My Doll Best Friend have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Beautiful doll, I love her. Good price for good quality.
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- Adana
“
The most beautiful selection of dolls, I usually stick to companies like Amazon when ordering online but couldn’t find anything near as lovely as the dolls you stock, and will definitely buy from you again, really fast delivery, great price and great communication.
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- Abi
“
I have bought this doll for my granddaughters Christmas present I was absolutely over the moon with it when it arrived very good quality for money and a good size I’m sure she will love it Christmas morning and a good price in the bargain very happy
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- Charmaine
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Large selection of dolls, excellent service, good packaging and fast delivery. Thank you!
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- Eva E
“
This is a webstore with a great range of doll clothes, shoes and accessories in all sizes from a variety of brands. I have purchased a number of items over the years. Of course the ultimate "customer" doesn't have to be a doll to shop here.
International delivery is easily available with VAT free for export. Speedy service.
”
- Carolina S
“
With hindsight, I could have bought her from Götz direct, with no delivery or customs charges, but I enjoyed buying from MDBF so much, that the extra charges payable on post-Brexit UK purchases did not sour the transaction.
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- Andrea
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This company is clearly selling off faulty dolls, I was advised that the doll I paid full price for gets sent for a repair to Germany without any offer of a refund,exchange or compensation.
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- Anonymous
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Very poor services and even worse Customer Service. Keeping me waiting for a refund and do not answer e msil messages.
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- Paul Y
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I often purchase smaller items like clothing at the same time as a doll to save on shipping, and customer service has been so cooperative with my doing this! The website descriptions are more detailed than most, and I often refer to them when I need to check on face mold, artist, eye color, etc.
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- Anonymous
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Large selection of dolls, excellent service, good packaging and fast delivery. Thank you!
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- Eva E
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Thank you for the wonderful dolls, great selection and great customer service!
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- Vera
