Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 1,973 Reviews

99 %

of reviewers recommend Musicstreet

4.9

Based on 1,973 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

Write Your review

Tell us how Musicstreet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guitar I ordered was hand delivered so that it would arrive as early as possible. That's taking customer service to the next level.”

Helpful Report

“Placed an order for a Prs se standard 24 which arrived within 5 days despite placing my order over a bank holiday weekend. Prompt delivery in the allotted time, guitar came in a well packed box. Gig bag and guitar inside, loved the gig bag with tools and accessories in the pockets. The guitar was in excellent condition, I did need to adjust the low action but after that we were good to go.”

Helpful Report

“Arrived very quickly”

Helpful Report

“Great service, a quick phone call to see if a pickup was in stock, Music Street confirmed and dispatched and I received it within 24 hours. Can't ask for better than that. Thanks!”

Helpful Report

“Ordered and delivered the next day. Couldn't ask for a better service. Will definitely use again.”

Helpful Report

“Excellent service. Well photographed and described products”

Helpful Report

“First time using Musicstreet. Super quick delivery. I would use again. And recommend to others.”

Helpful Report

“Bought capos. Good price and delivered quickly despite pandemic. Many thanks”

Helpful Report

“Great service, Andy delivered my new APX600 by hand to my door in time for Christmas. The guitar sounds lovely with or without the electronics and has a solid well made feel to it. Add to that the glorious iridescent bluey green finish which makes it a very eye catching beautiful instrument. Fantastic value for the money. Best Christmas present ever!”

Musicstreet 5 star review on 28th December 2020

Helpful Report

“Very quick and responsive, great service”

Helpful Report

“Excellent service, placed my order 21 hours later a new PRS was at my door.”

Helpful Report

“Superb, ordered late in the afternoon, arrived early the next morning. Superb fast service, and 20% cheaper than everywhere else.”

Helpful Report

“Fantastic service. You can phone the shop and actually speak to someone if you need to which is proper old fashioned customer service. They phoned to tell me that my beautiful nee PRS was going to be late (a day) and chucked in a gift to say sorry. Guitar arrived in perfect condition and I couldn’t be happier. Would recommend all day long.”

Musicstreet 5 star review on 24th December 2020

Helpful Report

“Awesome customer service. I really appreciated being kept in the loop vis delivery and doing it by phone gave it that personal touch that is really lacking by many businesses these days. If you want gear go to music street all day long 👍”

Helpful Report

“Excellent service - prompt and friendly. Highly recommended”

Helpful Report

“My delivery arrived very quickly and was to all intents and purposes next day (I ordered late at night, so I don't count that day). Unfortunately the wrong product was sent to me and I will one sending it back as soon as MusciStreet are able to process it which won't be until after Xmas. The online team were quick to respond though, so it's not really a problem. I would have liked to give more than 3/5 but as the problem was fundamental, then 4/5 seems too high.”

Helpful Report

“Ordered one day it was delivered next day, brilliant present for hubby, would Definately recommend Musicstreet, keep up the good work and stay safe”

Helpful Report

“I bought a Fender Bassbreaker 30R guitar amp and I couldn’t be happier with dealing with these guys! Not only they had the cheapest price on the market (and I’m including big EU stores), but they also gave me a 7% discount on top of this! My communication with them was friendly, professional and thorough and the amp arrived when promised and properly packed. I had a great experience with Musicstreet and I’ll be dealing with them again in the future.”

Helpful Report

“Excellent service. Excellent communication. Next day deliver.”

Helpful Report

“competitive pricing, heedful chat line guy, speedy response to my order. I would use again.”

Helpful Report

Musicstreet is rated 4.9 based on 1,973 reviews