Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 12,191 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 12,191 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pirate skittles purchased for Great grandson's birthday. He loved the set. Provided fun for the adults too.”

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Posted 4 months ago

“very happy with items that i ordered fast postage will buy again thanks”

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Posted 4 months ago

“Everything good from start to finish. The bashful bunnies are beautiful.”

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Posted 4 months ago

“My nephew loved this !!!”

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Posted 4 months ago

“The items ordered were of high quality and met all expectations. The order was completed in a timely manner.”

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Posted 4 months ago

“Quick delivery, lovely product”

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Posted 4 months ago

“Reliable and good quality products”

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Posted 4 months ago

“Brought to help my granddaughter with her tables haven’t used yet but look very useful”

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Posted 4 months ago

“I bought these pencils for my mum, I haven't given them yet but they look nice and the service from mulberry bush was great. They arrived well packed and in good time.”

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Posted 4 months ago

“Very effecient dealing with order. Grandson delighted with castle. He is nine and managed to put it together with very little help from his father.”

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Posted 4 months ago

“I was very pleased with my purchase. It was exactly as described”

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Posted 4 months ago

“So pleased. The pencils arrived early and look fab, thanks.”

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Posted 4 months ago

“Perfect present”

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Posted 4 months ago

“Excellent, will use again.”

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Posted 4 months ago

“Bought personalised colouring pencils as a present for my mother-in-law. They were very nice and delivered promptly. She loved them.”

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Posted 4 months ago

“Beautiful as expected. The design, the materials excellent quality! Very much recommended.”

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Posted 4 months ago

“I ordered and paid for a dolly bed from the website the picture was a wooden bed 4 wheels and 2 swan handles for £41.00 I was then informed they had put the wrong picture up on the website they were happy for me to pay more money when I explained this was my fault the item was then out of stock they have refunded me but would and did not honour nothing Absolutely disgusting I would not order from this website”

Helpful Report

Posted 4 months ago

Dear Customer, Thank you for your review. The item you ordered was the doll's cot. Unfortunately we had the had the wrong picture on our website - we had a picture of a doll's pram, which is what you thought you were ordering. The product name and description on our website and the order acknowledgement you received said "cot" but the picture was a pram. We realised that we'd made this mistake only after you ordered so we immediately contacted you. We corrected the error on the website and made you aware of this. The item you actually wanted is not in stock and we have no promise date from our supplier. And given the two items vary considerably in price the only option available to us was to refund you, which we did immediately and in full. We explained all this to you over the phone and by email. We are sorry that we made a mistake with the product image but we have corrected this and given you an immediate and full refund. We hope you will see that there is nothing further we can do. Sorry for the inconvenience Mulberry Bush

Posted 4 months ago

“Paid for next day delivery and it arrived on time. Perfect village shop my granddaughter is over the moon with it, looks really good and is very well made”

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Posted 4 months ago

“Absolutely fantastic!!! I felt really nervous ordering personalised products so I wrote a message when placing the order and they confirmed before proceeding. Really happy with this company and their product. I have messaged all the mums at the school about these great products. Thank you so much for making this so easy and reassuring for me. X”

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Posted 4 months ago

“Good product and excellent delivery time”

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Posted 4 months ago

Mulberry Bush Ltd is rated 4.8 based on 12,191 reviews