M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,612 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great sofa and delivery team. Customer support we’re great.”

Helpful Report

Posted 1 year ago

Thank you so much, Jordan, for your amazing 5 star rating of M Sofas Limited! We are delighted to hear that you had a great experience with our sofa and delivery as well as our customer support team. We appreciate your loyalty and look forward to providing you with wonderful service for years to come!

Posted 1 year ago

“Great customer service. Good quality corner sofa bed, very comfy. Delivered within 5 days.”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We highly appreciate that you chose to come back to us for your new corner sofa bed, and we are so glad that it was delivered in only 5 days and was comfy for you. We cannot thank you enough for your kind review.

Posted 1 year ago

“Great and straightforward service. Sofa is high quality and very comfy. Highly recommend M Sofas Limited”

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Posted 1 year ago

Thank you so much for taking the time to rate M Sofas Limited with 5 stars, Sylwia! We are delighted to hear you found our service great and straightforward. We are thrilled that you also find our sofa of high quality and comfortable, and we appreciate your kind recommendation!

Posted 1 year ago

“Wry good quality , however the sofa took almost 9 weeks to arrive .”

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Posted 1 year ago

Thank you for your four star rating of M Sofas Limited. We are pleased that you felt the quality was wry good. We apologize that your sofa took almost 9 weeks to arrive and assure you that we work hard to ensure all our products reach our customers as quickly as possible.

Posted 1 year ago

“Good service. Thank you”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited. We really appreciate your positive feedback and are so pleased to know you had a good experience with our services. Thank you for taking the time to leave us a review - Good service. Thank you!

Posted 1 year ago

“Great service and fast delivery! I'm so happy with my purchase, corner sofa looks amazing and very comfy. Highly recommended!”

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Posted 1 year ago

Thank you so much, Paulina, for your 5 star rating of M Sofas Limited! We are honored to have been your chosen furniture store, and we are delighted to hear that you have been very pleased with our great service and fast delivery of your corner sofa! It makes us especially proud that you were so satisfied with your purchase, and that you'd recommend us to others. We're so glad that you trusted us as your go-to furniture store once more!

Posted 1 year ago

“Very good, sofa ordered late February was delivered beginning of April. Excellent communication with the office, the sofa is good quality. It was put together by the delivery men, saving us a lot of headache. Recommend!”

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Posted 1 year ago

Thank you for the great rating, Agata! We are so glad to hear that you had a great experience with your sofa, and we appreciate your repeat business. We are always here to help, and we are happy to have been of service. Thank you again!

Posted 1 year ago

“Very comfy, good quality sofa.”

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Posted 1 year ago

Thank you very much, Dominika, for your amazing 5 star rating of M Sofas Limited! We are so pleased you appreciate the good quality and comfort of our sofas . Your opinion is very important to us

Posted 1 year ago

“That was fabulous Good quality and comfortable Easy to fold”

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Posted 1 year ago

Thank you so much Sheryl for your 5 star rating! It is great to hear that you found our sofas to have good quality, be comfortable and easy to fold. We are glad you are enjoying M Sofas Limited.

Posted 1 year ago

“Great service. I highly recommend. Solid sofas”

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Posted 1 year ago

Thank you so much, Anna, for taking the time to review M Sofas Limited and for giving us a perfect 5-star rating! We truly appreciate your repeat business, as well as your feedback that our service has been great and that you highly recommend us and our solid sofas!

Posted 1 year ago

“Great product, great price. Customer service was quick to respond and our delivery was easy with delivery drivers being really friendly and helpful.”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so pleased to hear that you were satisfied with our great product, great price and our customer service! We are also glad that you had a pleasant experience with our delivery drivers and found the delivery to be easy and stress-free.

Posted 1 year ago

“Excellent sofa, fantastic service from start to finish 👏”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited, Jitka! We are so glad to hear that you had an excellent experience from start to finish. It's wonderful to hear that you were so satisfied with the sofa you purchased that you chose to come back for more!

Posted 1 year ago

“Very happy with service”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so pleased that you are very happy with our service and we hope to work with you again in the future.

Posted 1 year ago

“Amazing and quality sofas .👍🏽”

M Sofas Limited 5 star review on 15th April 2023

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Posted 1 year ago

Thank you so much, Pamela, for your 5 star rating of M Sofas Limited. We so appreciate your kind words about our amazing and quality sofas.

Posted 1 year ago

“Customer service is zero. They were not helpful with order and just to add, you can't return a sofa if you are not pleased. They said I will lose 50% of the among I paid. Imagine an online business?? Only if you see the sofa you are ordering, run from them.”

Helpful Report

Posted 1 year ago

Dear customer, As you may know, bespoke products are designed and made to order specifically for each individual customer. Due to the unique nature of these products, they cannot be cancelled once the production process has begun. This is because the materials, labour, and resources have been allocated to create a product that is tailored to your specific needs and requirements. We hope that you can appreciate our commitment to providing high-quality, customized products that meet your individual needs. If there are any further issues or concerns you would like to discuss, please do not hesitate to contact us. Thank you for your understanding. Best regards,

Posted 1 year ago

“Amazing quality and service, highly recommended!”

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Posted 1 year ago

Thank you so much, Ivelin, for your amazing five-star rating of M Sofas Limited! We are so pleased that you found our quality and service to be top-notch and highly recommendable.

Posted 1 year ago

“Good quality,good material,nice people for delivery,fast response👍👍👍👌👌👌”

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Posted 1 year ago

Thank you so much Gheorghe for your 5 star rating of M Sofas Limited! We really appreciate your kind words about the good quality and material, the nice people who delivered, and our fast response.

Posted 1 year ago

“The colour was different from the picture, but it still looks great”

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Posted 1 year ago

“Good quality sofa, prompt delivery, higly recommended”

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Posted 1 year ago

Thank you Emil for your 5 star rating of M Sofas Limited. We are delighted that you are pleased with your purchase of our good quality sofa and the prompt delivery of your order. Thank you again for your positive feedback - it means a lot to us!

Posted 1 year ago

“So happy with my new sofa. The quality is amazing and delivery guys were lovely. Thank you!”

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Posted 1 year ago

Thank you so much for your wonderful review, Jeannette! We're also pleased to read that you are happy with your new sofa, that the quality is amazing and that the delivery guys were lovely.

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,612 reviews