My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,986 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The doll was delivered quickly and packaged very well. Very pleased with the quality of the doll.”

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Posted 8 years ago

“Always a great shopping experience. Very quickly despatched. A huge selection of dolls.”

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Posted 8 years ago

“Hello, I am very happy with my purchase, the very good quality duffle coat, lovely colours, and with your service, follow-up and speedy delivery, recommended, many thanks!”

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Posted 8 years ago

“After making a mistake with the sizing of clothes for the doll I got an email and requested to re order. My order was upgraded to next day delivery. It was an excellent service.”

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Posted 8 years ago

“Dependable, excellent service. I live in the US and I do not hesitate to purchase from My Doll Best Friend, even though they are an ocean away. I can count on wonderful customer service, speedy shipping, and a fantastic selection of quality dolls. Simply one of the best!”

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Posted 8 years ago

“I have ordered a doll - Gotz Happy Kidz Marie Doll for my daughter for Christmas. The doll arrived really quickly and the communication about delivery and when it would arrive with me was excellent. The doll looks absolutely gorgeous and I have also ordered the unicorn horse to go with it. I am very happy with the fact I ordered this from My Doll Best Friend as the website is lovely and full of beautiful things and really easy to use. Then the ordering and delivery process is excellent. Thank you”

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Posted 8 years ago

“Excellent service, terrific products. Shipping is the best in the UK! Highly recommend this store and their products. Communications is quickly, accurate and very friendly. Great variation on dolls and doll accessories.”

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Posted 8 years ago

“I found the team at My Doll Best Friend to be incredibly helpful and patient! I purchased a couple of items recently for my daughters Xmas. I received great advice on which doll would be most suitable for a 4 year old prior to making a purchase. The items arrived promptly and well packaged, and are beautiful. I realised Inhad ordered the wrong hairdressing set and called to see if I could return and exchange it for the other one. Again, I received great advice on the phone and the team seemed to really care about their product. Would highly recommend.”

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Posted 8 years ago

“Excellent company, quick to respond would definitely use them again”

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Posted 8 years ago

“A good selection of dolls and all their clothes etc. - suitable for both children and collectors alike. Easy to use site and a prompt delivery service. I have used the company several times now and have always been very satisfied when my parcel arrives .”

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Posted 8 years ago

“The whole experience was great- easy to order and amazingly quick delivery! The clothes came with their own little hangers and in their own little bags-looks really cute! Well packaged too. Thank you!”

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Posted 8 years ago

“Love the web site info on all the dolls, really helped the decision making! Signed sealed and delivered as per expectation thanks!”

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Posted 8 years ago

“She's a beautiful doll and my little girl is very happy! Thank you!”

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Posted 8 years ago

“Great dolls and speedy shipping! Efficient and courteous customer service.”

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Posted 8 years ago

“Speed of delivery very quick, good communication, great articles, I am very content with the shoes I bought for my dolls, they are of excellent quality and very beautiful. If there were any questions, I've always received helpful answers. Thank you very much! I highly recommend My Doll best Friend. The photo shows one of my dolls with her beautiful new burgundy shoes, she's a Götz play doll from the 90's I appreciate very much.”

My Doll Best Friend 5 star review on 23rd November 2016

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Posted 8 years ago

“I was a little hesitant to order at first, but the process was so easy and the communications so nice that I will definitely be ordering more dolls from this store! I was kept up to date with the process and the doll was shipped quickly and she arrived here in the US much faster than I had thought. The cost of shipping was very reasonable! The doll arrived in perfect condition and the box was even perfect. There are other Gotz dolls that I want and this is where I will purchase them.”

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Posted 8 years ago

“Last week I made my first purchase here in this wonderful shop,I orderd a Fun in Faith Esther. This adorable doll arrived in only 3 days-I am in Germany!!!She had been packed very nicely,and i could track the parcel all the time. Thank you so much,I am sure to buy again here in your great shop!”

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Posted 8 years ago

“Accurate and informative information given on the dolls and clothes . Prompt deliver”

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Posted 8 years ago

“I recently purchased 'Rosie' a limited edition Gotz doll from My Doll Best Friend, she was received well packaged. There was good communication from My Doll Best Friend about my order. She arrived in good time. I have purchased two other items from this company and both arrived together well packaged. They also arrived in good time. I would recommend this company to anyone who wanted to buy either dolls or doll accessories.”

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Posted 8 years ago

“I have purchased several dolls from this site for my own collection and can definitely recommend them. My absolute favourites are the Paola Reina Soy Tu dolls as they are excellent quality, have gorgeous faces and the outfits are very good quality.”

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Posted 8 years ago

My Doll Best Friend is rated 4.9 based on 1,986 reviews