Evolution Funding Ltd T/A My Car Credit Reviews

Name: Evolution Funding Ltd T/A My Car Credit
Address: Evolution House, Smeckley Wood Close, Chesterfield, Evolution House, Smeckley Wood Close, Chesterfield, Chesterfield
Rating: 4.83

4.8 Rating 5,079 Reviews

97 %

of reviewers recommend Evolution Funding Ltd T/A My Car Credit

Company Reviews

Metrics

Info

4.8

Based on 5,079 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Funding Ltd T/A My Car Credit:

Rates from 9.9% APR. Representative APR 11.9%. Evolution Funding Ltd T/A My Car Credit.

We’re part of the UK’s largest motor finance broker, Evolution Funding, and we’ve been helping customers to buy cars on finance for nearly 20 years, on HP, PCP or personal loan.

At My Car Credit, applying for your car loan is quick and easy. Fill out our online application form in just a few short minutes and you’ll receive an instant, online decision on car finance - anytime of day!

We welcome all types of credit profile, you can buy your car from any dealer, and there is no deposit or fees. Our unique underwriting policy places you, the customer, first.

We’ll assess our broad panel of lenders to get you the right finance rate for your circumstances, without impacting on your credit profile*. We’ll then hold your hand throughout the process to ensure that you have a hassle-free experience of buying your dream car on finance.

We've been named 'Best Direct Consumer Proposition' at the Car Finance Awards and awarded 'Best Broker' for 9 consecutive years!

* Initial application is a soft search. Should you progress, some lenders may perform a hard search on your credit file.

Visit Website

Phone:

01246 458810

Email:

marketing@mycarcredit.co.uk

Location:

Evolution House, Smeckley Wood Close, Chesterfield,
Evolution House, Smeckley Wood Close, Chesterfield
Chesterfield
S41 9PZ

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Evolution Funding Ltd T/A My Car Credit 5 star review on 16th January 2025

122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Jo for all your help, made things straight forward for me. Excellent customer service and very friendly! Would recommend.”

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Posted 1 year ago

“Poor communication not keeping the customer up to date also on the final piece of paperwork the incorrect VIN number was put to the finance company which delayed it even more. Stressful!!”

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Posted 1 year ago

Hi Kathryn, Thanks for leaving us a review - we are sorry to hear you found the process stressful. We take all feedback seriously and have reviewed your application and experience with us. We can see that there was a lot of back and forth during the processing of your application. Some of this was unavoidable due to the due diligence we perform on behalf of the lender working in partnership with the dealer. However, we do appreciate that your experience as details were worked through will have been frustrating - our Team Leader has reached out to you to provide some further support, and your feedback has been passed on to our team to drive improvements in our service. We hope you are enjoying your new vehicle. Kind regards, My Car Credit

Posted 1 year ago

“It really helps me when I needed the credit for my car. The agent was really nice, socially, helpful and kind person. Thank you Kall”

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Posted 1 year ago

“Good all round service lack of communication at times I had to chase at times but overall a good service 👍🏻”

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Posted 1 year ago

“Fabulous service professional friendly easy to talk to . Sorted loan quickly and kept me up to date throughout can't recommend highly enough.”

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Posted 1 year ago

“Very helpful , super quick ,5 star !”

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Posted 1 year ago

“Helped me get a load when no other company would, very good communication from them”

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Posted 1 year ago

“Great team”

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Posted 1 year ago

“Call back rubbish”

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Posted 1 year ago

Hi Martyn, Thanks for taking the time to leave us a review. We take all negative feedback very seriously and so have investigated your comments. Your application was referred to multiple lenders to find the best accept available for your circumstances, which took some time to process resulting in a lack of updates via callback. We recognise that we could have reached out to confirm there was no update, and your experience has been fed back to the team to drive improvements in our service. We hope you are enjoying your new vehicle. Kind regards, My Car Credit.

Posted 1 year ago

“Full of actions rather than too much words. Made it so easy for me during my search for a van.”

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Posted 1 year ago

“Very helpful and easy to use and lowest Apr rate👍🏻”

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Posted 1 year ago

“They have misleading information and made false promises about timelines. They then didn't take ownership to reduce the impacts of that. At various points they claimed the dealer had been paid when they hadn't. Initially they said that everything should be sorted within a day, then it was to be 24 hours, then it was to be up to another 24 hours and then another day too. I had emails texts and calls that all conflicted.”

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Posted 1 year ago

Dear Customer, Thank you for taking the time to leave your review and we are sorry to hear that you were left unsatisfied with our service. We take all feedback very seriously and have looked into your application and experience with us. There were some delays in banking which contributed to the change in timelines that you had flagged - our team worked to resolve this as quickly as possible, and a Team Leader reached out to talk you through the circumstances relating to your application. We apologise for any inconvenience caused and hope you are enjoying your new car. Kind Regards, My Car Credit

Posted 1 year ago

“From the start I was constantly kept in touch with, even with delays from my previous car finance being settled, Jerome was very patient and helpful in his advice and my options.”

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Posted 1 year ago

“Overall, I am happy with the outcome, it took a while with a lot of phone calls from myself to get updated information, and speaking with a lot of individuals rather than my case handler. The dealership I purchased the vehicle from was very difficult to contact and sent the wrong address on the invoice a couple of times, holding up the process for 3 days, but very polite and friendly people to deal with.”

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Posted 1 year ago

“Excellent service from start to finish”

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Posted 1 year ago

“Very quick and easy to deal with. Would definitely use them again.”

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Posted 1 year ago

“Great service! I found a car and the money was paid to the dealer in three days! The team were helpful too!”

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Posted 1 year ago

“Was really easy to apply, and money was in bank when stated, great.”

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Posted 1 year ago

“Great service, easy and straightforward procedure. Highly recommended”

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Posted 1 year ago

“Easy to sort out hassle free professionals”

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Posted 1 year ago

Evolution Funding Ltd T/A My Car Credit is rated 4.8 based on 5,079 reviews