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Musicstreet Reviews

4.9 Rating 1,975 Reviews
99 %
of reviewers recommend Musicstreet
4.9
Based on 1,975 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Musicstreet Reviews

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

Write Your review

I ordered from Musicstreet for a few reasons. 1. They are physically quite local, and although I ordered on the web I knew they were a local independent music store that I would like use in preference to a distant or purely web-based store. 2. There prices were very competitive for the guitar I was looking at. 3. They had good online ratings that gave me confidence 4. The website is well designed and simple to use Although the item was "available to order" there was no indication of availability. But after ordering I emailed and had an immediate response giving me an estimate for the following week. I received shipping notifications and the guitar was delivered as expected and I am very pleased all round.
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Superb swift service! Ordered Thursday evening. Received Saturday. Happy customer.
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Musicstreet were accommodating, they sent the guitar when I could be at home to receive it They had asked which strings I would like, but there were none in the case, I am not sure if they were fitted The guitar is very good - as they promised
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Hi Stephen, yes we fitted your preference of strings and set the guitar up for you. glad you're enjoying it. Thanks again for the order
Great service and great staff
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Execeptionally good service again from, in my opinion, the best music shop in the UK.
Musicstreet 5 star review on 25th November 2018
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Just received the amp today. It's just like new and it sounds *amazing*! Many thanks for the very well packed and fast shipping! Kind Regards David
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In my experience: Not super fast at getting the order out the door (but quick enough for me). And if you ring or send an email you get a propper friendly, helpful, knowledgable human to talk to. That counts for a lot, I reckon. I was well pleased and will likely use Music Street again. And thanks, fellas, the gear is just what I needed. Kind of horizon expanding.
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Stock list was up to date and although I ordered after the 1pm deadline for next day delivery, my amp did come next day and had an email confirmation to say that it would. You can’t better that.
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We are all aware of pitfalls of buying on the web !!!!!! Have no fear as far as Musicstreet is concerned. After a bad deal with another outlet,on surfing the web for my desired guitar, I came across Musicstreet who had exactly what I was looking for. I must say dealing with Andy Childs in particular was a real pleasure( including a little banter). On receiving my guitar within 24 hours, superbly packaged and secure it was as stated " as new" and was as one says " exactly what it said on the tin. " Superb service and a pleasure to deal with, will call in when down in Cambridge and thank them all personally Many,many thanks, Rob Leighton
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Excellent pre-purchase advice via online chat, super fast free delivery to the Inner Hebrides, guitar was well packaged and exactly as described. Thanks very much.
Musicstreet 5 star review on 25th October 2018
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Two early to review. My purchase has yet to arrive.
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Got my lovely guitar very promptly. Staff very friendly and knowledgeable. Definitely my go to music shop from now on. Cathy
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My two sons and I have been coming here for many years. We have bought lots of gear over the years. The sales and after sales service is faultless. It is simply the friendliest and most customer focused music shop I have ever been in. It's the best.
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Really impressed with Musicstreet - Andy was great with communications and keeping me informed, and I couldn't be happier with my beautiful HS Anderson guitar. Highly recommended!
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Superb service. Guitar was in great shape.
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Went to the store to buy my first electric guitar. All the guys were really helpful and I came away with a lovely MusicMan guitar!
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Amazing guitars and amps Staff very helpful and know there onions when it comes to gear Rock On
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Great shop with great service! Always a pleasure!
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Great service & support! Delivery was super fast! Would highly recommend Musicstreet & would definitely purchase from them again! Thank you!!
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Great service and good communication . Deal with confidence great guitar buying experience
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Musicstreet is rated 4.9 based on 1,975 reviews