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Musicstreet Reviews

4.9 Rating 1,975 Reviews
99 %
of reviewers recommend Musicstreet
4.9
Based on 1,975 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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Good product at the right price - excellent shipping arrangements.
Helpful Report
Where music Street scores is that apart from selling great instruments they have a service that's second to none. When you buy on line it's very comforting to know that the company you are dealing with put's 'Customer satisfaction' first, you feel more like you are dealing with a friend than a faceless company. I have bought quite a few guitars from Music Street and have always been impressed with the great service, so if you want the best, go to the best, go to Music Street that's my advice.
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Musicstreet offered the product I wanted, with free delivery. It's the first time I have bought from them, and would do so again, as long as the price was competitive. Delivery was quick and hassle free. A good online buying experience.
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I bought a Dunlop mini wah at Music Street, the price was very competitive. It was also delivered very quickly. Thanks.
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I ordered some strings and strap locks and got the chrome ones as they were a few pounds cheaper than the gold ones (which I wanted). I received an email saying when he went to pick them, the chrome ones were out of stock and would I take the gold ones instead. I happily agreed saying if they were same price I would take them. 2 days later my strings and gold strap locks are fitted to my Les Paul and they compliment the guitar superbly. Will definitely use these lovely people again. Justin
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These days when so much is bought sight unseen over the Internet from the large retailers being able to find a local knowledgeable independent shop selling quality high end products is quite a task. I'm lucky that Tony, Andy and the team are nearby and they're always my first port of call. They'll cover online prices but also ensure that when you walk out the door with an amp, guitar, book, or strap you've received a quality service to go with it. I'll no doubt be back soon for my next purchase.
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I recently purchased a bass guitar from Musicstreet and was delighted with the experience. Andy knew his stuff, and made great recommendations, helping me to find the perfect instrument for my needs. Excellent stock, knowledgeable, friendly staff, good coffee and an enjoyable environment. Everything a music shop should be!
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Been shopping there for years and always had great service. Would highly recommend the store to anyone.
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Great service. From small items like strings, to big ticket items - the service is always equally good. Always been helpful.
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I purchased a Les Paul from Tony in 2012 and could not be happier. While in the shop I had just about every guitar down to try out through a variety of amps, there was no pressure just help and advice when needed. The after sales service I received from Tony was second to none nothing was too much trouble and that remains the case to this day. As you can probably guess I cannot recommend Music Street highly enough they are my first port of call for all my musical requirements and long may it continue.
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(Huntingdon) -
Ive bought a few things from Musicstreet over the last couple of years. Couple of guitars, amp and all the "bits and pieces" that we all seem to need. The staff there are just brilliant, there all musicians running a fantastic music shop!!!! They are prepared to spend the time with there customers to advise, demo, and make sure the customer walks away with exactly the right product for them. Its always a pleasure just to "drop in" for a social visit and hear some great guitar playing from Mr Joel Mason......who by the way makes a mean cup of coffee!!!! All up you aint gona find a better music shop anywhere!!! FACT!!!! Come on Tony......we need ya back man!!!!!!
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(Huntingdon) -
Great range of stock, flexible, friendly, helpful and knowledgeable staff who go the "extra mile". I've been playing for 40+ years all over the country and this is THE best music shop and supplier I've ever used! Keep it up guys...
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(Huntingdon) -
I have purchased several amps, guitars, pedals and numerous leads and strings etc over the years. These guys are what a great music shop should be, Friendly and always willing to go the extra mile to help.
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Excellent stock, customer service, knowledgeable and friendly staff. A quality service from start to finish, buy from the best!
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Highly recommended shop run by music fans and musicians! I've always been treated well whether I'm topping up on picks or buying a new amp or even just comparing items to get a feel for the right guitar before you buy. Tony and his staff are more than happy to share their experience and knowledge enabling you to make the right choice that suits YOU and your budget.
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(Huntingdon) -
This shop ticks all the boxes. Expert, un-biased advice, a great selection of instruments at great prices and customer service that goes above and beyond. The guys that own and run this shop are great without exception. You are always made to feel welcome whether your spending £10 or £10,000 and there is always a cup of tea or coffee on the go. All their guitars are professionally set up and I've never had to take anything back that wasn't right. They also carry a good selection of high quality 2nd hand instruments and are always happy to do a part exchange deal against a new instrument. They also have great knowledge, skills and advice when it comes to repairs and alterations. They recently upgraded a 20 year old PRS for me and hand delivered it back to me at home the same day I took it in. You can't get any better than that. I would happily recommend Music Street to anyone looking for a new (or old) guitar or bass.
Helpful Report
(Huntingdon) -
Tony and the team are knowledgable, helpful and friendly. The service is second to non. This goes beyond sales, having used them guitar set-ups, amp fixes and after sales support as well as buying several guitars and amps from them. I can highly recommend them. Plus the coffee is good too ;-)
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Bought a beautiful Fender telecaster from the guys and they gave it a perfect setup. The store has a great selection of different brands of guitars with helpful and friendly staff.
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(Huntingdon) -
Every time I have gone into the store to either purchase something or just with a query the staff have always gone out of their way to make sure I get the right product for what I need!
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(Huntingdon) -
Saw a fantastic deal online which I snapped up. The next morning I got a call first thing asking me how I would like the guitar set up and what guage strings I prefer. Considering I had already parted with my money and they had no reason to try to sweeten the real I'd say that's fantastic customer service. I received the guitar the following day and love it. Definitely a recommended guitar store for me from now on.
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(Huntingdon) -
Musicstreet is rated 4.9 based on 1,975 reviews