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Musicstreet Reviews

4.9 Rating 1,959 Reviews
99 %
of reviewers recommend Musicstreet
4.9
Based on 1,959 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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Tony and the team are knowledgable, helpful and friendly. The service is second to non. This goes beyond sales, having used them guitar set-ups, amp fixes and after sales support as well as buying several guitars and amps from them. I can highly recommend them. Plus the coffee is good too ;-)
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Bought a beautiful Fender telecaster from the guys and they gave it a perfect setup. The store has a great selection of different brands of guitars with helpful and friendly staff.
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(Huntingdon) -
Every time I have gone into the store to either purchase something or just with a query the staff have always gone out of their way to make sure I get the right product for what I need!
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(Huntingdon) -
Saw a fantastic deal online which I snapped up. The next morning I got a call first thing asking me how I would like the guitar set up and what guage strings I prefer. Considering I had already parted with my money and they had no reason to try to sweeten the real I'd say that's fantastic customer service. I received the guitar the following day and love it. Definitely a recommended guitar store for me from now on.
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(Huntingdon) -
Received my used Faith guitar after just a few days of ordering. Beautiful condition almost like new and at a very reasonable price. Well done Musicstreet
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(Huntingdon) -
I saw the guitar on web site had a quick chat with Andy on the live chat I could see it was the guitar I've been looking for at a really good price done the deal and the guitar was with me the next day can't do better than that thanks again Musicstreet Regards John
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(Huntingdon) -
Quick and good service. V helpful on the telephone.
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(Huntingdon) -
Just purchased a guitar at Musicstreet via internet. Great service, mr. Andy was very helpful and arranged free shipping to Slovenia. It arrived from UK in just a few days. Very pleasant shopping experience, would reccomend this store to anyone who's into guitars.
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(Huntingdon) -
All three guys I've dealt with (Tony, Adam and Tim) go above and beyond the call of duty. They set the guitars up perfectly and pay a lot of attention to detail. They respond to queries immediately and do everything they can to help. I honestly cannot recommend them enough and I'll certainly always go to these guys first for future purchases. Tip: They are based 15 mins from PRS UK. So they can get in fast to get first dibs on new models - meaning you'll likely get the best quality and best looking PRS (with the prettiest bookmatching) in the country.
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(Huntingdon) -
I really liked the great service I got from Musicstreet personnel. The on site chat feature is awesome.
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(Huntingdon) -
Easy to navigate website, very competitive prices and fast delivery.
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(Huntingdon) -
Great service. Andy was very helpful and quick to respond to my queries regarding the unit I bought. The preamp has arrived professionally packed and in spotless condition. Shipping to Ireland was very quick, took just two working days. I couldn't be happier.
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(Huntingdon) -
Just bought a fabulous Guild Starfire VI. Thanks Andy, Joel and the team for your patience and expert advice. The Starfire plays beautifully with an excellent range of tones and the finish is immaculate! Thanks again.
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(Huntingdon) -
They are going to have to ship this guitar to Australia yet treated me like I was a local! Doesn't get better than that! Cheers Andy much appreciated.
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(Huntingdon) -
Pleasure doing business with you Dayne. We are of the opinion that the world is a small place now and there is no reason why anybody should miss out on good service. Regards Andy Music Street Guitars Ltd
Spoke to Andy at Musicstreet via the chat screen whilst Looking at a used fender telecaster. Photos were fantastic so after a couple of questions asked Andy if he'd accept an offer. The guitar was being sold by a private collector and he told me he'd call back later. He did, as promised and I bought the guitar. We had a long chat about music, guitars and kids, he was a very open genuine kind of chap and this was a big part of why I bought the guitar without playing or seeing it first. It arrived the next working day very well packed and, as Andy had said, in immaculate condition along with a load of strings and picks he very generously added to the case. The whole thing was easy and reassuring with updates made constantly during the process. Thanks Andy and all the folks at Musicstreet........I doubt it will be the last time we talk.......there's no such thing as too many guitars! Nick.
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(Huntingdon) -
The staff at Musicstreet have to make it one of the best guitar shops in the country. I've had my Martin set up beautifully and bought an exquisite Patrick James Eggle that Tony introduced me to. Sheer joy.
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(Huntingdon) -
Super quick response to my query via their website (on a Sunday morning!)… the deal was done on Monday and the guitar arrived Tuesday. It doesn't get better than that.
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(Huntingdon) -
Top guys my thanks to Tony,Joel and Andy on my recent purchase of an Aria SB1000, Great service and the best price around. Special thanks to Joel who opened the shop early to collect my beloved bass!
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(Huntingdon) -
Class A online customer service! Very quick and good answers for all the questions i had. The shipment was on time and it was very well packed. I do recommend!
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I found a particular guitar I was after being sold by Musicstreet and contacted them immediately via their excellent online chat facility. From the very beginning they were always available on the chat line - and I mean always even out of hours and I was never kept waiting at any point when wishing to find something out. This was a very pleasant surprise and just highlights how 'on the ball' their service is. I paid a deposit by PayPal and they rang me at our agreed time to finalise the deal. From there delivery was a dream, the item its packaging and the courier service were excellent. I have dealt with other guitar shops but have 'the has such good services anyehere else. I would single out Andy for his excellent service and attitude but the other guys I spoke to were excellent too. I would sincerely recommend Musicstreet to anyone buying musical gear.
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Musicstreet is rated 4.9 based on 1,959 reviews