Evolution Funding Ltd T/A My Car Credit Reviews

Name: Evolution Funding Ltd T/A My Car Credit
Address: Evolution House, Smeckley Wood Close, Chesterfield, Evolution House, Smeckley Wood Close, Chesterfield, Chesterfield
Rating: 4.83

4.8 Rating 5,080 Reviews

97 %

of reviewers recommend Evolution Funding Ltd T/A My Car Credit

Company Reviews

Metrics

Info

4.8

Based on 5,080 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Funding Ltd T/A My Car Credit:

Rates from 9.9% APR. Representative APR 11.9%. Evolution Funding Ltd T/A My Car Credit.

We’re part of the UK’s largest motor finance broker, Evolution Funding, and we’ve been helping customers to buy cars on finance for nearly 20 years, on HP, PCP or personal loan.

At My Car Credit, applying for your car loan is quick and easy. Fill out our online application form in just a few short minutes and you’ll receive an instant, online decision on car finance - anytime of day!

We welcome all types of credit profile, you can buy your car from any dealer, and there is no deposit or fees. Our unique underwriting policy places you, the customer, first.

We’ll assess our broad panel of lenders to get you the right finance rate for your circumstances, without impacting on your credit profile*. We’ll then hold your hand throughout the process to ensure that you have a hassle-free experience of buying your dream car on finance.

We've been named 'Best Direct Consumer Proposition' at the Car Finance Awards and awarded 'Best Broker' for 9 consecutive years!

* Initial application is a soft search. Should you progress, some lenders may perform a hard search on your credit file.

Visit Website

Phone:

01246 458810

Email:

marketing@mycarcredit.co.uk

Location:

Evolution House, Smeckley Wood Close, Chesterfield,
Evolution House, Smeckley Wood Close, Chesterfield
Chesterfield
S41 9PZ

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Evolution Funding Ltd T/A My Car Credit 5 star review on 16th January 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a car online via Evolution Funding. Car broke down 2 days after leaving the showroom. I returned the car and opted to reject the goods and the finance which was well within the 14 days cooling off period. Evolution never helped, they simply passed the problem and said it’s not their problem. By the way I still don’t have the car, the dealer is apparently still fixing it, it’s been 36 days now. I say apparently because there has been zero communication from anyone. I will never use Evolution Funding, friendly at the start but terrible after sales service. I hope no one else got out like I did”

Helpful Report

Posted 2 years ago

Dear Mthandeki, thank you for leaving us your feedback. We take all complaints seriously and so have investigated this matter thoroughly, including listening to call recordings. We have been able to establish that given the circumstances, you have been advised correctly to contact your lender and open a complaint with them. As your finance agreement is with them and not with us as the broker, we are unable to assist with any issues that may arise once the agreement has been completed. We hope you are successful in resolving the matter via the correct routes. Kind regards, My Car Credit

Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Thank you !”

Evolution Funding Ltd T/A My Car Credit 5 star review on 26th September 2022

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Posted 2 years ago

“If you request the funds to be sent on a particular day I would phone and make sure this is being done on the day as mine was processed 24 hours late so I had to keep chasing on the day of my car pick up to get the funds through quickly. Luckily they were very supportive and quick in doing this to make up for their error.”

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Posted 2 years ago

“Direct communication, friendly and helpful staff, no delays to release the credit”

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Posted 2 years ago

“Good quick and easy.”

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Posted 2 years ago

“Hello I am EXTREMELY happy with my car credit. Everything went smoothly and my car credit absolutely wonderful with time they took to help me. My car credit were helpful, and considerate and patience with me, I would recommend my car credit to family and friends”

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Posted 2 years ago

“Fantastic service 👍”

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Posted 2 years ago

“I first spoke to Carl who was very helpful and professional, he took all my details and said someone would call me once they had sourced the finance. Danny called me back and gave me all the information clearly and repeated things when I asked him to. Danny answered all my questions and was quick to return my calls and helped me all the way through. I would recommend him and the company to friends and family in the future.”

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Posted 2 years ago

“Great and efficient service thanks”

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Posted 2 years ago

“Easy to deal with good communication”

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Posted 2 years ago

“Was very helpful and polite and very quick and easy to complete”

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Posted 2 years ago

“Very helpful staff always polite”

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Posted 2 years ago

“Customer service was excellent. Staff was friendly. Danny was understanding and worked hard to ensure I was able to collect my car as soon as possible without hassle to facilitate my situation at the time. Happy with the service”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Nice and quick once the process was started although certain aspects of the application could have been clearer and no clear indicator of what would happen in relation to the finance if the vehicle would have to be returned under the dealers 14 day return/ exchange policy once received ?? (On writing this review I still have not received the vehicle a week on from the finance being paid due to the dealer backlog in preparing the car.) Also I had requested two quotes for different vehicles based on budget but only given the option to submit one? Hopefully everything will be ok once I receive the car but it would have been nice for some details to be clearer.”

Helpful Report

Posted 2 years ago

Dear Laurance, thank you for taking the time to provide your feedback. We are pleased to hear that once underway, things moved quickly. However, we are sorry that you also experienced issues with communication, and this has been fed back to our team. In terms of obtaining two quotes, our system only allows one 'live' vehicle at a time to be submitted as this helps reduce any vehicle errors going forward. We have attempted to contact you to discuss the backlog issue with the dealer but have been unable to get through. We hope you have now collected your vehicle but please get in touch if we can be of any further assistance. Kind regards, My Car Credit

Posted 2 years ago

“It took a few days to reach the car company but the agents were all very helpful.”

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Posted 2 years ago

“I would recommend My Car Credit to anyone. They kept me Informed throughout the process. From start to finish it only took a few days.”

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Posted 2 years ago

“Very professional and excellent service throughout”

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Posted 2 years ago

“1st class service, Super efficient staff Very very pleased Thank you”

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Posted 2 years ago

Evolution Funding Ltd T/A My Car Credit is rated 4.8 based on 5,080 reviews