My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,986 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

Visit Website

Email:

customerservice@mydollbestfriend.co.uk

Write Your review

Tell us how My Doll Best Friend made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Любимый магазин !!! Мое сердце принадлежит Вам! Спасибо за моих девочек- куколок любимых! Вы лучшие в своём деле !”

Helpful Report

Posted 5 years ago

“MyDollBestFriend Ltd is a great store, I am very happy with buying an exclusive Gabrielle doll. Thank you very much for this release, for the excellent packaging and very fast dispatch of the parcel. I hope that such issues will often please us.”

My Doll Best Friend 5 star review on 25th April 2019

Helpful Report

Posted 5 years ago

“Добрый день! Впервые делала заказ кукол на сайте My Doll Best Friend Ltd и осталась очень довольна! Куколки приехали достаточно быстро (не прошло и двух недель, как посылка была в Санкт-Петербурге), хорошо упакованы и отличного качества! Только лучшие рекомендации! Спасибо большое, My Doll Best Friend Ltd ! С уважением, Ольга. P.S. Фото моих красавиц прилагаю.”

Helpful Report

Posted 5 years ago

“Wonderful shop! Thank you very much for the choice and the quality. I am always happy to do business with you!”

Helpful Report

Posted 5 years ago

“Thank you for Gabriele and Angelika . Very grateful to MDBF for the opportunity to buy them! Thank you very much for the excellent work of the store.”

My Doll Best Friend 5 star review on 22nd April 2019

Helpful Report

Posted 5 years ago

“Thank you for Gabriele and Angelika They is gorgeous ! Very grateful to MDBF for the opportunity to buy them! Thank you very much for the excellent work of the store.”

Helpful Report

Posted 5 years ago

“A large selection, a convenient site, fast shipment. But the main thing is the attitude to customers. Willingness to help if questions arise or complexity. Separately I want to note the chosen doll. It can be seen that they are created with love. I wish you all the best.”

Helpful Report

Posted 5 years ago

“Thank you very much for the doll! Very beautiful! We will be glad to buy dolls on Your website yet!”

Helpful Report

Posted 5 years ago

“very good shop, I am glad) Many thanks you!”

My Doll Best Friend 5 star review on 18th April 2019

Helpful Report

Posted 5 years ago

“Very good communication and you can tell you’re dealing with real people who believe in their products. I was one of the people who tried and failed to get a Chosen Gabrielle. I feel very grateful that MDBF offered me Angelika. It has been a very positive experience and I would definitely recommend you to a friend.”

Helpful Report

Posted 5 years ago

“Always a special buying experience. Delivery very quick. A good selection of dolls and accessories”

Helpful Report

Posted 5 years ago

“Order arrived quickly, packaged shop goods well. The doll is wonderful)”

Helpful Report

Posted 5 years ago

“Many thanks to all employees of the store, for fast and friendly communication, you are always in touch! Very grateful for the opportunity to buy Gabriela Chosen! My best recommendations!”

My Doll Best Friend 5 star review on 17th April 2019

Helpful Report

Posted 5 years ago

“I really did not like the communication and responses of operators by e-mail .Laugh at me. I tried to help a friend from Kazakhstan, in the end did not buy a doll,and gave her his.And in Russia you sold 2-3 dolls to buyers-dealers and now they sell dolls 3-4 times more expensive than they bought on your website .I don't think I only asked one for myself and one friend Elena from Kazakhstan . You have to trust people and treat them better if the person writes from the heart and for the soul .”

Helpful Report

Posted 5 years ago

“My Doll Best Friend has wonderful customer service! Thank you for my beautiful doll, her quality is outstanding. Fast international shipping and friendly communication. Thank I‘m glad to deal with you! I will be back to order more. I highly recommend My Doll Best Friend to everyone!My Doll Best Friend has wonderful customer service! Thank you for my beautiful doll, her quality is outstanding. Fast international shipping and friendly communication. Thank I‘m glad to deal with you! I will be back to order more. I highly recommend My Doll Best Friend to everyone!”

Helpful Report

Posted 5 years ago

“Hello! Thank you very much for the excellent work of the store, for the attention to customers, for an interesting range of products. Here I was lucky enough to buy a doll Chosen Gotz Happy Kidz Unseen. And this is thanks to the attention of the store staff. I am very happy with the purchase. The parcel with the doll was delivered quickly and without problems. Thanks again. Yours, Elena from Russia, Moscow.”

Helpful Report

Posted 5 years ago

“I have always been pleased with my experience.”

Helpful Report

Posted 5 years ago

“very pleased with the work of the store and excellent service. I live in Russia. There were no problems with the purchase. delivery would be fast. I really liked the doll.”

Helpful Report

Posted 5 years ago

“Thanks MyDollBestFriend for the most beautiful doll ever, my Angelika. The situation that we encountered was not easy, but you did your best. The shipping to Russia was quite fast! Thank you for your service!”

Helpful Report

Posted 5 years ago

“Спасибо Вам за Ангелику,кукла очень красивая,шикарная блондинка!”

Helpful Report

Posted 5 years ago

My Doll Best Friend is rated 4.9 based on 1,986 reviews