Musclegun Reviews

Name: Musclegun
Address: Royal House, 110 Station Parade, Harrogate, North Yorkshire
Rating: 4.48

4.5 Rating 62 Reviews

87 %

of reviewers recommend Musclegun

4.5

Based on 62 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Musclegun 5 star review on 13th April 2021

Scott Richardson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received the MuscleGun Carbon Go in the afternoon of the 6th and as we had visitors we didn't try to charge it until the next day. Following directions we plugged the USB into the wall plug and left it for nearly two hours before unplugging and trying it out. Imagine the dismay when nothing happened at all. It wouldn't switch on. 😕 We did an online chat and followed advice but still no joy so the unit has been returned with the hope a working model replaces it.”

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Posted 1 year ago

Hi there Dawn / Len, Firstly sincere apologies that you have experienced a fault with your MuscleGun device and that it will not switch on, we fully appreciate your disappointment as customer experience and satisfaction is of paramount importance to us here at MuscleGun. As such, I have followed this up with Victoria - our head of customer support for you and she has confirmed that she has received confirmation that you have returned the faulty device using the pre paid label provided and as such has instructed our warehouse team to despatch a brand new replacement device to you today using our next day delivery service, so you should receive it tomorrow. We hope this resolves the issue for you and again we do apologise again for the inconvenience caused. If we can be of any further assistance though in the meantime, please don't hesitate to contact our support team directly at sales@muscleguns.co.uk. Best regards Oliver Head Of Customer Experience MuscleGun UK

Posted 1 year ago

“Good quality bag”

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Posted 1 year ago

“Worth adding on to your order”

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Posted 1 year ago

“The best in its class. Made well, adjustable and very effective.”

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Posted 1 year ago

“It looks very good but unfortunately it's a gift for someone so I can't really review it. But excellent online service and prompt delivery.”

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Posted 1 year ago

“Really good product! So light and easy to use. Only criticism is the ball head really pulls and isn’t very smooth. The friction isn’t great.”

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Posted 1 year ago

“I purchased the Musclegun as a Christmas present for my husband so as yet not used. I was very disappointed with the packaging and delivery. It was delivered in an open box and left inside the garage as the door was open. My husband found the package and as it was open looked at the product. I had been home all day waiting for it to arrive but the delivery person did not make the door just dumped in the garage. I do not know what time the parcel arrived or who made the delivery.The outside wrapping of the product was not damaged but as it was in a open box it was lucky.”

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Posted 1 year ago

Hi there Anne - we're really sorry to see that your parcel arrived in this way. When we despatch our orders they leave our warehouse in immaculate condition and it sounds like unfortunately DHL have not taken proper of the package care whilst in transit but we will take it up with them. If there is anything else we can do to help please just let us know. Best wishes MuscleGun Team

Posted 1 year ago

“Ordered a new muscle gun as my old one no longer worked Was offered half price. Very pleased quick delivery Very pleased.”

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Posted 1 year ago

“I am so happy I took my chiropractors advice and I spent a lot of time researching & choosing a product. I am delighted with the positive effect my muscle gun carbon has on my legs. Positive effects were felt the following day & if I don't use it I notice (I walk a lot each day as a dog walker)”

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Posted 1 year ago

“Very impressed so far. The battery life is great and a very useful recovery tool”

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Posted 1 year ago

“I ordered the MuscleGun Carbon, as having read numerous reviews it came out either tops or close to. One of the attachments was very tight and difficult to remove but after mentioning it to Sales, they sent a replacement by 1st class post, which is a much better fit. Great service. The machine itself is very easy to use and to follow the app.”

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Posted 1 year ago

Hi there Geoff Thanks so much for the great review, this really means a lot to hear such positive feedback regarding our products and customer service levels and it's great to hear that you love using your MuscleGun and that we resolved your issue with the attachment. Best regards MuscleGun Sales Support Team

Posted 1 year ago

“Excellent product. I knew in advance what I was purchasing. Excellent service from Musclegun and prompt delivery.”

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Posted 1 year ago

“............”

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Posted 1 year ago

“Been using the gun a few months now, excellent product. Only takes a few minutes to feel the benefits. Battery lasts a very long time. Definitely recommend.”

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Posted 1 year ago

“A excellent piece of technology. The instructions are simple and easy to follow. Do not expect to use it once and the stiffness is gone. Little and often over a couple of days following the guidelines. The musclegun is part of the overall recovery process and does not replace regular stretching & some icing which should also be used. I have the Carbon musclegun.”

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Posted 1 year ago

“First class service, with free next delivery as promised on web site. Easy to navigate web site and product details”

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Posted 1 year ago

“Fantastic gadget won’t be able to live life without it!! Amazing and have referred my family and friends already for its benefits.”

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Posted 1 year ago

“Good power - only just started using No plan or use as like theragun”

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Posted 1 year ago

“It’s a bit early for me to say how effective it is, I suspect it will be be a contribution to looking after my muscles an addition to my routine, rather than a replacement of stretches and yoga and stuff. It’s a quality piece of kit, looks swish, arrives in a nice box. It isn’t 200 quids worth though.”

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Posted 1 year ago

Hi there Charles, Many thanks for your feedback regarding your purchase, we are sorry though to hear that you don't feel it is worth the price you have paid, of which just to reaffirm for you on this point, our Carbon being one of the market leading percussive devices currently available, has been engineered with premium grade components and to extremely high engineering standards, and as such our price point does reflect this. To add our Carbon has won numerous independent awards when tested against the majority of all other percussive massage devices on the market, which we see as being testament to the premium quality of our products and cements the key points we have mentioned. We really do hope that once you have had time to thoroughly use your device that you will feel the benefits and justify your purchase, if you do however have any questions or require any additional support, please don't hesitate to reach out to our customer support team at sales@muscleguns.co.uk and we'll be happy to help. Many thanks MuscleGun After Care Team

Posted 1 year ago

“Just delivered today… charged….tried. Good quality machine. I’m sure this will compliment my body massages once I am confident with its ability and use. My glutes and lower back feel good after a trial run”

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Posted 1 year ago

Musclegun is rated 4.5 based on 62 reviews