Musicstreet Reviews

Name: Musicstreet
Address: 10 Chequers Court, 10 Chequers Court, Cambridgeshire
Rating: 4.93

4.9 Rating 1,975 Reviews

99 %

of reviewers recommend Musicstreet

4.9

Based on 1,975 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Musicstreet:

Cambridgeshire's Premier guitar store, incredible prices and exceptional customer service

Visit Website

Phone:

01480431222

Location:

10 Chequers Court,
10 Chequers Court
Cambridgeshire
PE29 3LJ

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“It was only a guitar strap but was what I wanted turned up promptly and the guitar is still hanging off it thanks”

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“Awesome communication with these guy's at Musicstreet, extremely friendly, offered all the answers I required over the phone. I ordered my item via the internet, it arrived the very next day, incredible service. 5 stars not really enough ! Thank you Tony, Andy, Dave. I'll be using your services again :) Simon”

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“Excellent transaction and very helpful. Super fast delivery.”

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“Fantastic shop, in went in looking for a 22 fret semi hollow PRS. I tried some amazing guitars. When I made a comment about the action on one guitar, they adjusted it there and then! This made comparing guitars so much easier, also all the guitars were in good condition (no grotty old strings) which reflects the shop’s ethos. I was there hours trying to decide and David was so patient, and in no way tried to hassle me into a sale. I have never experienced such brilliant service in any other guitar shop. I ended up buying a guitar that is so right for me. It’s definitely worth a long drive if you’re definitely after buying a guitar. Shops like this are little jewels in an otherwise increasingly dull and generic high street.”

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“Good service. Product was as described. Very happy.”

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“I ordered an item and it arrived a day ahead of expectation. Good quality Maton accessory hard to find. Excellent service”

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“Great service. Very helpful, taking pictures so I could see the guitars. Delivery the next day, well packed and set-up”

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“Fast service, competitive pricing and flexible payment options.”

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“Just fabulous. Lovely guitar, amazing service... Thank you guys... Lifetime customer gained. Ordered overnight online, re strung to suit and hand delivered after work by Andy the very next day. Cannot fault the service.”

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“It's always a good sign when you go to a guitar shop and try out a few instruments, across a range of budgets and ALL of them are well set up. I bought one, and a replacement pickup for it which they were happy to solder in FOC. While the strings were off, without having to be asked, they did a fret polish and again optimised the setup exactly to my tastes. Staff were helpful, knowledgeable and attentive but were never pushy or bothersome. Exactly what the customer experience should be in a guitar store. Price I paid was competitive too.”

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“Quick response to a question I sent. Prompt delivery. Very happy with the service.”

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“Great service all round from the guys at Music Street. My guitar was beautifully setup from the shop and one of the team even delivered it in person after work as one of the guys lived nearby. Highly recommended!”

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“The best. Excellent and professional service. Shipped to Italy and the guitar was still tuned! 5 star, nothing less.”

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“Great service. Guys are all really helpful. The guitar is amazing.”

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“Guys were knowledgeable and very friendly. Couldn't do enough to help out so highly recommended”

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“Excellent service and great delivery at a phantastic price! Thank you!”

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“On signing up it said I would get a discount . I didn't get it but the items did turn up and where packed excellent . I have yet to put these pick ups in the bass but I don't see a problem as these where brand new. Just a little confused with the sign up and get a discount which didn't happen....”

Helpful Report

Hi David, you should have had an automated email with a discount code which you apply at checkout if it was the first time you ordered from us, apologies if this didn't happen. we're happy to refund you the discount if you could amend your review accordingly. Thanks

“Very helpful and obliging. I live too far from the shop to visit, but am very pleased with the Hahn C guitar I bought, great neck and pickups, and set up well to suit me at no extra cost. In fact I even got a first purchase discount - win win situation! Thanks guys.”

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“Very helpful, knowledgeable staff who go the extra mile for their customers.”

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“Superb friendly fast service. The guitar arrived setup to perfection.”

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Musicstreet is rated 4.9 based on 1,975 reviews