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Musicstreet Reviews

4.9 Rating 2,005 Reviews
99 %
of reviewers recommend Musicstreet
4.9
Based on 2,005 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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I ordered my Duesenberg guitar internationally from these guys And they took excellent care of it! Great customer service and I would recommend them to anyone
Musicstreet 5 star review on 17th February 2017
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Quick communication, professional packaging, great service! Thank you!
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(Huntingdon) -
My "used" guitar was in immaculate condition and beautifully set up. Communication was great and guitar arrived the next day. Very happy customer.
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(Huntingdon) -
All the staff at the shop are extremely friendly and knowledgable great mugs of coffee. Their service and after sales is second to none.
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(Huntingdon) -
As the wife of Joe Sullivan I cannot praise the shop enough. To have such a nightmare customer as him and keep professional and friendly throughout is applaudable. Well done Music Street (especially Andy,David, Joel and Tony), I have to live with him (????)
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The best customer service I,ve have experienced. Tony, Andy, Joel and David could not have been more understanding and helpful when a product I bought didn't turn out as I expected and worked with me to help get what I wanted. Thanks guy's.
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Great customer service when I chatted with the online chat about a product. Also quick delivery and great item for my husband. Really pleased and would use again, thank-you!
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Got an Alvarez Baritone Acoustic Guitar ordered in, Granted it took longer then expected(suppliers fault not music streets fault) Very professional staff, Genuine Lads you can have a normal conversation with, Over the moon with my Baritone, Great experience.
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Really good service. First time I buy something here, for sure not the last one. I took a Schecter km7 second hand one. Really competitive price, and they send me a lot of pictures of the product, for make me feel secure for the purchase. Everything perfect. Recommended!!
Musicstreet 5 star review on 1st November 2016
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(Huntingdon) -
Simple to order, quick delivery and great product as described.
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Good product at the right price - excellent shipping arrangements.
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Where music Street scores is that apart from selling great instruments they have a service that's second to none. When you buy on line it's very comforting to know that the company you are dealing with put's 'Customer satisfaction' first, you feel more like you are dealing with a friend than a faceless company. I have bought quite a few guitars from Music Street and have always been impressed with the great service, so if you want the best, go to the best, go to Music Street that's my advice.
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Musicstreet offered the product I wanted, with free delivery. It's the first time I have bought from them, and would do so again, as long as the price was competitive. Delivery was quick and hassle free. A good online buying experience.
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I bought a Dunlop mini wah at Music Street, the price was very competitive. It was also delivered very quickly. Thanks.
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I ordered some strings and strap locks and got the chrome ones as they were a few pounds cheaper than the gold ones (which I wanted). I received an email saying when he went to pick them, the chrome ones were out of stock and would I take the gold ones instead. I happily agreed saying if they were same price I would take them. 2 days later my strings and gold strap locks are fitted to my Les Paul and they compliment the guitar superbly. Will definitely use these lovely people again. Justin
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These days when so much is bought sight unseen over the Internet from the large retailers being able to find a local knowledgeable independent shop selling quality high end products is quite a task. I'm lucky that Tony, Andy and the team are nearby and they're always my first port of call. They'll cover online prices but also ensure that when you walk out the door with an amp, guitar, book, or strap you've received a quality service to go with it. I'll no doubt be back soon for my next purchase.
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I recently purchased a bass guitar from Musicstreet and was delighted with the experience. Andy knew his stuff, and made great recommendations, helping me to find the perfect instrument for my needs. Excellent stock, knowledgeable, friendly staff, good coffee and an enjoyable environment. Everything a music shop should be!
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Been shopping there for years and always had great service. Would highly recommend the store to anyone.
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Great service. From small items like strings, to big ticket items - the service is always equally good. Always been helpful.
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I purchased a Les Paul from Tony in 2012 and could not be happier. While in the shop I had just about every guitar down to try out through a variety of amps, there was no pressure just help and advice when needed. The after sales service I received from Tony was second to none nothing was too much trouble and that remains the case to this day. As you can probably guess I cannot recommend Music Street highly enough they are my first port of call for all my musical requirements and long may it continue.
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(Huntingdon) -
Musicstreet is rated 4.9 based on 2,005 reviews