My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,986 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Спасибо за приятное сотрудничество”

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Posted 5 years ago

“This is my very favourite shop, filled with desirable treasures. Orders are sent out quickly, excellently packaged, and any queries are dealt with promptly. Shopping at My Doll Best Friend is a happy and rewarding experience. My only suggestion for improvement would be to bring back the loyalty point system.”

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Posted 5 years ago

“You have a great store, thank you!”

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Posted 5 years ago

“A great company to deal with, lovely dolls, efficient service and dolls are well packed for travelling around the globe!”

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Posted 5 years ago

“I like to buy in your store. Good and fast delivery. The dolls are Packed very conscientiously.”

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Posted 5 years ago

“I am satisfied with the products bought from the website. I also appreciated the customer oriented approach of the team.”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“I live in Belgium and i received the doll very fast. Its a beautifull doll, my daughter loves her doll. Excellent service! Very happy customer!”

My Doll Best Friend 5 star review on 11th February 2020

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Posted 5 years ago

“Excellent customer service. I have never needed to return an item to them, everything is carefully packaged and arrives promptly. Great website with an extensive range of items with good descriptions. Competitive prices and free postage on items over £60 is a good incentive. Overall I would recommend them to anyone looking for dolls, clothes and related items.”

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Posted 5 years ago

“I appreciated the ease of ordering from MDBF. I had a few question, which were quickly answered and my Wichtel doll arrived quickly(by intl shipping standards) in perfect condition. My only tip for others - check your junk mail. It had their answer, but I didn’t check.”

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Posted 5 years ago

“I like this store, the staff is very attentive, always try to help, the range is wide, help to unite or divide the order, if you ask. But I did not put the highest points, because I do not always get answers on the feedback form and twice I failed to buy Gotz dolls, despite the fact that I did everything correctly. my daughters didn't get the dolls they wanted, and there were a lot of tears.”

My Doll Best Friend 4 star review on 6th February 2020

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Posted 5 years ago

“I enjoyed using the web site and found lots of lovely products. I downloaded some of the free knitting patterns and these have been very good, easy to follow and good results. My purchases arrived promptly, and were nicely packaged. I had seen similar products on other websites, but I liked the fact with My Doll Best Friend, that I was not dealing with a seller located in China.”

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Posted 5 years ago

“My Doll Best Friend supplied a gorgeous outfit, beautifully made and smooth swift transaction. I highly recommend this seller and will definitely purchase again from them. Many thanks, it has been a pleasure A+++++”

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Posted 5 years ago

“It was a wonderful experience. Communication was excellent and they really care that you are satisfied. I will definitely shop with them in the future.”

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Posted 5 years ago

“Fulfilled order very quickley and were very helpful when we quiried oder”

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Posted 5 years ago

“A great site with lots of lovely dolls for all ages both children and collectors. Service always very good with efficient notifications about your order delivery etc. Useful information also given about latest issues of dolls and expected arrival plus pre-order facility.”

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Posted 5 years ago

“La poupée est très jolie. Le sérieux et la rapidité sont là à chaque fois.”

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Posted 5 years ago

“Excellent service. So quick and efficient. Thank you.”

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Posted 5 years ago

“Fast shipment of a lovely doll!”

My Doll Best Friend 5 star review on 27th January 2020

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Posted 5 years ago

“I highly recommend this shop. The stock is beautiful,it is posted fast and packaged really well. Definitely one of my favourite shops to buy from . I have no idea what their customer service is like ,as never had a problem with any of my purchases ,so not had to deal with them. But am guessing it would be as great as the rest of the service from this shop 😊”

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Posted 5 years ago

My Doll Best Friend is rated 4.9 based on 1,986 reviews