My Doll Best Friend Reviews

4.9 Rating 1,986 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Good quality dolls head. Heavy and looks good. Sure my daughter will be v happy with her xmas present.”

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Posted 7 years ago

“If you are going to by a doll, then My Doll's Best Friend is the pace to go, even if you live in the USA like I do. I was looking for a Petitcollin "Lucie" doll and this shop had the best prices by far and the expedited shipping to the USA was just a tad more expensive than shops in the US were charging for ground shipping! I got the doll in 5 days but I would have received her sooner (3 days) but there no shipping service on the weekend and the doll was delayed in San Francisco one day by DHL, no fault of the doll shop. The price of the doll was also under $100. USD which was at least $50. less than any other shop inc. eBay. I saw "Lucie" for as high as $199.USD jn some shops, double what My Doll's Best Friend sold her for. The shop staff was also very friendly, and replied to my emails promptly. My recommendation is if they stock the doll you want, buy from them. Other shops can't touch them for quality of service period!”

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Posted 7 years ago

“By delivering a beautiful Gotz Katie 2015 to my door”

My Doll Best Friend 5 star review on 15th November 2017

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Posted 7 years ago

“Fast and efficient service, love that they provide tracking number, not everyone does. Very quick response to e-mail enquiries too.”

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Posted 7 years ago

“I got a nice doll, fast order service and fast delivery - it's really a pleasant purchase :)”

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Posted 7 years ago

“The ultra-quick friendly service, the high-quality dolls - how can anyone not be happy when the postman knocks bearing a doll in a parcel?!”

My Doll Best Friend 5 star review on 11th November 2017

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Posted 7 years ago

“I have been wanting the Kitty doll for some time and when I received some birthday money I just had to order her. She has a sweet face and lovely green eyes, which are very hard to find in dolls. Her outfit is very cute and as a skirt and top can be used with many other clothes”

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Posted 7 years ago

“Excellent service and quality.”

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Posted 7 years ago

“I love the service at my doll best friend. Maxine and her staff are so friendly and helpful. I would recommend mdbf to anyone looking for a new best friend. The lay-by scheme is also fantastic for the more expensive dolls. I have no criticism”

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Posted 7 years ago

“Really pleased with My Doll Best Friend fantastic fast service lots of dolls and clothing to choose from love browsing the site always something new at prices to suit all pockets many thanks”

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Posted 7 years ago

“The customer service answered very promptly my inquiry and even reserved my doll that I had preordered as i couldn't pay til my pay came in. (In case they ran out, which didn't happen). The DHL courier was very quick to update and I received my well packed doll before the end of the delivery day. I didn't have to worry about dealing with USPS.”

My Doll Best Friend 5 star review on 7th November 2017

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Posted 7 years ago

“It was better than advertised my great granddaughter will be over the moon”

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Posted 7 years ago

“Fabulous service, dolls delivered very quickly and in very good packaging. Thank you!”

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Posted 7 years ago

“It was easy to order however I was a little disappointed with the thickness of the wig of the doll”

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Posted 7 years ago

“"I couldn't believe how fast my package arrived to me in the United States--only 3 days! This is the first time I've shopped with My Doll Best Friend, and I am very impressed with the variety of beautiful dolls from which to choose. I was able to get that special doll on my \"wish list\" which was out of stock everywhere else. Thanks so much for the great, speedy service!"”

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Posted 7 years ago

“Excellent product and service”

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Posted 7 years ago

“Excellent product and service”

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Posted 7 years ago

“quick order sending, pleasant communication with the seller”

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Posted 7 years ago

“Again from "across the pond" the Gotz Paris Doll is beautiful. She made me very happy!!”

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Posted 7 years ago

“My Doll Best Friend make me happy every time I receive a parcel from them! I know there will be something really lovely inside, and I've never been disappointed. The parcels always come quickly, too.”

My Doll Best Friend 5 star review on 3rd November 2017

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Posted 7 years ago

My Doll Best Friend is rated 4.9 based on 1,986 reviews