Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 2,002 Reviews

99 %

of reviewers recommend Musicstreet

4.9

Based on 2,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“Helpful and they had exactly what I wanted”

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“Guitar delivered on time,very well packed,good price,guitar well set up, plays like a dream. thanks to Tony and the gang, sound as a pound, keep safe R A S LINCOLN”

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“Always a firm favourite of mine when looking for anything connected with guitars. Fast friendly and reliable service.”

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“I had a good experience, they were very polite when I phoned to ask about the item I was after and the item arrived in perfect condition the day after.”

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“extremely helpful staff”

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“Ordered a Yamaha Bass guitar and it was delivered the next day; carefully wrapped and packaged. Great service.”

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“Very easy transaction and communication has been brilliant”

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“When my order went astray(due to the courier) Music Street quickly sorted it out and sent me another one. Their prices are fair and any more discounts would be welcome! My only bugbear is the website - when you go to the individual product page some of the title and pictures are cut-off because of the fixed header always being shown. I found this to be really annoying especially when scrolling down.”

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“Great service and prompt delivery”

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“Little problem ordering no fault of ms they sorted it out i could not have received my order any quicker if I had picked it up myself thank u music street great service”

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“Excellent”

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“Company seem reputable and are polite with good response times for comms. Shipping costs need a review as I had to an extra pay £7.50 shipping for two guitar straps and when parcel arrived postal cost was only £3.70. Update - company refunded the additional postage without even asking! Very pleasantly surprised. Items were as described.”

Helpful Report

Hi Jason, our aim is customer satisfaction so I'm not sure how this one slipped the net, it of course should have gone via courier this time of year to guarantee delivery and we dont profit from the shipping charge. I've refunded the £4, apologies it took 4 days to get to you via Royal Mail.

“The team were really helpful, and even did a price match for me. Next day shipping was great, and the bass turned up well packed perfectly set up. Super happy with everything”

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“Quick delivery, excellent packaging and guitar arrived in perfect condition.”

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“Excellent service from a friendly and helpful team. Guitar arrived very quickly and very well packaged. Would recommend and will definitely use again. Only disappointment is I do not live near enough to visit in person!”

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“Super fast delivery, (from Northern Ireland to the Isle of Wight in a day!) great price and really good guitar, well packaged.”

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Thanks for the feedback Philip, we're in Cambridgeshire not N.Ireland but good to know you still received the guitar safely

“We were given amazing advise when purchasing a gift for our daughter thank you”