Muru Jewellery Reviews

Name: Muru Jewellery
Address: Muru, Unit 109, Screenworks, London
Rating: 4.86

4.9 Rating 1,494 Reviews

97 %

of reviewers recommend Muru Jewellery

4.9

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Muru Jewellery:

JEWELLERY WITH INSPIRATIONAL MEANING

Empowering British jewellery designs with heart, soul and meaning.

All of our jewellery is designed in London and lovingly crafted in silver, gold vermeil and rose gold vermeil. Our necklaces, earrings, rings and bracelets all come complete with luxury gift packaging and a Talisman card that explains the inspirational meaning behind each jewellery creation.

Visit Website

Phone:

020 3735 5656

Email:

info@murujewellery.com

Location:

Muru, Unit 109, Screenworks
London
N5 2EF

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Muru Jewellery 5 star review on 20th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The anklet came beautifully wrapped, good quality and really liked the little card that explained the meaning of the charm”

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“The chain was everything i expected it to be it was a birthday gift for my mum excellent service from start to finish 5/5”

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“I bought this as a gift and my friend was over the moon with it. It was a real hit. She appreciated the quality and the significance of the piece. Many thanks Veena”

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“Absolutely in love with my mini ancient sun pendant necklace. It feels really strong and not flimsy. Already eyeing up my next purchase from Muru.”

Muru Jewellery 5 star review on 21st August 2021

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“I received a faulty necklace so I emailed customer services to ask what would be the best way to get a replacement. They were very apologetic and got back to me so quickly, the next day I had a replacement necklace. Amazing service and beautiful jewellery”

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“Order some necklaces which were beautiful and great value but unfortunately had to return as they were not suitable for the pendant I had. Their returns process was super easy and quick though. Packaging of the items was lovely too!”

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“Very pretty. Better quality than expected.”

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“I purchased this for my granddaughters birthday and she loves it . Very pretty & good quality .”

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“Spot on exactly what I was looking for”

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“Very pretty”

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“Came well packaged, looked amazing and it was also reasonably priced definitely would buy from here again”

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“Beautiful”

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“I felt the silver was dark and the baubles were smaller than I thought they’d be. If I could have found the packaging I would have returned it. Very disappointed for the price.”

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Hi Kim, Sorry to hear you weren't happy with the bead chain choker. If the chain is unworn, please feel free to package it securely and return to us without the original packaging for a full refund. Please remember to include your order number within the package and send to: Muru Returns Screenworks Unit 218 22 Highbury Grove London N5 2ER Drop an email to customerservices@murujewellery.com if you need any more info! Thanks, Ruby @ Muru

“It’s a lovely necklaces. It is smaller than I thought, which was a bit disappointing but it’s still a lovely piece. It looks great layered. I would also must love a larger thicker chained one to go with it!”

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“I am delighted with my anklet, I like how delicate it looks on”

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“Fantastic. I had misplaced a pair of ratings which were given to me by a friend who was coming to visit. Having searched and searched online I contacted Muru, described the earrings, was given a choice of 3 pairs and the correct ones were put into stock for my purchase. I want to say a massive ‘thank you’ to Phil, who went above and beyond to help me out. The product was also beautifully made and packaged and arrived the next day. Highly recommended. Thank you 🙏🏻”

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“loved both my anklet and bracelet, so delicate and cute!”

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“So happy with our purchase. A birthday gift for our daughter who was wanting a necklace that was small and dainty for everyday wear. She said it was perfect!!”

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“I was very pleased with these dragonfly earrings and so was my partner, they arrived promptly, the whole shopping experience was a joy”

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Muru Jewellery is rated 4.9 based on 1,494 reviews