Muru Jewellery Reviews

Name: Muru Jewellery
Address: Muru, Unit 109, Screenworks, London
Rating: 4.86

4.9 Rating 1,527 Reviews

97 %

of reviewers recommend Muru Jewellery

4.9

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Muru Jewellery:

JEWELLERY WITH INSPIRATIONAL MEANING

Empowering British jewellery designs with heart, soul and meaning.

All of our jewellery is designed in London and lovingly crafted in silver, gold vermeil and rose gold vermeil. Our necklaces, earrings, rings and bracelets all come complete with luxury gift packaging and a Talisman card that explains the inspirational meaning behind each jewellery creation.

Visit Website

Phone:

020 3735 5656

Email:

info@murujewellery.com

Location:

Muru, Unit 109, Screenworks
London
N5 2EF

Write Your review

Tell us how Muru Jewellery made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Muru Jewellery 5 star review on 20th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased this for my granddaughters birthday and she loves it . Very pretty & good quality .”

Helpful Report

“Spot on exactly what I was looking for”

Helpful Report

“Very pretty”

Helpful Report

“Came well packaged, looked amazing and it was also reasonably priced definitely would buy from here again”

Helpful Report

“Beautiful”

Helpful Report

“I felt the silver was dark and the baubles were smaller than I thought they’d be. If I could have found the packaging I would have returned it. Very disappointed for the price.”

Helpful Report

Hi Kim, Sorry to hear you weren't happy with the bead chain choker. If the chain is unworn, please feel free to package it securely and return to us without the original packaging for a full refund. Please remember to include your order number within the package and send to: Muru Returns Screenworks Unit 218 22 Highbury Grove London N5 2ER Drop an email to customerservices@murujewellery.com if you need any more info! Thanks, Ruby @ Muru

“It’s a lovely necklaces. It is smaller than I thought, which was a bit disappointing but it’s still a lovely piece. It looks great layered. I would also must love a larger thicker chained one to go with it!”

Helpful Report

“""”

Helpful Report

“I am delighted with my anklet, I like how delicate it looks on”

Helpful Report

“Fantastic. I had misplaced a pair of ratings which were given to me by a friend who was coming to visit. Having searched and searched online I contacted Muru, described the earrings, was given a choice of 3 pairs and the correct ones were put into stock for my purchase. I want to say a massive ‘thank you’ to Phil, who went above and beyond to help me out. The product was also beautifully made and packaged and arrived the next day. Highly recommended. Thank you 🙏🏻”

Helpful Report

“loved both my anklet and bracelet, so delicate and cute!”

Helpful Report

“So happy with our purchase. A birthday gift for our daughter who was wanting a necklace that was small and dainty for everyday wear. She said it was perfect!!”

Helpful Report

“I was very pleased with these dragonfly earrings and so was my partner, they arrived promptly, the whole shopping experience was a joy”

Helpful Report

“This necklace is a gift for a friend and it is stunning! Good quality and makes me want to order one in gold so we can match!”

Helpful Report

“Product arrived on specified date I would of liked the butterfly to have been slightly larger like it showed on picture”

Helpful Report

Hi Mark, Thanks for taking the time to leave a review. Sorry to hear you weren't happy with the size of the butterfly pendant. We use the same size pendant in the photos as the one you have received and make sure to include a photo of the necklace on the model for scale. All of our dimensions are also listed in the product description (Pendant: 14mm x 22mm, Chain Width: 1mm). If the necklace is not suitable, you can return it to us for a full refund. Best wishes, Ruby @ Muru

“Very pleased with necklace , decorative and quite strong. It was a birthday present, but I chose it, and I am very glad that I did”

Helpful Report

“Fast delivery, amazing piece of jewellery it looks incredible and is good quality. Really happy with my purchase”

Helpful Report

“Beautiful necklace. Service exceptional”

Helpful Report

“Absolutely gorgeous, I have been looking for necklaces for stacking for a while and I saw these on an advert on Facebook and I was hooked. Looks stunning on and I get so many comments as it stands out so well in the rise gold. Fantastic service, delivered to the North East of Scotland within 2 days. Loved it so much I ordered another style straight away.”

Helpful Report

Hi Frances, Thanks for taking the time to leave this lovely review. So glad to hear your zodiac necklace arrived so quickly and you're getting compliments on it already! Amazing - we can't deny we LOVE necklace layering, those two will look gorgeous together! Best wishes, Ruby @ Muru xx

“I ordered a set of three chains to layer as a birthday present and was delighted with the items. I received really good customer service when I returned the original items to be replaced by longer length chains and the refund was processed really quickly. The chains are nice quality and come beautifully packaged.”

Helpful Report

Muru Jewellery is rated 4.9 based on 1,527 reviews