Muru Jewellery Reviews

Name: Muru Jewellery
Address: Muru, Unit 109, Screenworks, London
Rating: 4.86

4.9 Rating 1,495 Reviews

97 %

of reviewers recommend Muru Jewellery

4.9

Based on 1,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Muru Jewellery:

JEWELLERY WITH INSPIRATIONAL MEANING

Empowering British jewellery designs with heart, soul and meaning.

All of our jewellery is designed in London and lovingly crafted in silver, gold vermeil and rose gold vermeil. Our necklaces, earrings, rings and bracelets all come complete with luxury gift packaging and a Talisman card that explains the inspirational meaning behind each jewellery creation.

Visit Website

Phone:

020 3735 5656

Email:

info@murujewellery.com

Location:

Muru, Unit 109, Screenworks
London
N5 2EF

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Muru Jewellery 5 star review on 20th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a lovely piece of jewellery, well made and a great price too and the gift wrapping is beautiful”

Helpful Report

“Just purchased the star choker for a friend’s birthday. The necklace looks beautiful but the chain is too short to fit around the neck, and there is no option of adjusting the length. I understand that it is a choker style but it was so tight that it was uncomfortable.”

Helpful Report

Hi Rhianon, Thanks for your feedback, sorry to hear our choker chain was too tight for the recipient, we do also offer a 16", 18" or 20" chain on our website which we would be happy to exchange the 14" chain for. If you would like to exchange this chain please drop me an email at info@murujewellery.com. Look forward to hearing from you! Ruby @ Muru

“Very helpful exchange product very quickly in time for a birthday gift”

Helpful Report

Hi Sandy, Thanks for your review! So happy to hear you received your exchange in time, I made sure it was dispatched as soon as we received your return. All the best, Ruby @ Muru

“This 3-D pendant has beautiful, simple lines. Truly a delightful piece of jewelry, especially for those who love hummers!! Outstanding customer service; gorgeous packaging. I live in the U.S. and shipping went very smoothly; I'll definitely purchase Muru jewelry again!!”

Helpful Report

Thanks for taking the time to review us! So glad you love your new hummingbird necklace and our delivery to the US went smoothly :) Best wishes, Ruby

“Beautiful necklace. Thank you.”

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“I bought the feather necklace in rose gold and love it. I'm now tempted to buy it in silver.”

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“I love my new chain and pendant. Feels like good quality, arrived quickly and packaged up nicely.”

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“Beautiful great quality jewellery :) I bought 3 necklaces and a bracelet. I am really happy with them and also the service that I received as I was kept well informed of when the parcel was dispatched and when I would be receiving the items.”

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“Bought for my mother in laws birthday and she loves it”

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“I own many pieces from Muru and they never disappoint. Really high quality, beautiful pieces that always look pristine and on trend”

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“My daughter was delighted with her dahlia pendant. Delivery time was spot on. Would recommend Muru”

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“Excellent service and quality item — very pleased”

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“Beautiful necklace, delivered quickly and in the most gorgeous packaging. Thank you Muru.”

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Hi Sarah, Thanks for your lovely review! Glad to hear you love your necklace & our gift packaging :) Best wishes, Ruby

“A beautiful gift for my daughters graduation. She was ‘over the moon’ with her starsign necklace. A swift delivery and gorgeous packaging too. Thank you”

Helpful Report

Hi Claire, So happy to hear your daughter loved her star sign necklace for her graduation! Best wishes, Ruby @ Muru

“Lovely necklace and great value for money. Definitely recommend.”

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“Beautiful jewellery in pretty packaging!”

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“A beautifully crafted item & very affordable, perfect for that special gift”

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“The earrings are a present for someone else but from what we have seen they appear to be of good quality and well made.”

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“Beautiful necklace, the card with the meaning was a great touch.”

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“I’m so happy with my new necklace I haven’t taken it off since I bought it! Super quick delivery too! Very happy, I would defiantly recommend :)”

Helpful Report

Muru Jewellery is rated 4.9 based on 1,495 reviews