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musicMagpie Reviews

4.6 Rating 9,493 Reviews
92 %
of reviewers recommend musicMagpie
4.6
Based on 9,493 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read musicMagpie Reviews
Anonymous
Anonymous  // 01/01/2019
Easy to use service with convenient drop off. Had an issue with my parcel being lost but they investigated promptly.
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Posted 4 years ago
The whole experience wasn't to bad,,I just think that you should update and clearly state the whole process..as it is advertised as fast 48hr process and same-day payout,which is clearly not the case..mine took 5 working days and a weekend.
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Posted 4 years ago
Great service would recommend to friends and family
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Posted 4 years ago
VERY PLEASED WITH MAGPIE
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Posted 4 years ago
Very easy transaction, got next to no money for expensive dvds but didn't expect much to be honest
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Posted 4 years ago
I've been using Music Magpie for about 3 years now and the service has been great. Courier has been reliable and payment after verification is swift.
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Posted 4 years ago
Good service. Only issue was package got lost. By swift full payment.
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Posted 4 years ago
Quick and easy service
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Posted 4 years ago
Used music magpie to sell a few CD’s! Although I received no tracking from the collection people, the customer service people at music magpie were able to find my cds and quickly made a payment. If you have time to kill and some things kicking around you don’t want, I would definitely recommend this service
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Posted 4 years ago
Easy to use, not sure I always agree with the verdict (items missing/damaged when the quality should be fine), but issues are normally minimal which is why I've continued to use MusicMagpie
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Posted 4 years ago
Quick and easy service i will use again, however the prices are a bit low on some things but overall i had a great first experience :)
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Posted 4 years ago
Easy to get the price for my goods and very simple to post them off. Used the post office and was so quick.
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Posted 4 years ago
Very good service
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Posted 4 years ago
Very easy process to sell items, would definitely use again 👍
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Posted 4 years ago
So easy to list, parcel collected promptly. Great service
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Posted 4 years ago
Straightforward service, quick payment, easy instructions. Only thing I disliked was the new Royal Mail barcode service. It felt a bit odd putting a phone in a box with no shipment note or label until the post office labelled it
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Posted 4 years ago
Easy to send off my phone. The post office delayed the process but will use again. Thanks
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Posted 4 years ago
Sold my iphone xr to music magpie. The transaction was easy as was posting it. Slight problem with them paying me for some reason; however, this was soon rectified. I would have given 5 stars but there is no way to speak to an advisor on the phone. The company says 'to assist our customers we have ceased using the phone's or words similar. Maybe I'm a bit of a dinosaur but when there is a problem it's nice sort it out over the phone. Overall they did exactly what they said and were very efficient. Thank you
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Posted 4 years ago
Decent service. Easy process and fast payment
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Posted 4 years ago
Made £35 just by selling some unwanted DVDs which really helped. Communication was clear, I was kept updated, collection was on time. Would recommend and use again.
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Posted 4 years ago
musicMagpie is rated 4.6 based on 9,493 reviews