Mulberry Bush Ltd Reviews

Name: Mulberry Bush Ltd
Address: Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL, Horsham
Rating: 4.84

4.8 Rating 11,903 Reviews

97 %

of reviewers recommend Mulberry Bush Ltd

4.8

Based on 11,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01403 790796

Email:

sales@mulberrybush.co.uk

Location:

Unit 9 Bramble Hill Farm Five Oaks Road Slinfold Horsham RH13 0RL
Horsham
RH13 0RL

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Mulberry Bush Ltd 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful wooden animals that we are certain our granddaughter will love and her big brother will delight in “helping” to build them back together again. The after sales service was excellent helping to reassure us that the delivery was only a day late due to the Postal Workers’ strike.”

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Posted 1 year ago

“Well packaged and delivered as stated, now we have to wait and see if Granddaughter loves it”

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Posted 1 year ago

“A wide choice for everyone, every type of gift for children of any age & interest. Grandma & the Godparent's "go to" emporium. All good quality, well made & ethically sourced. Even a prompt, polite & logical response to my phone enquiry. Great place. Even their parents liked what we'd chosen....!”

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Posted 1 year ago

“Exciting and educational toys for children”

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Posted 1 year ago

“I chose to order my grandchildren's Christmas presents from this company rather than Amazon as I prefer to support independent businesses. Their selection of toys is great and the website is easy to navigate. I had some issues with delivery from their courier, DPD, but these were eventually resolved by the sales staff at MB. I can't comment on the individual items I bought as they haven't been opened yet.”

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Posted 1 year ago

“Good quality products,well packaged. As products are Christmas presents I cannot review”

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Posted 1 year ago

“Wonderful company. They got in touch with me when I had doubled up on two orders. Thank you Mulberry Bush for your care and attention. I used to buy toys for my children now I am buying for my grandchildren.”

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Posted 1 year ago

“Sadly asked for review and still not had delivery”

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Posted 1 year ago

Dear Customer, thank you for your review. We are sorry that your goods took a long time to arrive, we did despatch this within 5 days of your placing your order which did include a personalised item. This year has been a challenge to ensure all our parcels are delivered within our usual timescales. I can see that your order was received on 14th December and can only apologise for the longer than usual delivery time. Kind regards Mulberry Bush

Posted 1 year ago

“Good service. Items as described and of good quality.”

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Posted 1 year ago

“Service very purchased item as a gift so not opened yet.”

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Posted 1 year ago

“My orders arrived quickly any my granddaughters have loved their toys so far - looking forward to Xmas.”

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Posted 1 year ago

“Beautiful very traditional finish excellent would recommend”

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Posted 1 year ago

“Great service and fast delivery”

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Posted 1 year ago

“Can't review the products as they are all Christmas presents”

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Posted 1 year ago

“Ordered nearly a fortnight ago. Still not arrived.”

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Posted 1 year ago

Dear Customer, thank you for your review. We are sorry for the delay with your item. We did despatch this within 4 days of you placing your order. This year has been a challenge to ensure all our parcels are delivered within our usual timescales. If your order has still not arrived, please call us on 01403 790796 so that we can investigate this for you. Kind regards Mulberry Bush

Posted 1 year ago

“Night sky looks very well made -I'm sure my granddaughter will have endless fun with”

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Posted 1 year ago

“Item arrived safe, sound and promptly. Excellent quality”

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Posted 1 year ago

“Good products and good customer service.”

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Posted 1 year ago

“Very pleased, excellent products and service”

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Posted 1 year ago

“It was easy to order two items on line and they arrived on time. The packaging was good and the items look fine but as they are presents to be given to a friend we cannot open the boxes. All we can say is that the service provided was good, the delivery was on time and the driver pleasant and helpful. The items seem to be as described.”

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Posted 1 year ago

Mulberry Bush Ltd is rated 4.8 based on 11,903 reviews