Mubarak London Limited Reviews

Name: Mubarak London Limited
Rating: 4.50

4.5 Rating 274 Reviews

87 %

of reviewers recommend Mubarak London Limited

4.5

Based on 274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0333 0113391

Mubarak London Limited 5 star review on 17th April 2021

Anonymous

Anonymous // 01/01/2019

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“Ordering online, I selected the named day delivery (at extra cost) but it went straight to checkout and didn't let me select the date. I emailed and informed them of the date of the delivery and also to amend the recipient name. Sadly the name remained as my own and the order arrived one day earlier than it should have, which isn't great considering it was for an anniversary. The gifts are fine, you could get the same elsewhere however it's the quality of service and attention to detail that generates repeat custom and based on my experience I won't be using them again. There's plenty of other options out there.”

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Posted 4 years ago

“I sent friends in London a care package for Eid. The original shipment was heavily delayed. I did manage to get in touch with their customer support team relatively quickly and they were great at resolving the issue and resending the package. So all in - great service and excellent idea. I hope to be able to support them for years to come!”

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Posted 4 years ago

“My 2nd time using Mubarak London and I'm very pleased with both experiences. The recipient of the first order really enjoyed all the gifts. On the 2nd order, Deena went out of her way to ensure it was delivered on a Sunday. Excellent customer service. Excellent products. Will definitely use again”

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Posted 4 years ago

“Thank you so much for creating this beautiful gift for our dear friends. We are missing each other in lockdown and wanted to return a lovely surprise from them during Eid. It's never too late to say ' we hope you had a great Eid' .. so when I went to search for halal gift treats you were highly recommend, so this was the perfect choice”

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Posted 4 years ago

“I love the unique gifts and it’s the second time I’ve ordered this painting. There was a hiccup with delivery but once I contacted them they were prompt and my friend received her present which she loves. Thank you Mubarak London . Keep doing what you’re doing. The only request would be to add more gift options as now I’m limited as to what to get next time.”

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Posted 4 years ago

“Well presented and well packaged. Quality of food items very good.”

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Posted 4 years ago

“Beautiful hamper, excellent packaging, good quality products and prompt customer service. The website should allow saving multiple delivery addresses and selecting from these for specific shipments. This feature would be really useful for returning customers.”

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Posted 4 years ago

“A beautiful sturdy mug a beautiful gift 😊”

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Posted 4 years ago

“Nice range of products, relevant to the Muslim community especially on Eid etc and free delivery!”

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Posted 4 years ago

“Missed the Eid deadline but the team managed to dispatch and deliver my order a couple of days after. Pleased with the service. Many thanks!”

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Posted 4 years ago

“We received a hamper for Eid. This was a lovely gift, everything was of a really high standard and quality. LOVED the design of the packaging and items themselves, very modern and fresh. The food was yummy and it was a real treat. Amazing to see Asian businesses stand up against the competition.”

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Posted 4 years ago

“Was searching online for last minute additional gift ideas for my little nieces, came across Mubarak. Overall it was pleasant experience cannot really complain. Personally I do feel prices are on the steep side given what you get but that’s my opinion as it felt more in line with M&S prices where you usually expect to pay that premium. However that is a personal choice to what you get and expect value for money. Overall my nieces were happy with the products that’s the main thing. Delivery time was reasonable given Covid. A bonus for no P&P. Overall Good , 4 stars overall, 1 star deducted for price.”

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Posted 4 years ago

Many thanks for taking the time to review your gift, we are glad you are happy and with your honest review. We understand the price is on the slightly higer end but this is simply becasue the products we buy are all sourced, made/created in the UK so we have fresh and quick stock turnarounds for our customers. Of course M&S are a lot bigger than us so they can offer their customers that little bit more, make du'a for us insh allah and we will soon be able to do the same :) Many thanks again and hope serve you again Kind regards

Posted 4 years ago

“Decent but not a great variety of the good flavours, too many plain flavours for the price”

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Posted 4 years ago

“Absolutely fantastic product and service will definitely use again and recommend to my network”

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Posted 4 years ago

“The delivery came in great condition. The packaging was sleek and stylish. Their customer service online was amazing as I received an email promptly.”

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Posted 4 years ago

“Excellent service and top quality goods.”

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Posted 4 years ago

“Great packaging, arrived a day early, very tasty food. Well received and loved by the recipient.”

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Posted 4 years ago

“Arrived perfectly wrapped, love the gift i purchased”

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Posted 4 years ago

“Hi - a little disappointing unfortunately the cup saucer and sugar sticks were delivered but not the biscuits -£45 for a gift which was not complete”

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Posted 4 years ago

Hi Nusheen, sad to see you've come on here to give us 2 stars but have not contacted us? We would have resolved any issue you had as we deem ourselves to be as fair and honest as a business as possible. Looking at your order number (21561) we can only see that you ordered something different so would be great if you could get in touch and let us know which order number you are referring to please as keen to understand what happened here. Please do email us on enquiries@mubaraklondon.com or we can call you Kind regards

Posted 4 years ago

“Great service delivered before time, kids loved the sweet. Thanks”

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Posted 4 years ago

Mubarak London Limited is rated 4.5 based on 274 reviews