Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 11,903 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 11,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Mulberry bush last two Christmas's always good quality toys and quick delivery will use again.”

Helpful Report

Posted 2 years ago

“A very quick and efficient service. Thank you”

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Posted 2 years ago

“Good website, easy to order, wide range of toys”

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Posted 2 years ago

“This will be a Christmas present for a very small trainlover. He’ll unpack it on the day and I‘m sure it‘s just the right thing!”

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Posted 2 years ago

“I ordered lovely old school stuff - whoopee cushion, chattering teeth and so on - all as expected and delivered promptly. Thank you.”

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Posted 2 years ago

“Items arrived quickly and in good order, very good service”

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Posted 2 years ago

“Excellent service. Good website and catalogue. Quick delivery even though Royal Mail didn’t deliver it on the day said but on the following day.”

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Posted 2 years ago

“The item sent was cracked and therefore not watertight as required. However, I received a full refund for the item.”

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Posted 2 years ago

“I have been purchasing from Mulberry since 2018 when my first grandson was born and my granddaughter the following year. The personal service over telephone is very helpful and friendly. The catalogue has a huge variety of toys, they are made in Britain which I wholly support and the quality is exceptional. The choice to personalise is great and the guidance in age is very helpful.”

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Posted 2 years ago

“Delivery well communicated and arrived timely and safely.”

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Posted 2 years ago

“I've only given a 4 because, as it's a gift, I'm not aware of it's quality or functionality. However the website was easy to use, the delivery was efficient and overall the service a 5.”

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Posted 2 years ago

“Super range of toys.”

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Posted 2 years ago

“Good products and arrived on time, what more could one ask for.”

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Posted 2 years ago

“I ordered personalised items for my granddaughters and they arrived within 14 days and really happy with all the items, the pencils are really clear so won't be mistaken at school”

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Posted 2 years ago

“Happy with the choice and delivery, but disappointed the product is faulty. Am hoping you can put this right by replacing.”

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Posted 2 years ago

Dear Customer, sorry to hear your item was faulty. Following hearing about this issue for the first time from your review, we contacted you and have now sent you a replacement. Sorry again the original item was faulty. Mulberry Bush

Posted 1 year ago

“Good catalogue, prompt delivery, nice product - what's not to like”

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Posted 2 years ago

“All items ordered were delivered well packed and are of excellent quality.”

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Posted 2 years ago

“Always good quality”

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Posted 2 years ago

“Mulberry Bush has good games and toys which can't be found elsewhere. They delivered when they said they would.”

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Posted 2 years ago

“My item was left in a bin and the recipients were not told”

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Posted 2 years ago

Dear Customer, sorry to hear you found it hard to leave a review. The reviews.co.uk functionality we use makes it very easy to write a review, so we're not sure why it didn't work for you. Importantly, we don't block any customer from leaving reviews meaning our reviews and our overall score is authetic. We do our best to always deliver good service and products for customers, which we believe is reflected in the overall reviews we get. However, we take all lower-star reviews very seriously. Not only does it help us to help you as the individual customer, it is also important for us to help us improve what we do. No business is perfect and lower-star reviews allow us to learn and improve further. Thank you once again for your review, Mulberry Bush.

Posted 2 years ago

Mulberry Bush Ltd is rated 4.8 based on 11,903 reviews