Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 11,843 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 11,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gift well received and great service.”

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Posted 3 months ago

“Great company to buy from. The products are lovely, good prices and quick delivery.”

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Posted 3 months ago

“Brilliant personalised pencils. Quick delivery and well wrapped. Have used this company several times before and will use them again.”

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Posted 3 months ago

“Delighted with everything I ordered excellent quality”

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Posted 3 months ago

“Purchased a second order, which arrived in time for gifting at birthday party. Suffolk will be full of butterflies by mid September.”

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Posted 3 months ago

“Good website and excellent delivery”

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Posted 3 months ago

“Bought for a 6 year old's birthday next months so can't comment beyond saying ordering easy and delivery on time. Kept up to date by email as order processed. Product looks good - as described.”

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Posted 3 months ago

“Have got it for my 5 year old grandson Sure he’ll enjoy playing it It will be nice to play instead of I pad games”

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Posted 3 months ago

“Quick delivery and I know my granddaughter will adore the musical jewellery box!”

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Posted 3 months ago

“Lovely product and very swift delivery.”

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Posted 3 months ago

“Quality products, fast service, very professional”

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Posted 3 months ago

“Very good”

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Posted 3 months ago

“Pleased with my purchase but expected to be a little bit bigger”

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Posted 3 months ago

“Fabulous toys, great customer service and speedy delivery. Highly recommend!”

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Posted 3 months ago

“Noah's Ark arrived promptly and well packaged It was a gift and was very well received by both the child and the parent”

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Posted 3 months ago

“Great communication and fast delivery, would highly recommend.”

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Posted 3 months ago

“Great selection of products. Especially like the personalised selections. Ordering is straight forward. Once the order is processed supportive information and delivery advice is given. Timely delivery.”

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Posted 3 months ago

“I have returned to buying from Mulberry Bush because of the ease of buying the excellent quality & great price”

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Posted 3 months ago

“Not made very clear that "everything you need" to grow your own butterflies doesn't actually include the caterpillars - which some would argue are the only thing you really need. I paid nearly £10 each to have 2 kits delivered on a specific day, then waiting in for an expensive netting and nothing to grow inside. Pay very careful attention to the very small print.”

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Posted 3 months ago

Dear Customer, Thanks for your review, sorry to hear you are disappointed. On the product description on the product page for this item - ie where you ordered - we state in bold text: "The Live Insect Box shown is not sent with this Kit, we supply the voucher, worth £11.99 to order the caterpillars separately, there is an extra postage charge £2.99 for this service". I'm sorry that you perhaps didn't read this, but it is unfair to describe this as "small print". The statement is in bold lettering and accurately describes what is and what isn't included with the product. "Everything you need" is indeed included, but you need to use the voucher at the best time for you to get the live insects. Again, this is explained on our website. The delivery option you selected was for our Name The Day delivery service. We offer cheaper delivery options such as our Standard Delivery option for either £3.99 or free when your order is over £75. Sorry once again that you were disappointed. We would always urge customers to read our product descriptions.

Posted 3 months ago

“I purchased a set of correspondence cards as a gift for my Mum. Great choice of products and excellent customer service. I was kept up to date with the order status through to delivery.”

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Posted 3 months ago

Mulberry Bush Ltd is rated 4.8 based on 11,843 reviews