My Doll Best Friend have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Beautiful doll, I love her. Good price for good quality.
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- Adana
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The most beautiful selection of dolls, I usually stick to companies like Amazon when ordering online but couldn’t find anything near as lovely as the dolls you stock, and will definitely buy from you again, really fast delivery, great price and great communication.
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- Abi
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I have bought this doll for my granddaughters Christmas present I was absolutely over the moon with it when it arrived very good quality for money and a good size I’m sure she will love it Christmas morning and a good price in the bargain very happy
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- Charmaine
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Highly recommend My Doll Best Friend! Dolls are beautiful, very fast delivery, and customer service is amazing! I received a doll for my daughter which is a lovely waterproof doll that can be bathed, in the photos it showed a dummy however no dummy was there when delivered, customer service went above and beyond and ordered one to fit and sent it to me free of charge! Really impressed!
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- Anonymous
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Great selection of quality dolls clothes. Fast delivery.
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- Anonymous
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I have bought 3 dolls now for my little girl & she is so in love with them she won’t play with any other dolls now
A lovely company with a fast delivery & you can track the delivery especially on the day tells you how many stops to your property which is a great help
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- Kay
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This company is clearly selling off faulty dolls, I was advised that the doll I paid full price for gets sent for a repair to Germany without any offer of a refund,exchange or compensation.
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- Anonymous
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Very poor services and even worse Customer Service. Keeping me waiting for a refund and do not answer e msil messages.
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- Paul Y
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Highly recommend My Doll Best Friend! Dolls are beautiful, very fast delivery, and customer service is amazing! I received a doll for my daughter which is a lovely waterproof doll that can be bathed, in the photos it showed a dummy however no dummy was there when delivered, customer service went above and beyond and ordered one to fit and sent it to me free of charge! Really impressed!
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- Anonymous
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Fantastic service, high quality items. Love it.
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- Anonymous
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This site was a real find for me. It enabled me to buy dolls previously only accessible from USA. The site is easy to use and has a wide range of doll lines available. I’ve found communication when I’ve made enquiries excellent with immediate replies from customer service
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- Kate T
