My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,986 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Gotz Happy Kidz Emma doll on March 7th .......she arrived on March 13th. I am very pleased with this company, and how quickly, and efficiently they get orders processed, and delivered ....especially to those of us in the U.S. The dolll is even more stunning in person, and out of all my dolls Madam Alexander, Journey Girls, Be My Girl ...what-have-you, she is my absolute FAVORITE!!!! I'm so glad I spent the money to get her, she is worth every dollar ( more so than the American Girl dolls).”

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Posted 7 years ago

“II received my doll within less than a week after ordering.”

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Posted 7 years ago

“I recently bought two Gotz dolls and am delighted with them both - they are beautiful dolls and will be very much enjoyed.”

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Posted 7 years ago

“Wonderful company, fantastic customer service and fast delivery, couldn't fault it and my daughter loved her doll! Many thanks, you made her birthday”

My Doll Best Friend 5 star review on 17th March 2017

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Posted 7 years ago

“Just recently took delivery of Kitty for my daughter's 11th birthday. Delighted with the doll and the other accessories purchased. Speedy delivery, well packaged. Definitely recommend.”

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Posted 7 years ago

“Gotz Doll Elisabeth arrived very quickly and when I wanted to change the doll to the 2016 model, the company were very accommodating with excellent customer service. Thank you - would highly recommend.”

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Posted 7 years ago

“Very fast delivery and was kept informed about when it was coming.The boots I bought are wonderful too,many thanks”

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Posted 7 years ago

“Perfect. Kitty and Rosie are wonderful, ordered in the morning and shipped the same day. Arrived very quickly. I just found that the shipping costs are high for a shipment to France, this really is a brake for purchases. Congratulations to the entire MDBF team.”

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Posted 7 years ago

“Your shipping is very fast, thank you. The dolls are very well made. I would like to see more dolls with bangs, red hair, green eye's. Bang's on these dolls make their face's look soft. I will be purchasing more, when I find one with bangs, red hair and the cute little spots on the face. Thank you again Vall”

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Posted 7 years ago

“The doll is excellent, especially pleased to offer a series of Gotz, I could not resist and ordered both) Unfortunately, waiting for delivery to Russia for a long time, England was delivered to me instantly! I hope that over time, the delivery time to other countries is still cut.”

My Doll Best Friend 5 star review on 11th March 2017

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Posted 7 years ago

“I love this site ! I can't believe the choice of dolls they have and the amount of very helpful information there is. All of my questions have been answered quickly. I will definately be buying from here agian....very soon :)”

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Posted 7 years ago

“My Doll Best Friend has such a large range of dolls, doll clothes & accessories. Everything I have ever purchased is a high quality product. Questions are answered quickly, having the assurance of direct communication is always appreciated. Shopping at My Doll Best Friend is always a pleasant experience.”

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Posted 7 years ago

“Another delivery from MDBF arrived promptly and well-packaged. (Beautiful Effner doll.) Communication updates are always very good. I recommended MDBF to a friend and she has just purchased a "lovely" Las Amigas doll for her granddaughter.”

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Posted 7 years ago

“I was very happy with the fast delivery of my doll. The doll was exactly what I wanted. thank you.”

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Posted 7 years ago

“Maxine was very helpful when I asked for advice about buying Savannah standard size. She arrived quickly. I love the way this brand tie ribbons around the doll to protect her and her hair is neatly in place with a hair net on. Savannah face is stunning and her face paint looks beautiful as it compliments for face. Her wig is of good quality and has a lovely shine. Her vinyl is a nice shade and Ilove her sailor outfit which has been made very well. Savannah stands extremely well. I recommend you buy this doll you will not be disappointed highly recommend Savannah.”

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Posted 7 years ago

“Have ordered from MDBF many times always been totally satisfied. Will certainly order again. Many Thanks.”

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Posted 8 years ago

“When I first started to order from My Doll Best Friend, I was a bit uncertain as it would be international shipping...It has been great. The shipping is reasonable, their products are high quality & personal contact has been amazing. My Doll Best Friend is now my "go to" shop for my Gotz or KidzNCats (including Fun In Faith) products. Thank you!!!”

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Posted 8 years ago

“My mini Pal Maru arrived very quickly within 2 days as usual. She is absolutely beautiful, I'm so pleased with her. I just can't stop sewing outfits for her. I've loved all my dolls purchased from you but I'm just over the moon with her. Thanks Maxine x”

My Doll Best Friend 5 star review on 22nd February 2017

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Posted 8 years ago

“Je suis enchantée de mon achat La poupée est très jolie L'envoi a été très rapide Je vous dis à bientôt”

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Posted 8 years ago

“I ordered 3 Paola Reina Las Amigas and they arrived in 11 days! Great service! What a smile they brought to my face. Beautiful dolls.”

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Posted 8 years ago

My Doll Best Friend is rated 4.9 based on 1,986 reviews