My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,927 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,927 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 8th December 2024

1052

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Хороший магазин, замечательные куклы. Ещё бы хотелось, чтобы была возможность оплаты из России и доставка в Россию как раньше).”

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Posted 2 years ago

“Very pleased with dollgood communication parcel arrived on time and well wrapped thanks”

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Posted 2 years ago

“Best company ever Paloma is simply beautiful”

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Posted 2 years ago

“Gorgeous doll, thank you”

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Posted 2 years ago

“Very poor services and even worse Customer Service. Keeping me waiting for a refund and do not answer e msil messages.”

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Posted 2 years ago

Hello Paul, We simply don't understand this review. We processed your return and refund for a dress set that you purchased in the wrong doll dress size, all very promptly and well within the terms. You actually replied to the credit memo email, so we know that you received it a week ago. There hasn't been any further communication so we can't understand what you feel you are being kept waiting for. It looks like there is some confusion which we'd like to discuss with you. We will be phoning you on Monday, and have emailed again already; we are hoping for your reply so we can clear up anything you feel that you are waiting for. Please check your Visa card payment statement, that may be all that's necessary here. Regards, Customer Service

Posted 2 years ago

“I have purchased dolls 3 times so far. All of my purchases have been delivered with care and in super fast time. The dolls are beautiful. Am coming back for more 🤗”

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Posted 2 years ago

“Лучший магазин!!! Спасибо!”

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Posted 2 years ago

“Always a great pleasure to do business with you! All is always perfect! Thank you very much!”

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Posted 2 years ago

“I really like the store, I have bought three times in the store. Won the Chosen doll twice. It is convenient that they give a track for tracking the goods. It is convenient that you do not need to do customs declarations yourself.”

My Doll Best Friend 5 star review on 26th September 2022

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Posted 2 years ago

“High quality dolls with trustworthy service makes for a fun dolly shopping experience. Whether a collector or for child’s play the communication with email updates on orders, or fun items to come make this the ultimate shopping experience. Shipping has tracking and is always on time. Highly recommend this online dolly shop.”

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Posted 2 years ago

“Спасибо за вашу работу!”

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Posted 2 years ago

“Thank you for the beautiful doll! She is gorgeous and worthy of the most enthusiastic praise! The process of purchase and shipment left only the best impressions.”

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Posted 2 years ago

“Superb service from MDBF as always. My latest acquisition arrived on Monday, in perfect order and very promptly from the other side of the world. I am very grateful to MDBF for offering such a wonderful selection of quality dolls and making ordering such a simple, hassle free process. I thoroughly recommend them to all doll enthusiasts!!”

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Posted 2 years ago

“Мне нравиться этот магазин. У него большой ассортимент товаров, есть редкие куклы, которые больше нигде не продаются. Я увлекаюсь куклами Готц, это часть моей коллекции.”

My Doll Best Friend 5 star review on 24th September 2022

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Posted 2 years ago

“Starlette Delphine is limited edition with thick blonde hair and blue eyes with a pretty face. Her outfit is made from very good quality fabric. Transaction with MDBF was great from start to finish with any questions answered great communication. Thank you Maxine.”

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Posted 2 years ago

“I ordered the most beautiful doll from My Doll Best Friend. It was just perfect for my daughter’s first birthday. It arrived quickly and was even more lovely than the photos! The service was great, the doll well packaged and it arrived super speedy!”

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Posted 2 years ago

“I have ordered some clothes for a doll that I have bought on this site. Very friendly and professional service. Thank you very much Eva”

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Posted 2 years ago

“Спасибо любимый магазин !”

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Posted 2 years ago

“thanks ! everything is wonderful!”

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Posted 2 years ago

“I am from Australia & have found this shop has always been very efficient & delivers on time. I find them trustworthy & never hesitate to buy from them. I will continue to support them.”

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Posted 2 years ago

My Doll Best Friend is rated 4.9 based on 1,927 reviews