Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 12,190 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 12,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and customer service was very quick to rectify a slight issue with one of the items.”

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Posted 3 months ago

“My son used this twice and it no longer pops up”

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Posted 3 months ago

Dear Customer, sorry to hear about the problem your son is having with his toy. Please do contact us and we can help resolve this for you, Mulberry Bush

Posted 3 months ago

“I have been using Mulberry Bush for several years now and wouldn't hesitate to recommend your company to others. The products are always first class as is the service.”

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Posted 3 months ago

“Wonderful service. I had mistakenly ordered 2 of a personalised item and the very kind lady at Mulberry phoned to check and put things right. As always so very pleased with the goods and the excellent choice for things to amuse youngsters.”

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Posted 3 months ago

“Sorry I found my parcel,”

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Posted 3 months ago

Dear Customer, sorry to hear that your parcel hasn't arrived with you. After seeing your review we checked the parcel tracking which shows that your parcel was delivered a few days ago. We have since spoken with you and then with the courier and they're now in the process of finding where your parcel was delivered. We will be in touch soon with a further update. Thanks, Mulberry Bush

Posted 3 months ago

“Excellent selection of toys for all age groups. Reasonable prices and swift delivery.”

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Posted 3 months ago

“I bought a gift for my nephew and am very happy with the service and the quality of the gift. It arrived in good time and was as advertised”

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Posted 3 months ago

“Excellent service, will definitely buy from them again. Spotted lots of potential Christmas presents in their catalogue”

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Posted 3 months ago

“The items received were in good condition and exactly as advertised. They were well packed and arrived promptly and undamaged.”

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Posted 3 months ago

“Reasonably priced, speedy delivery and mygrandson was over the moon.”

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Posted 3 months ago

“My grandson was delighted with the product and lovely quality.”

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Posted 3 months ago

“The website is very well organised which made the choice of toys easy. All selected items arrived in good order and very quickly. I am very satisfied with the quality of the toys.”

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Posted 3 months ago

“Quality product with a good delivery time”

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Posted 3 months ago

“Excellent product. Ease of purchase and very fast delivery”

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Posted 3 months ago

“It's a Xmas present for my grandson so not opened it yet but it looks ok”

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Posted 3 months ago

“Received my parcel which was really well packed and delivered in a very quick timetable products are really well made and highly recommend Mulberry Bush.”

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Posted 3 months ago

“The Mulberry Bush always come up with something that makes a great present for my grandchildren. Thank you.”

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Posted 3 months ago

“Really beautiful little characters and game concept. 3 year old and all family love it. Enjoyed the co-operative aspect, good message to work together rather than compete to win.”

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Posted 3 months ago

“Beautiful doll with hair that can be styled. It's very wavy like my granddaughter's hair. In fact the Florence doll looks like my granddaughter. I paid for next day delivery and my parcel did not arrive next day which was very disappointing as I had to give her the doll the day after her birthday.”

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Posted 3 months ago

“Royal Mail promised(but failed) to deliver in 4 occasions and consequently the package arrived too”

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Posted 3 months ago

Dear Customer, please accept our apologies for the delays with delivery of your order. The tracking shows that there were two failed delivery attempts before they finally successfully delivered on attempt number 3. Overall delivery of your parcel took one day longer than we advertise, even with the courier delays. We appreciate this can be frustrating and we apologise for the inconvenience caused. Apologies once again, Mulberry Bush

Posted 3 months ago

Mulberry Bush Ltd is rated 4.8 based on 12,190 reviews