Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 1,957 Reviews

99 %

of reviewers recommend Musicstreet

4.9

Based on 1,957 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“Superb service - queried availability an out of stock item and was given a lengthy (but by no means unreasonable, given the circumstances) lead timeframe for delivery from the supplier. A few weeks later, Music Street contacted me back to advise that they’d been able to secure an earlier shipment, and if I was still interested they would be able to get one out to me within a week. It’s a pretty common, high-demand item so there was no reason for them to necessarily come back to me or remember a one-off query about something unusual. Placed the order at a fantastic price, and everything arrived safely inside three working days - inside even the revised delivery estimate they gave me before ordering. Great communication throughout, and excellent service.”

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“Really really good. Ordered on a Saturday evening and arrived on the Tuesday. Guitar and amp was really well packaged and secure in a strong cardboard box with lots of padding. Also Music Street check the guitars before sending them out. I couldn't find many other sites that made this promise. Price competitive for both items too so I highly recommend this seller. Many Thanks 👍”

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“I purchased a used guitar, condition was exactly as described. very happy.”

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“Products received quickly and are exactly as described.”

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“Good website stocking some hard-to-find products - easy to use and fast delivery too!”

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“A glitch with the online purchase was rectified in a professional and generous manner. Will use again. V.good.”

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“Unfortunately promised delivery yesterday.... Still waiting.”

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Dear Andrew, Sorry for the delay - there have been some delays which are out of our hands due to the current world pandemic COVID19 situation. We have been assured your instrument is on its way now and with you very shortly. Regards MusicStreetUK

“Fast service, delighted with the price and quality of the guitar.”

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“Music Street customer service were extremely helpful. Offered the most competitive price. And solved all queries without hesitation!”

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“Excellent service, great shop.”

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“The Gretsch guitar is beautiful and plays like a dream! I was very happy with the service I received from the staff at Musicstreet during what are very difficult circumstances. I certainly hope to be dealing with them again in the future.”

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“Excellent, went out of their way to provide speedy and excellent service.”

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“As a first time customer, I was impressed by the website (better photos than even the manufacturer site), the competitive price and the introductory discount. Moreover, I was advised promptly when the item would ship and be delivered, both of which were quick and accurate. Shipping was free (always a winner) and the item was packaged securely. DPD notified a one hour delivery slot on the day, which was accurate. All in all, the kind of service you want, but do not often receive. Will definitely use again!”

Musicstreet 5 star review on 28th May 2020

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“Very surprised at the quality of the guitar and the carrying case. Ordered on line with no problems I would recommend MusicStreet, Great company, Great people, and Great products and service. Trevor Gibbs”

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“Service was fantastic - near instant response to online queries. Placed my order late at nice, and it was with me within 36 hours! Would highly recommend”

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“absolutely faultless service, best price I could find and even in the middle of the Virus crisis it turned up next day. I'll definitely use music street again.”

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“Absolutely brilliant service they were out of stock of the ukulele I ordered so they upgraded and threw a gig bag in for the same price”

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“Very fast service and delivery”

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“Ordered a Fantastic Red Leather strap it matches the colour of the guitar and realy compliments it. Good quality , worth the extra cash rather than your standard off the shelf stuff. Highly recommended many thanks. Oh a fast delivery as well , who could ask for more. Steve”

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“Excellent guys to deal with. Tom sorted me right out. Will definitely buy from Musicstreet again! 🎸🤘🏼”

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Musicstreet is rated 4.9 based on 1,957 reviews