My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,985 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My most favorite store that fulfills my dreams !!! Thank you for your hard work and the fulfillment of my wishes !!!I recommend it! Мой самый любимый магазин , который исполняет мои мечты !!! Спасибо за ваш труд и исполнения моих желаний !!!Рекомендую!”

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Posted 3 years ago

“Competitively priced,. Easy to order.”

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Posted 3 years ago

“Good selection of outfits and good service.”

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Posted 3 years ago

“Здравствуйте. Получила куколок. Спасибо вам большое! Очень они мне понравились!”

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Posted 3 years ago

“I am so happy I bought Zwergnase Art Doll Liola she is a beautiful doll her wig is lovely and shiny her face paint looks amazing and Liola outfit is of very good quality. Maxine gives excellent service and is most helpful.”

My Doll Best Friend 5 star review on 3rd March 2021

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Posted 3 years ago

“Prompt shipping. Lovely product.”

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Posted 3 years ago

“Just received my two beautiful Gotz dolls. Super speedy shipping half way across the world and very well packed. Wonderful service as always! Very highly recommend MDBF!”

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Posted 3 years ago

“Это была моя первая покупка и я осталась очень довольна. Быстрая доставка до двери. Куколки очень красивые. Очень хорошие условия покупки по сравнению с другими магазинами. Спасибо! Обязательно приду ещё за покупками!”

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Posted 3 years ago

“Except one time, been pleased with fast and reliable service. Good range of products. Been customer for years. Communication via emails are very good. I dont reccomend calling in however.”

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Posted 3 years ago

“Fast shipping, well packed. Stunning doll. Will use this company again.”

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Posted 4 years ago

“Great shop easy to find what you want and great service”

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Posted 4 years ago

“Wonderful dolls and great service!”

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Posted 4 years ago

“Very pleased with my new doll. She arrived promptly and she’s perfect in every way. I’m sure I’ll be back for another before too long. Thank you!”

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Posted 4 years ago

“I have purchased quite a few times and have always received excellent service .”

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Posted 4 years ago

“Thank you for the wonderful shoes, attempted to make a customised Coraline doll and the shoes were a highlight!!!”

My Doll Best Friend 5 star review on 8th February 2021

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Posted 4 years ago

“Отличный магазин! Отзывчивые сотрудники! Пользуюсь услугами этого магазина не первый год. Надеюсь продолжать сотрудничество. Спасибо за вашу работу!”

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Posted 4 years ago

“Been years ordering, been very good, reliable and fast service. However, this time items haven’t been even picked in 2 working days, after I chose faster service of 1-2 days delivery. No idea when it will be shipped. Calling to number provided get me to reception who cannot answer any questions regarding orders. Very, very disappointing change.”

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Posted 4 years ago

Dear Lya, Thank you for your feedback and we are sorry not to meet your expectations this time. Our staff have been spread thinly between customer service and the warehouse due to Covid isolation rules. It has meant that our processing time is not quite as quick as normal, but please be assured that your parcel will leave today on the Express shipping method to make quick transit to you by tomorrow. Thank you for understanding at this challenging time. Kind regards, Customer Service Team

Posted 4 years ago

“Good international transaction to Canada. Very good communication and tracking information. Happy with purchase.”

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Posted 4 years ago

“Thank you very mutch.”

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Posted 4 years ago

“Such nice people! My large order was missing an item. I contacted them, and they immediately shipped it to me, priority. Even the initial order had fast shipping for overseas. I will definitely shop here again!”

My Doll Best Friend 5 star review on 29th January 2021

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Posted 4 years ago

My Doll Best Friend is rated 4.9 based on 1,985 reviews