My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,985 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is one of the best doll stores!”

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Posted 4 years ago

“I enjoy looking at the assortment of dolls you have on your website. I will keep visiting and purchasing from you.”

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Posted 4 years ago

“Hi thank you so much for filling my order. The dolls are both lovely & though they were shipped to the USA they arrived fast. Your prices are very fair including shipping, not over priced. There is a third doll I have not received yet & I was wondering if there was a delay due to stock running out? Thank you”

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Posted 4 years ago

“Service from this doll store is excellent. Shipping is always done when I was told it would be, with exceptional packing and care of the items I bought. It’s always a pleasure to shop here.”

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Posted 4 years ago

“My doll has been on the road for more than 3 weeks. I still haven't received my package !!! I really don't like it! The store is not responding to my messages. I have already asked several times to sort it out and ask the transport company about the parcel. You write to me by mail so that I leave a review. And my goods have not been received. You do not reply to the mail through which I sent the order! Waiting”

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Posted 4 years ago

Dear Polina, We have just received several emails from you all sent this morning and last night querying the transit time of your parcel. Before then we had not heard from you with any query. We have asked the courier for more information about your parcel and we await their reply. It looks from the tracking like it is at customs in Russia after which it will be released and passed to Russian Post for delivery. There are staff absences at customs offices due to the global pandemic and this can in some cases unfortunately increase the overall transit time of orders at the moment, and we are of course sorry when this happens. Sincerely, My Doll Best Friend

Posted 4 years ago

“Люблю это магазин. Доставка быстрая, надежная упаковка, богатый ассортимент, приемлемые цены. Особенно я люблю Готц. Клозен это мои любимые куклы! Пожалуйста выпустите молд с рыжимыми волосами, фото прикрепляю. Спасибо.”

My Doll Best Friend 5 star review on 18th August 2020

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Posted 4 years ago

“Very quick service and a great selection of products, would shop at My Doll's Best Friend again.”

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Posted 4 years ago

“Excellente boutique, on y trouve de magnifiques poupées de toute sortes et marques, pour tous les goûts et tout âge ainsi que beaucoup d'accessoires pour les accompagner. Une réelle recherche pour trouver des articles de qualité. L'équipe de MDBF est toujours à l'écoute et répond rapidement à toute question pour satisfaire au mieux le client. Ne changez rien, tout est parfait. Je suis fidèle à cette boutique depuis des années et je la recommande vivement.”

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Posted 4 years ago

“I love my Angela Doll. The service was 5 star and my parcel arrived quickly. Thank you, highly recommend.”

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Posted 4 years ago

“Overall great experience and amazing customer service. Everyone is extremely helpful and kind, the replies are to the point and very polite. Delivery is extremely fast! Would recommend 100%”

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Posted 4 years ago

“Bei My Doll Best Friend kann man außergewöhnliche Puppen finden. Es gibt für jeden Geschmack etwas besonderes. Sehr gut ist auch die Kleidung und die Schuhe - alles was macht die kleine Prinzessin schön! Die Kommunikation ist sehr gut und man merkt, dass es den Mitarbeiten von My Doll Best Friend wichtig ist, dass die Kunden zufrieden sind. Wenn ich einmal in England bin muss ich unbedingt My Doll Best Friend besuchen. Es ist für mich eines der besten Puppengeschäfte und ich wünsche MDBF weiterhin viel Erfolg.”

My Doll Best Friend 5 star review on 16th August 2020

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Posted 4 years ago

“I am very grateful to the store My Doll Best Friend Ltd for helping me to get such a wonderful doll Annushka from Gotz. I was satisfied with the store. The doll was dispatched very quickly. Thank you!”

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Posted 4 years ago

“For my first order with my Doll best Friend, thé communication was very good. When I received my doll well paked, with care, it make me very happy. Thank you very much. Best regards.”

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Posted 4 years ago

“Lovely to purchase from...Quick to deliver...Perfect.”

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Posted 4 years ago

“J'ai toujours eu un bon service et des livraisons rapides. Cependant, je ne sais pas si MDBF remplace les poupées lorsqu'il y a un problème. Cela me tracasse de plus en plus étant donné que je collectionne les poupées Gotz dont la chevelure est parfois de mauvaise qualité.”

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Posted 4 years ago

“I made purchases in this store three times and was satisfied with the service, communication and quality of the dolls! Great sympathetic people work here who sell wonderful dolls.”

My Doll Best Friend 5 star review on 14th August 2020

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Posted 4 years ago

“Я очень довольна. Покупки в этом магазине приносят большую радость мне, как коллекционеру кукол Готц!!!!”

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Posted 4 years ago

“Покупала куклу в My Doll Best Friend в первый раз. Все супер, прекрасная кукла, надежная упаковка, быстрая доставка. Спасибо за Анушку! Теперь я с Вами.”

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Posted 4 years ago

“Очень довольна покупкой! Отправлено быстро. Упаковано отлично.”

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Posted 4 years ago

“All cool! My doll the best!”

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Posted 4 years ago

My Doll Best Friend is rated 4.9 based on 1,985 reviews