My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,984 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th February 2025

1122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently placed my first order with My Doll Best Friend. Thanks to the store and its employees for the constant follow-up and notification of the order status. The packaging and delivery were impeccable. I will be glad to become your regular customer.”

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Posted 1 month ago

“Beautiful doll”

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Posted 1 month ago

“great selection and quick postage”

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Posted 1 month ago

“Thank you for so beautiful doll! All excellent except your courier company, which was other than early. This company took big customs fee! I couldn't change delivery servise, what a shame.”

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Posted 1 month ago

“My beautiful doll home—what else do I need? I am very thankful I was chosen, and I have my chosen one!”

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Posted 1 month ago

“Each of the items I've received from My Doll Best Friend have been delivered promptly, priced competitively and are of the highest quality. Additionally, customer service is quick to response and provides top-notch assistance. This is a wonderful company!”

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Posted 1 month ago

“I bought a doll on preorder. She shipped when available and arrived in America safe and sound with no issues. I would definitely purchase from here again.”

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Posted 1 month ago

“I made my first purchase when I bought the chosen doll Ayelet and I had a question regarding ordering and shipping another time and both times I got quick helpful responses. The doll arrived quickly from the UK to USA perfectly with no damage at all. I know things cna happen during shipping but I'm glad it didn't. The doll- is Amazing!! My first doll like this and she's beautiful! I feel blessed to have been picked to be able to purchase! I highly recommend and I will be back again! Thank you!”

My Doll Best Friend 5 star review on 28th December 2024

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Posted 1 month ago

Dear Elisen, Thank you so much for your wonderful 5-star review of My Doll Best Friend! We are thrilled to hear that you had such a positive experience with both your purchase of Ayelet and our customer service. It's fantastic to know that your doll arrived quickly and in perfect condition, even from the UK to the USA. We always strive to ensure safe and timely shipping, so your feedback means a lot to us. We are overjoyed that you find Ayelet to be amazing and beautiful—there's nothing quite like that feeling of welcoming a new doll into your life! We're grateful for your recommendation and can't wait to have you shop with us again. If you have any questions or need assistance in the future, please feel free to reach out. If you wondered why your review was not showing, it's because it was missing the order number for verification. We have added it to the review, so now it shows automatically like the others. Thank you once again for your kind words and support! Best wishes, My Doll Best Friend Team

Posted 1 month ago

“They have been the store where I buy dolls and doll accessories, clothing and other doll items. I have never, ever been disappointed. The help and kindness is unbeatable. I have far slowed down my doll buying but I know I can count on My Doll Best Friend, whenever i need/want anything. GREAT store with GREAT people!”

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Posted 2 months ago

“Great customer service, beautiful dolls, good prices. What else can you wish for?!”

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Posted 2 months ago

“Lovely doll beautiful face and hair her outfit is so pretty. Thank you MDBF for excellent service and thank you Maxine.”

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Posted 2 months ago

“Fast Delivery and refund”

My Doll Best Friend 5 star review on 16th December 2024

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Posted 2 months ago

“Thank you!”

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Posted 2 months ago

“My Doll Best Friend läßt nicht nur Kinderherzen höher schlagen, sondern auch Sammler finden hier die schönsten Puppen. Ich habe bereits mehrere Puppen bestellt. Sie kamen alle pünktlich und in einwandfreien Zustand an. Ich kann MDBF nur weiterempfehlen ! 5 Sterne ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 2 months ago

“A very Travel bag for dolls, the doll is securely fastened there, there is a section for accessories, you can fit a lot. I recommend it.”

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Posted 2 months ago

“Sehr guter Service und sehr schöne Puppen”

My Doll Best Friend 5 star review on 15th December 2024

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Posted 2 months ago

“Always Beautiful Dolls and very good Communication from MDBF Best Shop 👍💚”

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Posted 2 months ago

“Great quality and fits various size dolls including my daughter’s large reborn dolls. Love the fact that this is soft and light-weight so not a cumbersome addition to her bike. Definitely recommend x”

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Posted 2 months ago

“Bought the Mimi baby doll for my daughter for Christmas and it's absolutely gorgeous. It was well packaged for postage. Beautifully presented in its own box ready for wrapping. 100% would recommend this company if your looking for a doll for your little ones.”

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Posted 2 months ago

“Прекрасный магазин! Много лет радует прекрасными куклами. Успехов вам и процветания!”

My Doll Best Friend 5 star review on 8th December 2024

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Posted 2 months ago

My Doll Best Friend is rated 4.9 based on 1,984 reviews