Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 1,998 Reviews

99 %

of reviewers recommend Musicstreet

4.9

Based on 1,998 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“Great service always very knowledgeable Answered my questions All in all very happy with musicstreet”

Helpful Report

“It's been a pleasure doing business with you guys, in fact I am so glad I found you. Your service and communications were impeccable, I also realise my order was delayed a little but hey, you told me, so I was prepared and very grateful for that too, Thank you. I will, in no doubt, return to you and also recommend you to my friends and family, OH Yes, and by the way, I am absolutely over the moon with my new guitar, and I know my Granddaughter will be too. I am starting to teach her the guitar and I know she will regain her slightly waning interest again, once she starts learning on my beautiful new, Yamaha APXT2-OVX Electro, Acoustic Guitar. A very happy customer and thank you for the money off voucher to help me with my next visit to your shop. Kindest regards, Tony Vince.”

Helpful Report

“Exchanged my acustic guitar at music street today. Very fair with their pricing. The staff were brilliant. As I was short of time they went out there way to be as helpful as possible. Loving my new guitar. Will definitely be back when I'm in the area.”

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“Staff were friendly and helpful with making sure the ordered items are what I really needed. The items were packed nicely and received in good condition.”

Musicstreet 5 star review on 7th February 2024

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“Beautiful shop with a great vibe. Tom and Tim were very helpful in helping me choose a nice acoustic guitar. I had plenty of time to try out the shortlist on the comfy ‘lounge’ setting. Thanks.”

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“Musicstreet team alwas there when you need them with a great selection of new and used equipment, regards Dave Wright”

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“Great shop with very helpful and friendly staff”

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“Brilliant service and such a quick delivery too”

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“Stated on website “All guitars set up for purchase”but received a factory stock guitar. Great instrument but needs a set up that I now have to pay for or do myself.”

Helpful Report

Public Reply Hi Ryan, sorry you feel this way about your guitar but we absolutely set every guitar up. I was in when yours was done and we commented on how amazing it sounded for £149 and how well it played. The setup may not be to your liking but unless specified we would set the guitar up with a nice playable action and the recommended string gauge for the guitar, in this instance 12's as it is a slope shouldered dreadnought. there was at least 1.5mm taken off the saddle so it's far from how it arrived to us from the factory. You are more than welcome to bring it to the store and we can adjust it to your preference

“Nice Ernie Ball guitar strap delivered pronto!”

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“Excellent staff, knowledgable and helpful, friendly atmosphere. Highly recommended.”

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“My new favourite music store. This place has the real vibe of a family owned business and there's a really good personal touch from the staff. I've got full confidence in these guys buying at distance”

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“Highly recommend MusicStreet. Focused on helping you find the guitar that suits you best rather than pushing any particular brand or model.”

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“Couldn't have been any better - amazing service including a personalised setup to my spec”

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“the people at music street are super, knowledgeable, friendly and always willing to help. supper quality guitars too”

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“Excellent customer service and knowledgeable staff. Great experience.”

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“Very helpful and comfortable area in which to relax and try products out in comfort! Lots of great products to look at and try out! With no pressure to buy! Staff very friendly . Competative prices!”