Muru Jewellery Reviews

Name: Muru Jewellery
Address: Muru, Unit 109, Screenworks, London
Rating: 4.86

4.9 Rating 1,527 Reviews

97 %

of reviewers recommend Muru Jewellery

4.9

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Muru Jewellery:

JEWELLERY WITH INSPIRATIONAL MEANING

Empowering British jewellery designs with heart, soul and meaning.

All of our jewellery is designed in London and lovingly crafted in silver, gold vermeil and rose gold vermeil. Our necklaces, earrings, rings and bracelets all come complete with luxury gift packaging and a Talisman card that explains the inspirational meaning behind each jewellery creation.

Visit Website

Phone:

020 3735 5656

Email:

info@murujewellery.com

Location:

Muru, Unit 109, Screenworks
London
N5 2EF

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Muru Jewellery 5 star review on 20th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the necklace as a birthday present for my daughter in law. I was very impressed with the whole process and the necklace was so pretty.”

Helpful Report

We are so pleased to hear you were happy with your necklace, thank you for your review! Love Muru x

“I am not satisfied with the quality of my orders. The clasp on one of the earrings opens easily and I'm worried about losing one of the T-bars. For the other earring, I lost the stud after wearing it about ten times...”

Helpful Report

Hi Géraldine, we are sorry to hear this. If you would like to email us at customerservices@murujewellery.com we would be more than happy to have a look at your earrings and tighten the clasp for you. Love Muru x

“Very pretty chain delivered promptly”

Helpful Report

Great to hear you like your chain! Love Muru x

“I trust the brand and have been very happy with my purchases to date. I recommended you to a friend who loves the necklace she purchased from Muru recently.”

Helpful Report

Thank you for leaving such a fab review, we are so pleased to hear you and your friend are happy with your jewellery. Love Muru x

“Item is perfect i love it and so does my daughter. Will purchase again”

Helpful Report

Thank you for taking the time to leave a review! So glad you and your daughter love the item. Love Muru xx

“Delicate and beautifully made jewellery. My order was exactly what I was expecting. Very efficient website and prompt delivery.”

Helpful Report

Thank you for leaving such a lovely review, we are so pleased you are happy with your order. Love Muru xx

“Lovely quality necklace (this was a second purchase of this item, to replace a previous one that was sadly lost!). Nice packaging, quick delivery.”

Helpful Report

So pleased to hear you were happy with your new necklace! Love, Muru xx

“Lovely item very pleased”

Helpful Report

We are so happy to hear you were pleased with your item. Love, Muru xx

“Beautiful silver anklet - just what I wanted. Delicate and stylish. Not taken it off since it arrived.”

Helpful Report

Thank you for leaving such a lovely review! We are so pleased you are loving your anklet. Love, Muru xx

“This was my first order from this company and I wasn’t disappointed! Very straightforward to order, my chain arrived very quickly, beautifully packaged. The chain itself is very well made, the clasp is lovely and strong and the links are all sealed not just closed together. I’ve been wearing it continually and it it looks just as good as the day it arrived. Will be checking the website when I need something new.”

Helpful Report

Thank you for leaving such a lovely review Claire! We are so pleased to hear you are happy with your chain. Love, Muru

“Beautiful anklet for my goddaughter's Bon Voyage present”

Helpful Report

Thank you for leaving a review, we hope your goddaughter loved the anklet. Love, Muru x

“Love my Venus coin pendant. Excellent customer service from Muru from start to finish.”

Helpful Report

We are so happy to hear you love your Venus Coin Pendant! Love, Muru xx

“I still haven’t received my order ??”

Helpful Report

Hi Harry, I've just checked the tracking of your order and it seems that it was delivered on the 4th of April. If you are experiencing issues, please contact the team at customerservices@murujewellery.com. Best, Muru x

“The chain is beautiful but unfortunately the end is too big to go through the loop on the item I want to hang from it (my late husband's wedding fingerprint in gold). I don't think the end is excessively large, just too big for me.”

Helpful Report

“Beautiful silver earrings bought as a birthday present and they loved them immediately”

Helpful Report

Thank you for leaving such a fab review Caroline! Love, Muru xx

“I ordered a gift for a birthday present. When it arrived I had been sent the wrong item. By the time the new item arrived, the birthday had been and gone as it was the bank holiday weekend. Very disappointed.”

Helpful Report

“I just love Muru jewellery, these silver earrings are just perfect, quality and unusual.”

Helpful Report

We are so happy you love your earrings! Love, Muru xx

“Amazing jewellery!”

Helpful Report

Thank you for your lovely review Annalisa! Love, Muru xx

“Item did not arrive in the stated time frame so had to purchase gift from else where - then I was advised I would have pay to return it 😢”

Helpful Report

“Delighted with my order.. delivery was easy and straightforward.. will order again. Many thanks”

Helpful Report

We're so happy you loved Muru Norman! Thank you for taking the time to leave such a lovely review! Love, Muru xo

Muru Jewellery is rated 4.9 based on 1,527 reviews