My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,986 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent personal service from My Doll Best Friend Quality dolls and clothes Fast delivery Many thanks for all your help Jenny”

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Posted 5 years ago

“Freundliche Kommunikation, schneller Versand, Kleidung für die Puppe perfekt. Gerne wieder!”

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Posted 5 years ago

“Great and smooth order process. Delivery time to NL was about one week. Dolls arrived in perfect condition. Price is good as well as quality and friendly customer service. I recommend this company.”

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Posted 5 years ago

“Excellent service. Very pleased with my purchase”

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Posted 5 years ago

“I’ve ordered a doll for my granddaughter’s Christmas present. The doll is beautiful and I’m sure will be much loved. Delivery was very efficient, thank you.”

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Posted 5 years ago

“thanks for the attentive and sensitive attitude to each buyer, thanks to your work I have a beautiful and very desirable dolls!”

My Doll Best Friend 5 star review on 19th November 2019

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Posted 5 years ago

“Очень хороший магазин! Не разу меня не разочаровал! Отзывчивый персонал, всегда отвечают на письма! Куклы всегда надёжно упакованы! Очень большой выбор кукол и аксессуаров на любой вкус!”

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Posted 5 years ago

“I love this store for a great selection of dolls and clothes, including exclusive. Excellent attitude to customers. Good price.I would like more dolls Chosen but I understand that it is difficult”

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Posted 5 years ago

“My Doll Best Friend makes my shopping experience simple. I am grateful they take the time with me and communicate when needed. Also nice to have multiple shipping options. The products are always an A+ quality. It’s a magical fun experience shopping here. USA shopper very pleased.”

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Posted 5 years ago

“All was wonderful except maybe that when the dolls were far too delayed it was the huge lack of information about that.”

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Posted 5 years ago

“Very like music, big range of, derive communication,reliable packaging,rapid dispatch, helped buy me Angeliku GOTTS 250 LIMIT, when not was able order, huge thank you, very beautiful the Muppets 250. but I would like more dolls,not 250, so that they were more accessible”

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Posted 5 years ago

“Thank you very much! Amelie is beautiful)”

My Doll Best Friend 5 star review on 18th November 2019

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Posted 5 years ago

“Отличный магазин! Приятное общение! Огромный ассортимент! Упаковка кукол на высоте! Рекомендую и приду сюда еще и еще раз”

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Posted 5 years ago

“Great service! Large selection of goods, always again!”

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Posted 5 years ago

“Я довольна возможностью купить кукол Готц в Вашем магазине, Главное получила письмо с информацией о куклах Мила и Амели, и смогла купить их , спасибо! Однако следующая кукла Айла мне не досталась, я очень огорчена, мне кажется что возможности были не равны у разных покупателей!!! Я сидела за компьютером 3 часа и не смогла войти на сайт.”

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Posted 5 years ago

“Great service, friendly communication, fast shipping. Thank you!”

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Posted 5 years ago

“Oh, you are a wonderful store, I like the way you work with customers, your responsibility and respect for packing dolls! The fact that you protect the doll’s face during transportation is the best idea that such a large store could realize, since I know how time-consuming it is! You have an excellent assortment of dolls for every taste and it is great that you can buy everything you want in one place. It is a pleasure to receive parcels from you, thank you for that! Kind regards, Olesia Nekrasova”

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Posted 5 years ago

“I want to say thanks to the entire store team!”

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Posted 5 years ago

“I love shopping here! MDBF is my go-to shop for Gotz dolls, shoes, and clothes. Top notch customer service, safe prompt shipping and superior communication make this a very fun, safe place to buy what I need for my dolls, and also the new dolls not released here in the USA. I no longer purchase on the secondary market so My Doll Best Friend is my number one place to find new dolls to add to my family. Thank you so very much for answering all my questions, addressing all requests and reaching out to me if an order needs adjusted. I truly appreciate the polite and competent service and wonderful products I've received from you during my first year with Gotz dolls and my first year with this company. I highly recommend this shop above all other International vendors! ~ Shiloh Love”

My Doll Best Friend 5 star review on 16th November 2019

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Posted 5 years ago

“They have quality items, the help desk is quick to respond, and I especially appreciate the comments as to which items fit a particular doll. I have only one concern. The tracking information was apparently blocked by my computer. However it was quickly resolved when I contacted the help desk.”

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Posted 5 years ago

My Doll Best Friend is rated 4.9 based on 1,986 reviews