Login
Start Free Trial Are you a business?? Click Here

musicMagpie Reviews

4.6 Rating 9,493 Reviews
92 %
of reviewers recommend musicMagpie
4.6
Based on 9,493 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read musicMagpie Reviews
Hi I traded in a phone over xmas. there was a delay in payment until l sent Proof of delivery. If you asked for a copy of the delivery paperwork when sent this would speed up the process. Thanks Steve Mapley
Helpful Report
Posted 5 years ago
Music magpie was quick and easy! Great way to get rid of things your gonna chuck out anywya! And at least you get something for it.
Helpful Report
Posted 5 years ago
Experience so far has been largely positive
Helpful Report
Posted 5 years ago
Good service and easy to deposit/sell my old video games!
Helpful Report
Posted 5 years ago
First phone received was incorrect but return packaging was emailed and correct phone arrived promptly and in very good condition fee for old phone was processed reasonably quickly Overall good service
Helpful Report
Posted 5 years ago
Quick service and received money I was promised. Will use again
Helpful Report
Posted 5 years ago
Very simple process to follow; I sold stuff that was cluttering the house and delighted to think they will be re-homed
Helpful Report
Posted 5 years ago
Good quick service and payment.
Helpful Report
Posted 5 years ago
Easy transaction from inputting goods to posting and receiving the money
Helpful Report
Posted 5 years ago
Easy to send items to, quick payment
Helpful Report
Posted 5 years ago
I got my money as promised but last time I didn't my phone was worth £125 and they offered me £20 for an iPhone 6 that was working well and had no screen cracks only little scratches.
Helpful Report
Posted 5 years ago
Easy enough to sell. Although you can only put one item in per box. Payment comes through quickly and advice given if you’re phone is locked. Apparently if it’s had find my iPhone on it and you haven’t removed it from your iCloud this is still classed as being locked! Money came through promptly. Continual emails if your phone is locked so important to check your trash/junk box.
Helpful Report
Posted 5 years ago
Good quick service and easy postage
Helpful Report
Posted 5 years ago
Easy to send phone back and good price despite the damage
Helpful Report
Posted 5 years ago
Overall the service was good from website to payment. Unfortunately it took 2 weeks for the process and when I thought the item was lost could not speak to anyone as MM don’t have a phone contact number.
Helpful Report
Posted 5 years ago
Having cleared my CD collection I used Music Magpie app to sell some of them but they do not take all ( a bit disappointing really) but the post procedure was easy just wrapped them up in old corrugated cardboard and boxed them up. took to local PO with the barcode in the app. within a week I had my money in my Pay pal account.
Helpful Report
Posted 5 years ago
simple process & speedy payment
Helpful Report
Posted 5 years ago
Easy to use and handy to scan all the bar codes. They arrange collection free of charge which is great and hassle free.
Helpful Report
Posted 5 years ago
Quick and easy to use
Helpful Report
Posted 5 years ago
Easy website to use. Price offered was price paid. Easy to send item via Post Office. Money received within 48 hours of them receiving item. Would use Music Magpie again.
Helpful Report
Posted 5 years ago
musicMagpie is rated 4.6 based on 9,493 reviews