Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 11,837 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 11,837 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

Write Your review

Tell us how Mulberry Bush Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mulberry Bush Ltd 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy ordering, excellent products, quick delivery”

Helpful Report

Posted 1 month ago

“I recently ordered a ‘frog in a box’ manufactured by Galt. While the shopping experience and delivery were fine, I was disappointed with the product itself as I found at nearly £30 the item pricey for what it was, hence I have returned it. Images show the product next to a child much larger in the photos than it actually is and the frog jumping out of the box, to be much higher in the photos than in reality. Sorry as I wanted to diversify from shopping with Amazon! Also, customers pay for returns - which I understand but is a nuisance!”

Helpful Report

Posted 1 month ago

Dear Customer, sorry to hear you were disappointed with this item. The product description on our website does provide the dimensions for this item, but we accept that with the lid up (as pictured) it is harder to judge the height when compared with a young child. Just as soon as we receive your returned item we will process your refund. Sorry once again you were disappointed, Mulberry Bush

Posted 1 month ago

“All items received although the box was rather battered and it did take a while to arrive”

Helpful Report

Posted 1 month ago

“Ordered two of the same items, and half on one of the items missing! Had to call , send photo and now have to wait for missing items ! Needed them by today !”

Helpful Report

Posted 1 month ago

Dear Customer, thanks for your review. When we spoke with you on Friday about your order you explained that one of the jumping farm animals was missing. To help us establish which animal it was that was missing we asked you for a photo. A replacement was then sent immediately, which we were advised would be arriving with you 2 working days later, on Tuesday. Tracking shows it was delivered on Tuesday, but delivered to your next door neighbour (at 62) because no one was in at your address. Please do check with your neighbour and let us know if we can be of any further assistance. Sorry for the inconvenience, Mulberry Bush

Posted 1 month ago

“Easy ordering service and very quick delivery”

Helpful Report

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

“Purchased the Barbarossa Pirate Bundle (ship and figures) for our grandson as an Xmas present. Have not built the ship as yet as it's for Xmas but looks good and very good quality.”

Helpful Report

Posted 1 month ago

“Good products. Good service”

Helpful Report

Posted 1 month ago

“Good quality , just as describied”

Helpful Report

Posted 1 month ago

“Lovely toys”

Helpful Report

Posted 1 month ago

“Great products”

Helpful Report

Posted 1 month ago

“Great catalogue with so much to choose from. Excellent service. Can't comment on the products yet as they are presents for future birthdays. Feel sure I'll use you again!”

Helpful Report

Posted 1 month ago

“Brilliant fast efficient service and a very good quality product too so very happy 😊”

Helpful Report

Posted 1 month ago

“We are very impressed by the quick service and good quality items. 👍👍”

Helpful Report

Posted 1 month ago

“Happy with my purchases, they were swiftly delivered. I’m always impressed with the range of toys available on Mulberry Bush. Always things I’ve never seen before!”

Helpful Report

Posted 1 month ago

“Lovely named pencils which my great nieces will love. Excellent communication and quick delivery. Highly recommend”

Helpful Report

Posted 1 month ago

“Good service”

Helpful Report

Posted 1 month ago

“I love the variety of toys available from Mulberry Bush, there is something for all age ranges and interests. I particularly like the fact that their catalogue isn't full of the usual plastic overload that you get from most toy shops and catalogues.”

Helpful Report

Posted 1 month ago

“Products of good quality. Arrived in a timely manner. I would use this company again”

Helpful Report

Posted 1 month ago

“I ordered Christmas gifts for my five great nieces and nephews. They arrived quickly and without fuss.”

Helpful Report

Posted 1 month ago

Mulberry Bush Ltd is rated 4.8 based on 11,837 reviews