Mubarak London Limited Reviews

Name: Mubarak London Limited
Rating: 4.50

4.5 Rating 274 Reviews

87 %

of reviewers recommend Mubarak London Limited

4.5

Based on 274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

0333 0113391

Mubarak London Limited 5 star review on 17th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I gave 4/5 mainly because there was an issue with the order. An item was missing. But credit to them- it was resolved swiftly.”

Helpful Report

Posted 2 years ago

Thank you for your review, we pride ourselves on delivering the best service we can to our customers!

Posted 2 years ago

“Very unclear, inconsistent delivery options on website. A large number of products out of stock.”

Helpful Report

Posted 2 years ago

Hi Chris Our delivery options are stated at checkout and also under "delivery information" on our website where you will be able to view all delivery options and prices. Many thanks Mubarak London Admin

Posted 2 years ago

“Excellent service”

Helpful Report

Posted 2 years ago

Thank you very much for your kind review, we pride ourselves on delivering exceptional customer service!

Posted 2 years ago

“Thank you.”

Helpful Report

Posted 2 years ago

“I really enjoyed using Mabarak London gifts they provided the most delicious foods with the most creative variety that any person would desire, all tastefully wrapped up to give some class and style. In addition, they made every effort to deliver the gift before the delivery date. Thank you so much and I will recommend using their service.”

Helpful Report

Posted 2 years ago

Hi Amar Thank you so much for your wonderful and descriptive review! We deeply appreciate the time you took to complete this and are very happy that you would recommend us. Here at Mubarak London, we take pride in delivering amazing luxurious products to all our customers and we are glad you noticed that! Many thanks Mubarak London Team

Posted 2 years ago

“Didn’t get the items I ordered”

Helpful Report

Posted 2 years ago

Hi Tasleem This Christmas we received an extremely high number of orders which resulted in many of our products running out of stock, hence why we advised our customers via social media to order as soon as they can so they will be able to get the items they want. We also had sent you an email informing you that we will be replacing the rose with a box of Bateel dates to which you had agreed and the replacement item was worth double the price of the missing item. If you were not happy with the replacement product we could have cancelled your order for you and issued a refund. Many thanks Mubarak London Team

Posted 2 years ago

“Great products, beautiful packaging and excellent delivery. Highly recommended.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind review Noreen, we are extremely glad you like our products and are happy with our service!

Posted 2 years ago

“Excellent service again! Absolutely love this company!”

Helpful Report

Posted 2 years ago

Hi Janice, thank you for your amazing review. Here at Mubarak London we always strive to provide the best service possible to our customers and we are glad you are happy with it!

Posted 2 years ago

“I received a Mubarak London hamper as a nikah gift and loved it so I thought I would gift this to a friend for her nikah. After placing the order I received a confirmation and nothing more for a few days. It was only after contacting on Instagram that there seemed to be some movement the next day, which was 5 days after I placed the order. In the end, I received this hamper after my friend’s nikah which was disappointing. The service is professional, however, it should be more efficient.”

Helpful Report

Posted 3 years ago

Hello We are sorry to hear that you did not receive your order in a timely manner. We did dispatch your order in time but the delivery company was facing some issues, hence the delay but unfortunately, some things are not within our control. Many thanks Mubarak London

Posted 3 years ago

“Thank you for the great selection, we put a custom gift together and our corporate client loved it Alhamdulillah! Will definitely be ordering more in the future insha'Allah - thank you!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we are glad your client loved our products and we are absolutely delighted that you have chosen to shop with us again!

Posted 3 years ago

“Beautiful gift, nicely packed. Good quality”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we really hope you enjoy your new gifts!

Posted 3 years ago

“Well presented and delivered on time!”

Helpful Report

Posted 3 years ago

Thank you for your review! We are happy that you are satisfied with your order and we hope to see you again soon!

Posted 3 years ago

“Easy to use website and efficient service”

Helpful Report

Posted 3 years ago

“Excellent service! Beautifully put together!”

Helpful Report

Posted 3 years ago

“Purchased a gift for my friends and they loved it! I’m so glad I found you, I’ll definitely be back again”

Helpful Report

Posted 3 years ago

Thank you so much! Would be great to know how you came to know about us?

Posted 3 years ago

“Very pleased with everything inside the hamper”

Helpful Report

Posted 3 years ago

Thank you so much!

Posted 3 years ago

“Asking for feedback when the parcel hasn't even been delivered??”

Helpful Report

Posted 3 years ago

Hi there - we can see that you placed your order via our next day delivery service and it has been delivered within the correct service chosen - apologies the review email was sent before you received your parcel. Feedback emails are not always sent out knowing when an order has been delivered unfortunately as they are automated. We hope your order is all ok and hope you can change your 1 star review for us based on you receiving your parcel on time and your order process etc? Many thanks

Posted 3 years ago

“Great service & product! 5*”

Helpful Report

Posted 3 years ago

Many thanks for your review!

Posted 3 years ago

“Great choice of gifts. Very well presented hamper/gift box - perfect for a special gift. Ordered 2 hampers but there was a misprint on both enclosed cards - shame but overall good products and service.”

Helpful Report

Posted 3 years ago

Many thanks for your review! Unfortunately we do not amend any gift card messages that are input by our customers, we simply copy and paste into our systems.

Posted 3 years ago

“Very good. Impressed with level of packing and attention detail. Will definitely be using again.”

Helpful Report

Posted 3 years ago

Many thanks for your review!

Posted 3 years ago

Mubarak London Limited is rated 4.5 based on 274 reviews