M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.73

4.7 Rating 3,612 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 25th November 2024

Dee C****

870

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to buy, good and helpfull customer service, delivery date has been given in advanced and fully negotiable. Delivery team excellent. Definitely worth to recommend.”

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Posted 1 year ago

“Jestem bardzo zadowolona, sofa jest piekna i super wygodna. Chlopaki wniesli, rozlozyli i zamontowali super szybko. Polecam bardzo 😊”

M Sofas Limited 5 star review on 30th May 2023

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Posted 1 year ago

“I'm positively surprised quality and appearance my sofa. I can recommend 100%”

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Posted 1 year ago

“This is an honest review after using their sofa for 1.5 year. I bought a Como sofa bed in teal velvet just before Christmas 2021. I loved how beautiful it looked on the picture as well as functionality. Delivered on time, assembled by two very nice guys. Sofa used daily in the lounge, slept on occasionally, a handful of times. 6 months forward the sofa started to squeak and seats proved to be "cheaped out" during manufacturing process. I can literally feel I'm sitting on the wooden frame underneath too thin, sinking layer of foam and it's very uncomfortable to the point of back pain if sitting for too long. Emailed Msofas number of times, no reply initially, then they asked me to send a video. Not sure how would they assess the surface I'd be sitting on during the video, which I have pointed in my email reply and asked for someone to come to assess if they don't believe in what I said. No one came. Less than a year of use the folding bed mechanism broke.... Don't be fooled by lovely pictures, unless you have money to throw away. Never will I ever buy anything from Msofas again and Como sofa bed goes to the skip shortly....”

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Posted 1 year ago

“Really good service, i got my sofa in around 12 days from my order, also the delivery team were very good and soon had the sofa installed and all removed all the packaging”

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Posted 1 year ago

Thank you so much for your 5 star rating, Shaun! We really appreciate it. We are thrilled to hear that you received your sofa within 12 days and that the delivery team were helpful with setting it up. We strive to provide excellent service to all of our customers and are glad you were satisfied with yours. Thank you!

Posted 1 year ago

“The quality of the sofa is very good and the delivery was very efficient.”

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Posted 1 year ago

Thank you so much for your 5 star rating of M Sofas Limited! We are so pleased to hear that you are satisfied with the quality of the sofa and the delivery's efficiency.

Posted 1 year ago

“The sofa is very beautiful just like in photos, measurements are accurate, it’s strong and good quality, hope it will last many years,I would really recommend this company. Thank you.”

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Posted 1 year ago

Thank you so much for your positive review and your 5 star rating of M Sofas Limited! We're so glad to hear that the sofa was just as beautiful as pictured, accurately measured, strong, and of good quality--we hope it will last you many years!

Posted 1 year ago

“Efficient delivery, great sofa - very happy!”

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Posted 1 year ago

Thank you so much Daniel for your 5 star rating of M Sofas Limited! We are so glad to hear you had an efficient delivery and are happy with the new sofa. We are happy that you've had a good experience so far. Again, thank you for your kind words and rating.

Posted 1 year ago

“The people who delivered and set up the sofa bed were very good, profesional and worked quickly and efficiently”

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Posted 1 year ago

Thank you so much Simon for your rating of four stars for M Sofas Limited. We are glad to hear that the people who delivered and set up the sofa bed were both professional and efficient in their work. We really appreciate your feedback.

Posted 1 year ago

“Excellent service with great products”. Lovely quality furniture , would definitely buy from them again , staff were excellent , very friendly and helpful.”

M Sofas Limited 5 star review on 29th May 2023

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Posted 1 year ago

Thank you, Peter, for your wonderful 5 Star rating of M Sofas Limited! We are delighted to hear about your great experience with both our products and staff. We pride ourselves on delivering excellent service with great products.

Posted 1 year ago

“Amazing sofa, great delivery and communication with the supplier.”

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Posted 1 year ago

Thank you so much Angieszka for your 5 star rating of M Sofas Limited! We are delighted that you have had an amazing experience with our sofa range, as well as great delivery and communication with the supplier. We really appreciate your feedback!

Posted 1 year ago

“I'm happy with our new sofa bed ! We get what we ordered, nothing was wrong with it. Sofa is great quality and very comfortable. Was delivered about a month after when we ordered and assembled fast. Good contact and good quality! I highly recommend it!”

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Posted 1 year ago

Thank you, Monika, for your glowing review of M Sofas Limited! We're so pleased that you and your family are happy with your new sofa bed, and your assessment of our quality and customer service is greatly appreciated. We're glad you received your order in a timely manner and were able to assemble it quickly. Thank you for recommending us!

Posted 1 year ago

“Outstanding service, efficient communication, great product, I would recommended it to everyone. Very happy with service from customer service to delivery.”

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Posted 1 year ago

Thank you for taking the time to leave such a positive review and for awarding M Sofas Limited a perfect 5 star rating! We greatly appreciate your kind words about the outstanding service, efficient communication and great product we provided. We are very glad that you are happy with your experience and we hope that you would recommend our services to others!

Posted 1 year ago

“An amazing sofa. Delivery guys have amazing service they helps me with my sofa with instructions and everything thanks a lot.”

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Posted 1 year ago

Thank you so much, Lyubomir, for your 5-star rating of M Sofas Limited! We're so glad you are pleased with your sofa and that our delivery guys provided such amazing service. We really appreciate your kind words and support.

Posted 1 year ago

“So pleased with my new Zeus sofa. It’s perfect and really lovely quality and style. The delivery was superb. Good communication and really helpful delivery drivers who made the whole process effortless. Would highly recommend.”

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Posted 1 year ago

Thank you so much, Rachel, for your 5 star rating of M Sofas Limited! We are so pleased that you found the Zeus sofa to be perfect in quality and style, and that the customer service and delivery process was superb. It means so much to us.

Posted 1 year ago

“I am really happy with the product and excellent service”

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Posted 1 year ago

Thank you so much, Milena, for giving M Sofas Limited a 5-star rating! I am really pleased to hear that you are happy with our product and excellent service. Thank you

Posted 1 year ago

“Beautiful sofa, quick delivery and excellent customer service! Drivers who delivered my sofa were very helpful and professional- give them a raise!”

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Posted 1 year ago

Dear Katarzyna, Thank you so much for your 5 star rating and glowing review of M Sofas Limited! We really appreciate the kind words about our beautiful sofas, quick delivery, and excellent customer service. We're thrilled to hear that the drivers who delivered your lovely sofa were so helpful and professional. Thank you, M Sofas Limited

Posted 1 year ago

“Very good and clear service, excellent delivery.”

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Posted 1 year ago

Thank you so much, Olga, for your 5-star rating of M Sofas Limited and for your kind words regarding our "very good and clear service, excellent delivery.” Thank you for your continued support!

Posted 1 year ago

“Was an excellent stuff”

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Posted 1 year ago

Thank you for your kind words Buse, we are delighted that you thought our service was excellent. We really appreciate your giving us a 5-star rating for M Sofas Limited!

Posted 1 year ago

“Love it! Great sofa”

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Posted 1 year ago

Thank you so much Asif for your five-star review of M Sofas Limited! We really appreciate your kind words about the sofa; "Love it! Great sofa". Thank you for your support!

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,612 reviews