Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 2,004 Reviews

99 %

of reviewers recommend Musicstreet

4.9

Based on 2,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“I bought a Taylor guitar from them. It came exactly as described and they sent with new strings with the gauge of my choice. Very nice staff and happy to deal with them. Recommended”

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“Very nice suppport, cool webpage and helpfull guy on chat :-)”

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“The problem is we " buy with our eyes" especially in these Covid 19 days when shops are closed and we're forced to buy on line. So I was somewhat disappointed when my guitar arrived and it looked nothing like the instrument that was listed as "actual product photo" on the Musicstreet website. Maybe the photo was once of an "actual product" that was once in the store, but misleadingly it wasn't a photo of the product I received. In fact, the product I received was old stock with a specification that wasn't the same as the guitar advertised on the website - which had an optional teardrop pick guard, whereas mine came with a different shaped pick guard already stuck on it. So there you are, looks can be misleading, sometimes deliberately so - sometimes not. Lesson learnt, in future I will ask for photos of the "actual product" I intend to but and recommend others do the same. The guitar came tuned, which isn't a good thing as it puts tension on the neck during transit, put it was well packed. And to be fair it was £40 cheaper than other similar Eastman PCH GACE on line - but that's probably because it's old stock that has now been superseded and it would have been nice if I, the customer, could have been the one to decide which I bought of the old vs new model. A cautionary tale of Covid 19 days and buying on line.”

Musicstreet 3 star review on 1st July 2020

Helpful Report

Hi Paul, sorry you didn't get the 'actual guitar' photographed, this is very unlike us and we go to extra effort to make sure the photo's are of the actual instrument in stock.. this one obviously slipped the net. you've actually had one of the newer models so not old stock.. all of the PCH1 GACE's are now coming through with this pick guard already attached, we check every guitar which is why it was tuned and unless shipping overseas or not next day then our packaging is more than adequate to protect the guitar during shipping. I apologise you've had the new model turn up but trust that you will enjoy your guitar as they represent amazing value for money even now they're £40 more than you've paid.

“I purchased a used Vox AC4 Blue from Musicstreet. It was in a flawless condition when it arrived and best of all it was purchased at a fraction of the price of a new one. Ordered the product on a Sunday, received it on a Tuesday - super fast delivery, and best of all... Free shipping. Will be definitely be shopping at Musicstreet again and keeping an eye on their used section! Cheers”

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“Very happy with the transaction and the lovely guitar all for a competitive price”

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“PRS Hollowbody. Fast free next day delivery, price was extremely competitive and service head and shoulders above others. Great guitar, highly recommend 👍😃”

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“I bought a Cornell Plexi 7 amp, which sounds fantastic! Great service and extremely fast delivery (arrived the day after I ordered it). Highly recommended!”

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“Great service from friendly people”

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“Great service.. I got my preowned Wampler Sovereign Distortion pedal within 24hrs of ordering it. Thank you Music Street.”

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“Ordered a Line 6 Pod Go at 14:11. It was dispatched the same day and arrived the following morning by DPD. Great service, great price.”

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“Easy to deal with, best price around and rapid delivery. Thank you.”

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“Always interesting to see the latest guitars and products on their website. My latest purchase to lubricate the nut and bridge is something I haven't tried before but no doubt if recommended by MusicStreet it will be worthwhile.”

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“Very happy with my Pacifica ,demo model but is like new”

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“Excellent service. Fair pricing and my order was shipped within minutes and arrived earlier than I expected.”

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“Always helpful no matter your level, whether it be a home, gigging or professional musician. I can't recommend Music Street highly enough!”

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“Second purchase from Musicstreet. Delivered promptly as before and great communication from the team prior to ordering. My new 'go-to' shop for gear purchases.”

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“When you have great staff and products you have a great shop. Excellent service. Thanks guys.”

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“Fantastic shop with a huge variety of products available. Brilliant service and marvellous staff. My order was sent out next day with free delivery.”

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“Great products, speedy delivery with flood customer service, thanks.”

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“Helpful phone call to musicstreet rep before buying prs guitar online.The guitar arrived the next day.Great!”

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Musicstreet is rated 4.9 based on 2,004 reviews