing ect.”

Helpful Report

Posted 1 year ago

“We live in California and it's always challenging to get the right gifts to our granddaughter in London. We were looking for an anatomically correct baby doll for her 2nd birthday, and found the selections and descriptions on the My Doll Best Friend website very helpful. They also answered questions that we had by email. We ordered the "Gotz Aquini Roses Garden" doll and kept our fingers crossed that our granddaughter would like it. It arrived at their flat promptly. On her birthday, we got photos of her playing with the doll, and our son reported that it was the favorite of all her birthday gifts. (She played with it more than anything other than the balloons that he blew up for her.) Our granddaughter calls her "Baby" and often tells our son that Grandma and Grandpa got Baby for her. She carries the doll around, likes to change her nappies, and puts her on the potty while she herself sits on her own potty. We're so pleased that she is enjoying this gift so much.”

Helpful Report

Posted 1 year ago

“As an adult collector, I have been shopping with My Doll Best Friend for a few years now and highly recommend this shop. They have such an incredible collection of fine- quality dolls with very good prices. Its always exciting to see what new additions are being added to their stock. Dolls that would be extremely hard to source in the UK are available at this shop. The service is premium with great information on shipping and so well packed. Customer service is always ready to offer help. I will forever continue to shop at My Doll Best Friend”

Helpful Report

Posted 1 year ago

“Love the selection of dolls this shop sells. Item I bought arrived quickly and packed well. Would 100% use again and highly recommend 😁👍. The 3 year old little girl I bought the doll for absolutely loves it, and so do her friends”

Helpful Report

Posted 1 year ago

My Doll Best Friend is rated 4.9 based on 1,927 reviews