My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 1,986 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 1,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

Visit Website

Email:

customerservice@mydollbestfriend.co.uk

Write Your review

Tell us how My Doll Best Friend made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Doll Best Friend 5 star review on 19th February 2025

1123

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Отличный магазин, хорошая упаковка, куколки пришли быстро в целости и сохранности)))”

My Doll Best Friend 5 star review on 21st September 2018

Helpful Report

Posted 6 years ago

“My Chosen Mariah twins are beautiful !!! As always I can count on the excellent customer service from Maxine and the staff . You guys are amazing and I am so appreciative that I am able to purchase from you time and time again and trust you will make me happy every time 🙏🏽... thank you 🙏🏽”

Helpful Report

Posted 6 years ago

“Friendly&fast! Excellent communication. Will buy again!!”

Helpful Report

Posted 6 years ago

“I love to buy at My Doll Best Friend,because your service is fantastic ,it is perfect! Shipping is the same day or the next day after purchase,very fast!”

Helpful Report

Posted 6 years ago

“I recently bought 'David', a Kidz and Cats doll. The boys( and their mothers) in my piano studio just love him!!!! Several have remarked on his trendy clothes especially his sneakers!!! Kidz and Cats boys are truly boys!! I already have Robert and Nico I have many boy piano students so will be buying more of these d olls as they are so popular here! Great service and speedy delivery from My Doll Best Friend! Many thanks indeed!!!!ico .”

Helpful Report

Posted 6 years ago

“My Doll Best Friend stocks a fabulous range of really lovely dolls, including some which are exclusive to them. The staff are helpful, efficient and friendly. All orders are fulfilled very promptly and are always carefully packed. Thank you!”

Helpful Report

Posted 6 years ago

“I have purchased from My Doll Best Friend a number of times over the years. My communications are always answered in a timely and pleasant fashion. The products have all been well made. I feel their shipping and shipping partners have been very reliable. Their layaway program has been a big help when there is a one of kind doll and I "just had to have it" but not enough ready money at the moment! Maxine was terrific with helping me get through that process the first time.”

Helpful Report

Posted 6 years ago

“All perfect, thank you so much. 5/5”

Helpful Report

Posted 6 years ago

“Absolutely every purchase has been very smooth! Celebrity has been very speedy too! Wonderful, quick, helpful response from customer care with queries and amazing assistance! Quality rod to well packaged! They are my best friend! 😁”

Helpful Report

Posted 6 years ago

“Fantastic customer service, fast dispatch ,love shopping at MDBF .”

Helpful Report

Posted 6 years ago

“The selection on the website is excellent and the doll I ordered is much adored by my niece. The delivery was prompt and everything was very straightforward. I will definitely use them again for presents!”

Helpful Report

Posted 6 years ago

“well it was a long road from UK to Spain and a long wait but finally Hazel arrived in good state, well protected. It took 11 days.”

My Doll Best Friend 4 star review on 29th August 2018

Helpful Report

Posted 6 years ago

Hello Deborah, thank you for your kind feedback. We have another courier we can use for your location. When you order just send us an email and we will manually intervene in what's normally an automated courier selection process, so that your order is sent by the other courier. We have spotted your order today so have changed courier already. Many thanks.

Posted 6 years ago

“Dolls are beautiful service fantastic”

Helpful Report

Posted 6 years ago

“Great service, fast shipping. Highly recommend.”

Helpful Report

Posted 6 years ago

“I recommend My Doll Best Friend for an excellent service. I am aslo very happy with the doll and some clothing items that I purchased.”

Helpful Report

Posted 6 years ago

“I have purchased many dolls and shoes, clothes !! I can say for sure, this is the best Store to find them. I will continue to be a satisfied customer, Thank You, My Dolls Best Friend and Mine !!!”

Helpful Report

Posted 6 years ago

“I received a very quick and helpful reply to my questions. The prices are competitive and cheaper then other places I looked into. My doll was very well packaged and quickly dispatched. All in all very good and I will definitely use them again.😊”

Helpful Report

Posted 6 years ago

“Selection of quality dolls. Accurate information, quality service: speed of order processing, well protected package, general reliability.”

Helpful Report

Posted 6 years ago

“Beautiful doll, and accessories, arrived very quickly. Arrived well packed. My daughter is delighted with her gift.”

Helpful Report

Posted 6 years ago

“Excellent ! I will use you again!”

Helpful Report

Posted 6 years ago

My Doll Best Friend is rated 4.9 based on 1,986 reviews