M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,610 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,610 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 21st November 2024

Nikolina Kn****

KRZYSZTOF G****

M Sofas Limited 5 star review on 15th November 2024

Anony****

M Sofas Limited 5 star review on 9th November 2024

Anony****

Anna B****

864

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pros: Very good customer service, satisfied with the product, good value for money Cons: the order took very long time to be delivered, the PayPal option was not working.”

Helpful Report

Posted 11 months ago

“Very uncomfortable sofa,it is impossible to sleep on it you will get a bad back pain.The quality of the material is very poor.If something is not right with the sofa you will not be able to return it and get the money back,the delivery driver said that if returned you will get just 50% of the price.I will definitely not recommend.”

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Posted 11 months ago

“It's a beautiful piece. Although not the colour I indicated bt I can Mt complain”

Helpful Report

Posted 11 months ago

“Very easy process when ordering, kept well informed of delivery timescales and slots - and the two drivers who took the time to dismantle the sofa and put it back together for us were very friendly. Great Service”

Helpful Report

Posted 11 months ago

Thank you for your amazing 5 star rating, Max! We're glad that you had such a great experience with us and that our drivers were friendly. We really appreciate the kind words and are so pleased you enjoyed our easy ordering process and that we kept you updated about delivery timescales.

Posted 11 months ago

“Overall great experience, including delivery and assembly. However the lead time is quite long, with not a lot of updates, and to see the prices go down during that time was quite frustrating.”

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Posted 11 months ago

“Perfect sofa. Perfect delivery team. Highly recommend this company.”

M Sofas Limited 5 star review on 16th December 2023

Helpful Report

Posted 11 months ago

Thank you so much, Patryk, for your 5 star rating of M Sofas Limited! We are delighted to hear that you are happy with your purchase with us, and that the delivery team made it stress free. It is always a pleasure to hear that our customers are so satisfied! We're glad that you would highly recommend our company and we hope to work with you again soon.

Posted 11 months ago

“Lovely sofa and brilliant service and delivery. Thanks”

Helpful Report

Posted 11 months ago

Thank you so much for giving M Sofas Limited a 5 star rating, Duncan! We greatly appreciate your feedback. We are delighted to hear that you had a great experience with our sofa and service. Thank you for your support!

Posted 11 months ago

“Sofa looks exactly as on the website, very happy with my purchase! The delivery guys also deserve a credit for their professionalism. I can definitely recommend M Sofas!”

Helpful Report

Posted 11 months ago

Thank you so much for your 5 star rating of M Sofas Limited! We are delighted to hear that you are happy with both the product and the delivery service we provided. We take pride in offering our customers the best service and products and your kind words mean a lot to us. We hope you enjoy your sofa for many years to come!

Posted 11 months ago

“Very satisfied with sofa and delivery service. Thank you very much!”

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Posted 11 months ago

Thank you, Elena, for your 5 star rating of M Sofas Limited! We are so pleased to hear that you are very satisfied with our sofa and delivery service. We really appreciate your kind words and your business. Thank you very much!

Posted 11 months ago

“Excellent service and love my sofa”

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Posted 11 months ago

Thank you, Noelle, for your 5 star rating of M Sofas Limited. We are pleased to hear that you received excellent service and love your sofa. It's great to know we have exceeded your expectations!

Posted 11 months ago

“I highly recommend it!!! Great sofa. Tomasz and Robert (delivery) are very nice and helpful gentlemen. Thank you very much.”

Helpful Report

Posted 11 months ago

Thank you so much for your 5 star rating of M Sofas Limited! We really appreciate your recommendation and are so glad that you were pleased with your experience. Thank you again for your review!

Posted 11 months ago

“Delivered and installed on time, service and installation excellent. Product as ordered.”

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Posted 11 months ago

Thank you Jamie for taking the time to leave us a 5 star rating! We are glad that you are pleased with our service and installation, the product being as ordered and that we delivered and installed it on time. Your positive review is highly appreciated!

Posted 11 months ago

“Beautiful, comfortable sofa, I recommend purchasing it”

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Posted 11 months ago

“Thank you.Sofa is amazing. Excellent service. Definitely recommend.”

M Sofas Limited 5 star review on 12th December 2023

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Posted 11 months ago

Thank you so much for your wonderful 5-star rating of M Sofas Limited! We are honored and thrilled that you found our sofa amazing, our service excellent, and would be recommending us to others. Your kind words mean a lot to us. Thank you again!

Posted 11 months ago

“I am very happy with my new sofa. It was exactly what I expected. Although there was a slight discrepancy between the two pieces, (e.g. when fitting the two pieces together, one was slightly above the other. I don't know if it's a factory defect or if is necessary to use more force to make it fit better?!). However, I'm happy with the quality material and how it is spacious, providing comfort and softness for my family. Delivery on time and friendly, everything very well packaged and delivered with great care. I appreciate it.”

Helpful Report

Posted 11 months ago

“Good polish guys.Thank you very much.My sofa bed it's ok.For quality l left review after one month.”

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Posted 11 months ago

Thank you for your kind words and for taking the time to leave us a 5-star rating.

Posted 11 months ago

“Customer service was brilliant, price was very reasonable and the sofa feels like they are good quality. The pull out bed and large hidden storage draw are perfect. Delivery guys were fantastic and very helpful.”

M Sofas Limited 5 star review on 11th December 2023

Helpful Report

Posted 11 months ago

Thank you so much for your wonderful 5-star review of M Sofas Limited! We're so pleased to hear that our customer service was brilliant, the price was very reasonable, and the sofa feels like it's of good quality. We're also glad you found the pull out bed and large hidden storage draw perfect. We appreciate the kind words about our delivery guys too, they always do their best to help!

Posted 11 months ago

“Was delivered by David and Thomas who were very helpful by putting the corner sofa together and taking away the packaging.They were very friendly Guys. We will certainly recommend Msofas to family x friends.We really like the sofa,so pleased with it.”

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Posted 11 months ago

Thank you, David, for your 5-star rating of M Sofas Limited! We appreciate your kind words about David and Thomas and their helpfulness in putting together the corner sofa and taking away the packaging. We are pleased to hear that you are happy with the sofa and that you will be recommending M Sofas to your family and friends. Thank you for your support!

Posted 11 months ago

“Very good experience. Nice service, helpful and ready to advise if you require it. Thank you. That was a good choice, I love my new sofa🥰🥰❤️”

Helpful Report

Posted 11 months ago

Thank you so much for your 5-star rating! We are so glad that you had a positive experience with us here at M Sofas Limited. We take pride in our great customer service and it is amazing to hear that you now have a sofa you love! We really appreciate your kind words and your support!

Posted 11 months ago

“Hi, This is the 3rd sofa purchased from Msofas. Another great choice! Just a brief review: great quality, fairly priced, quick delivery and a very professional and friendly team! Thank you!”

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Posted 11 months ago

Thank you for the wonderful 5 star review of M Sofas Limited, Ana! We really appreciate your loyalty as a customer, having purchased three sofas from us! We strive to provide the best quality, pricing, delivery, and customer service, and we're glad to hear we've achieved that goal for you. We look forward to helping you with any future furnishings needs!

Posted 11 months ago

M Sofas Limited is rated 4.7 based on 3,610 reviews