M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,661 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and sofa”

Helpful Report

Posted 6 months ago

“The sofa looks beautiful and is comfy. It was ordered and within weeks it was here, kept up to date with delivery and time which was fantastic.Patrick and Adam who delivered it were respectful, friendly, and funny such lovely service.”

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Posted 6 months ago

“We have struggled to find a comfortable counter sofa bed. M Sofas had it!!! And heaps of fabrics to choose from. It was delivered as specified, and when it arrived it was unpacked and assembled within minutes. Packaging removed. Very satisfied with purchase.”

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Posted 6 months ago

“Great customer service, quick delivery and I love my new sofa.!”

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Posted 6 months ago

“This corner sofabed is amazing and so well made the material is thick and very soft to touch it was well worth the wait I also love the big storage space and the bed is so easy to pull out as this sofabed was on the large size I gave the store my door measurements and they emailed me back to say that it could be dismantled for a small fee so I ordered it and the the 2 delivery men where absolutely brilliant they dismantled the large sofa got it in my room put it together again perfect so I can only recommend M Sofas for a brilliant service thank you very much so glad I ordered it from you”

M Sofas Limited 5 star review on 26th September 2024

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Posted 6 months ago

“Great communication from the day of purchase until the day of delivery. Delivery was quick and smooth. Drivers are experienced and get furniture inside the house in no time.”

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Posted 6 months ago

“Sliczna sofa, solidne wykonanie Super service Adam ,David dziekuje Switna ekipa”

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Posted 6 months ago

“Great sofa and very helpful guys on bringing it up to 3rd floor with no lift Thanks”

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Posted 6 months ago

“Great delivery service and loved the range of sofas. However we had a quality problem due to mismatched fabrics so we have a sofa of 2 different shades. Hopefully this will be resolved and we can enjoy our new sofa.”

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Posted 6 months ago

“Went to see the sofas in the shop , we ordered it online that Saturday evening (went home to ensure measurements were correct) and it arrived on the following Friday, so really speedy delivery. The guys who delivered it were lovely, too. We love the sofa quality and colour and it fits perfectly. Very happy customer :)”

Helpful Report

Posted 6 months ago

Dear Delia, Thank you so much for your fantastic 5-star rating of M Sofas Limited! We are thrilled to hear that you had such a positive experience with us. We are delighted that you found our delivery service to be speedy and efficient. We always strive to ensure that our customers receive their orders promptly and hassle-free. Thank you once again for your kind words and for being a valued customer. We are thrilled to have made you a happy customer, and we hope to assist you with any future furniture needs. Best regards, M Sofas Limited

Posted 6 months ago

“Amazing experience and fantastic sofa bed very comfortable and just excellent”

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Posted 6 months ago

Dear Tansy, Thank you so much for awarding us with a delightful 5-star rating! We truly appreciate your kind words and are thrilled to hear about your amazing experience with M Sofas Limited. We couldn't agree more that our sofa bed is fantastic, incredibly comfortable, and just excellent. Your feedback means the world to us, and we look forward to serving you again in the future. Should you have any more questions or need further assistance, please don't hesitate to reach out. Wishing you all the best and once again, thank you for choosing M Sofas Limited! Warm regards, MSOFAS

Posted 6 months ago

“I really recomended this company”

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Posted 6 months ago

“Great service from Msofa. Always replied quickly to my emails. Their live chat service is very helpful. Good price and quality as well.”

Helpful Report

Posted 7 months ago

Thank you so much for taking the time to rate M Sofas Limited with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Best regards, M Sofas Limited

Posted 7 months ago

“Amazing service ☺️ New sofa is really nice, Msofas was fantastic. I would recommend them to anyone, service and delivery was perfect. Thank you ☺️”

M Sofas Limited 5 star review on 19th September 2024

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Posted 7 months ago

Dear Sylwia, Thank you so much for your amazing 5-star rating of M Sofas Limited! We are thrilled to hear that you are happy with your new sofa and that our service exceeded your expectations. Your recommendation means a lot to us and we appreciate it. Best regards, MSOFAS

Posted 7 months ago

“Pleased with the sofa, good communications and great delivery service.”

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Posted 7 months ago

Dear Richard, Thank you so much for taking the time to leave us a fantastic 5-star rating for M Sofas Limited! We truly appreciate your support and are thrilled to hear that you are pleased with your new sofa. It's wonderful to know that our communication was top-notch and that our delivery service met your expectations. Best regards, MSOFAS

Posted 7 months ago

“I ordered the Sidolo sofa in zoya 7 fabric. My family loves the sofa. Great communication from seller”

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Posted 7 months ago

Dear Maryam, Thank you so much for your glowing 5-star review of M Sofas Limited! We are delighted to hear that you and your family are enjoying your Sidolo sofa in zoya 7 fabric. It's wonderful to know that the sofa has become a beloved piece in your home. We take immense pride in offering high-quality products that bring comfort and joy to families like yours. Warm regards, M Sofas Limited

Posted 7 months ago

“Absolutely perfect and high quality.”

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Posted 7 months ago

Thank you so much for your magnificent 5-star rating of M Sofas Limited! We sincerely appreciate your kind words and support. It warms our hearts to hear that your experience with us was absolutely perfect and that you found our products to be of high quality. Providing top-notch furniture with unrivalled craftsmanship is at the core of our values, and we could not be happier to know that we met your expectations. Warm regards, M Sofas Limited

Posted 7 months ago

“Zamówiłam sofę z czarnymi nóżkami, a Dostałam z srebnymi i od 4 dni czuję się lekceważona bo pisałam kilka razy z reklamacją i nikt mi nie odpisuje!”

M Sofas Limited 5 star review on 17th September 2024

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Posted 7 months ago

Thank you for your feedback. We apologise for any confusion or inconvenience you have experienced. We want to clarify that we emailed you back on Friday, September 13th, to confirm that we would be in touch with you very shortly regarding the exchange of the legs to black ones. It appears that you might not have received our email, possibly due to the Polish email address you are using. We have now arranged for the exchange of the legs to take place on Thursday, September 19th. If you have any further questions or if there are any additional details we need to consider, please let us know. Thank you MSOFAS

Posted 7 months ago

“I would highly recommend MSofas. Their corner sofa beds are such good value for money. We bought one over 10yrs ago, with faux leather and have now gifted it as we’ve just bought a new one in real leather for our sun room. The ordering was easy, the communication pre delivery was great and delivery was on time and again great communication on the day, thanks MSofas 😊”

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Posted 7 months ago

Dear Marianne, Thank you so much for your fantastic 5-star rating of M Sofas Limited! We truly appreciate your kind words and positive feedback. We are delighted to hear that you had such a great experience with us. Best regards, MSofas Limited

Posted 7 months ago

“Absolutely fantastic ! Great communication online and by phone really helped with material choosing Delivered in just over three weeks from ordering very quick Gorgeous sofa bed great quality and lovely material Great delivery and installation very friendly and considerate delivery men Couldn’t be more happy thank you”

Helpful Report

Posted 7 months ago

M Sofas Limited is rated 4.7 based on 3,661 reviews