musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.64

4.6 Rating 9,493 Reviews

92 %

of reviewers recommend musicMagpie

Company Reviews

Metrics

4.6

Based on 9,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only hold ups were in the Royal Mail delivery. Prompt appraisal, quickly wired funds. No complaints.”

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Posted 5 years ago

“Was prompt in letting me know when and where my package was and regarding payment.”

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Posted 5 years ago

“Music Magpie is user friendly and well thought out”

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Posted 5 years ago

“Very satisfied, a great help when I've had a tidy up”

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Posted 5 years ago

“Fine processing time for items sent, good prices.”

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Posted 5 years ago

“really simple and straight forward. a pleasure to deal with.”

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Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“Sent phone easily, all recieved and money paid that was said. Just would like more communication.”

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Posted 5 years ago

“Service is good. Payment was quick.”

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Posted 5 years ago

“All quite straight forward. Thank you very much.”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“Paid on time, decent products, lovely service.”

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Posted 5 years ago

“Very quick and good service”

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Posted 5 years ago

“Good quick response, never had a problem sending my old books, CDs and DVDs.”

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Posted 5 years ago

“Quick, swift easy service. Sold my iPhone. Paid what I have been quoted online.”

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Posted 5 years ago

“Great service.”

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Posted 5 years ago

“Very easy, simple instructions provided, prompt payment made. Even got a code for 10% extra!”

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Posted 5 years ago

“My phone was received and the money was in my back the very next day. I was a little concerned about packaging and sending the phone in my own 'make do' boxing but it seemed to arrive intact.”

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Posted 5 years ago

“We sell in bulk, so therefore there are some things that could be improved to help with this. E.G Value of boxes on the packing slip / packing slip able to fold in the centre”

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Posted 5 years ago

“The experience with MusicMagpie was very nice. it was easy to use the app, scanned all the books and CDs. However, the labels for the Royal mail did not come often through and I had to write to the support team which was quite quick in response. To be honest I had a bit of stress with all the labels we did. The different picture happened with Hermes. The label went through very quickly but the store still did not receive them. It is already a week since we send all the boxes. Over all, I put Good hoping it will address the issues above.”

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Posted 5 years ago

musicMagpie is rated 4.6 based on 9,493 reviews