Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 1,955 Reviews

99 %

of reviewers recommend Musicstreet

4.9

Based on 1,955 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“The best online buying experience by far, super friendly and super quick delivery. More importantly their pre sale support and help are second to none, Andy and Tony answered all my questions quickly, I was a bit nervous making a purchase online for a high end guitar but they answered every question without being pushy and I instantly knew if I had any issues they would sort it out. No issues at all, great guitar too!”

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“Great service. Goods delivered on time and everything in perfect condition”

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“Superb service and quick delivery, very impressed”

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“Good product and fast delivery, very impressed”

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“Very imformative, goods delivered very quickly and well packed”

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“It's pretty risky first buying a guitar, then an amp over the phone, but I will continue to buy from Musicstreet. I get very honest and frank information and support from like-minded musicians. When I'm full of doubt when buying an amp and guitar online without trying, trust is massive, so is honesty. The team at Musicstreet have been really supportive. The packaging of my guitar when it travelled across the country was was very meticulously done and the guitar was set-up perfectly. All round, a great service that has given me the confidence to buy remotely. Thanks.”

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“The staff at Music Street are always very helpful and knowledgeable. I've been a customer of Music Street for several years now and have never been disappointed in them, or the musical equipment and accessories they sell.”

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“Waiting a week for delivery of a guitar strap that is in stock and apparently shipped. Still hasn’t arrived yet. . .”

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Apologies you've still not had this Liam, unfortunately Royal Mail have been slow in some areas during the pandemic.. we do make sure that items are sent same day first class

“Probably the most efficient guitar buying experience I’ve had. Engaging and knowledgeable staff - quick, helpful responses and genuine interest and a rare care in the process. Excellent customer service!”

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“Best Price I could find for the Item and delivery within 48 hours (rather less) and well informed throughout. Product is in perfect condition and well packed. This is the first place I will look for future purchases - great!”

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“I ordered a ukelele around Christmas time. Due to covid, it couldn't be delivered until March but the staff were exceptional keeping me up to date with the shipping status.”

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“Great company, delivered earlier than promised, product superb.”

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“Service with alacrity and efficiency. Much appreciated.”

Musicstreet 5 star review on 17th March 2021

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“Super fast service”

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“Very fast delivery of guitar, well packaged, arrived totally safe and sound + on the day I'd been told. Hard case wasn't part of the deal, but the guitar (in a gig bag) was so well padded and protected within the stout cardboard box that it was absolutely fine, via DPD. No problems at all - fast, good and also the best price I could see on Web for this Yamaha. Thanks.”

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“I believe music street is pretty well presented, easy to navigate. However my only criticism is when you click on an item and it has red writing saying if you order in this time then it will arrive by this day and then they payment pages. I actually believed it could possibly be a scam at first. I nearly ordered elsewhere. I’d consider maybe just a little revamp with a bit more user friendly areas.”

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Thanks for your review James, we're always looking at how to improve UX on our website. we trust you got your delivery in the timely manner we strive for.. the time on the product is just for customer information so you know when to expect the order, we felt this would be helpful.

“9 months interest free credit and quick delivery. Would definitely use agin.”

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“Yeah...Friendly and helpful staff..thanks guys, I bought the Yamaha THR practice amp which turned up the next day. No clue how to use it (properly) but it does emit a noise when I plug in my old Fender, so I guess I’m on the right track. If you have always wanted a wood burning stove but don’t have a chimney, this amp may be of interest. It doesn’t exactly get warm, but it glows and looks like it might...a bit like our great leader........?”

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“Swift and responsive. My order arrived earlier than expected and in great condition. My first purchase from Musicstreet, it won't be the last.”

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“Great service, super fast delivery, amazing instruments, better price than other places. Absolute win.”

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Musicstreet is rated 4.9 based on 1,955 reviews