M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,610 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 21st November 2024

Nikolina Kn****

KRZYSZTOF G****

M Sofas Limited 5 star review on 15th November 2024

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M Sofas Limited 5 star review on 9th November 2024

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Anna B****

864

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straight forward, sofa came with in a good time fame. Staff was very helpful when it came to choosing. Very pleased, sofa feels and looks great”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! . It is nice to hear that you feel our staff was helpful and that you are pleased with the quality of your sofa. Thank you for choosing us!

Posted 1 year ago

“Ordered a new leather sofa from here and I am genuinely impressed. Very good quality for the price and was ready a lot sooner than expected.”

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Posted 1 year ago

Thank you so much for the 5 star rating of M Sofas Limited, Laura! We are so pleased to hear that you are genuinely impressed with your new leather sofa - and that it was ready sooner than expected. We are proud of our commitment to quality and to providing exceptional customer service. Thank you

Posted 1 year ago

“I’ve purchased this pretty bed corner sofa a while ago. It’s just perfect for my living room - not too big and not too small. Also bed option is amazing. Very comfy for sitting and sleeping as well. Enough space for family 2+2. The storage could be bigger but still 5 stars! Customer service very kind and also guys from delivery. Thanks for this gorgeous sofa. I definitely recommend this company. Worth of money”

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Posted 1 year ago

Thank you so much, Angelika, for your kind words and for giving M Sofas Limited a 5 star rating! We are lucky to have a customer like you. Thank you

Posted 1 year ago

“Fantastic service from point of order to getting notice of delivery - probably the best that I’ve experienced and I’m a seasoned online/Amazon man!! 😜😊 very very good five star well done M Sofas (your delivery guys were also very accommodating and pleasant 👏👏👏🤝👌👍”

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Posted 1 year ago

Thank you, Ian, for your amazing 5 star review of M Sofas Limited! We're so pleased to hear that you had a great experience ordering and receiving your furniture, and it warms our hearts to know our delivery guys were accommodating and pleasant. Thank you!

Posted 1 year ago

“My wife love the sofas”

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Posted 1 year ago

Thank you so much for your favourable 4 star rating of M Sofas Limited, Faoura! It is very humbling to hear feedback from a customer like yourself who was delighted with the sofa product purchased. We are so glad that it made your wife happy!

Posted 1 year ago

“Fast delivery . Good quality is the second sofa from them. The old sofa was left in an old apartment and is still in good condition after 4 years.”

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Posted 1 year ago

Thank you so much Maciej for your 5-star rating! We are so pleased to hear that you have been a repeat customer with M Sofas Limited, and that the fast delivery and good quality have left a lasting impression. We are also delighted to hear that the old sofa you got from us is still in good condition even after 4 years.

Posted 1 year ago

“Professional service and very good quality. Thanks”

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Posted 1 year ago

“Very nice sofa and fast enough delivery but once delivering they charged an extra £40. Not explained properly on the website when ordering. Delivery drivers showed an attitude and ‘discussed’ whether they were going to deliver or not, I was baffled. They did and were helpful with instructions and removing packaging . A good purchase marred by an overcharge.”

Helpful Report

Posted 1 year ago

“My friend and I had been on the hunt for a new sofa bed for months, and we finally stumbled upon this gem. We were a bit hesitant to buy online, but, we are glad we did! We went for the Alta Corner Sofa bed in Kronos 7, and it totally exceeded our expectations! The quality and comfort are top-notch, and the range of colours and fabrics available is impressive too! The customer service is worth noting as well. They reached out to me just a day after our purchase to check in and make sure we were happy with my fabric choice, and even sent me samples to be 100%. And when we ended up switching to a cheaper fabric option, they processed our refund within a week. If I had to suggest an improvement, it would be more flexibility in delivery arrangements. It would be great if we had more than five days' notice, as deliveries are only made on Saturdays within London. It took 8 weeks from the purchase date to the arranged delivery date. But honestly, that's a minor inconvenience compared to how awesome everything else was. Overall, I can't recommend M Sofas enough! They offer such great value for your money, and I promise you won't regret choosing them!”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We're delighted to hear that your friend and you have found your perfect sofa bed and that our high quality and comfortable products, vast range of fabrics and colours and excellent customer service have lived up to your expectations. We thank you for your recommendation and we will look at ways to give more flexibility in delivery arrangements. We appreciate your feedback and thank you for choosing M Sofas!

Posted 1 year ago

“Very happy, thanks :)”

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Posted 1 year ago

Thank you so much Aaron for your 5 star rating for M Sofas Limited!

Posted 1 year ago

“Great quality sofa and a reasonable price. This is my second sofa with them. Thank you MSofa.”

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Posted 1 year ago

Thank you so much, MANJOT, for your 5-star rating of M Sofas Limited! We truly appreciate your support and are glad that you've had such a great experience with us! We strive to make sure that our customers are always satisfied with our products, and it's wonderful that you are happy with the quality and price of your sofas from us. We look forward to serving you again in the future! Thank you again for your kind words

Posted 1 year ago

“Love this sofa , looks great in our cosy living room”

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Posted 1 year ago

Thank you so much Surriaya for your lovely 5 star rating of M Sofas Limited! We are so glad to hear that your new sofa is looking great in your cosy living room.

Posted 1 year ago

“Excellent services. Would definately recommend.”

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Posted 1 year ago

Thank you so much for your 5 star rating, Kirsty! We really appreciate your kind words and are glad to hear that you had an excellent experience with our services! We would also like to thank you for recommending us to others and we look forward to continuing to serve you in the future!

Posted 1 year ago

“Absolutely beautiful sofa. Very sturdy, great design and excellent service!”

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Posted 1 year ago

Thank you for your five-star rating of M Sofas Limited and your kind words about the absolutely beautiful sofa, its excellent design, and the very sturdy construction. We are thrilled that you are so pleased with both the product and the service you received.

Posted 1 year ago

“Good service right on time.”

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Posted 1 year ago

“I love my new sofa!”

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Posted 1 year ago

“The sofa is great - exactly what we ordered, the fabric is so lovely to touch and easy to clean! Timelines were very good too - just about 6 weeks with delivery!! Brilliant service”

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Posted 1 year ago

Thank you so much for your 5 star rating and kind words about M Sofas Limited, Emilia! We are so glad to hear that the sofa you ordered is exactly what you had hoped for and that you also found our timelines suitable. we look forward to helping you with any future needs.

Posted 1 year ago

“Great sofa, thank you”

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Posted 1 year ago

Thank you so much Joanna for giving M Sofas Limited a 5 star rating! We appreciate your kind words and are so pleased that you were happy with your new sofa. Great sofa, thank you!

Posted 1 year ago

“great contact”

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Posted 1 year ago

Thank you for your glowing 5 star rating of M Sofas Limited, Dawid! It's always very rewarding to hear such great feedback regarding our quality of service and contact. We really appreciate it!

Posted 1 year ago

“Dostawa terminowa bardzo profesjonalna obsluga i bardzo pomocni i profesjonalni kierowcy dostawcy. Polecam 👍”

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Posted 1 year ago

Dziękujemy za wystawienie 5 gwiazdek dla M Sofas Limited. Bardzo szanujemy, że docenili Państwo naszą szybką dostawę, zaangażowaną obsługę klienta oraz profesjonalnych kierowców dostawców. Polecamy! 👍

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,610 reviews